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  • O2
  • Find an O2 store

  • O2 Shop Newcastle

Explore O2 Newcastle shop for mobile phone deals on top brands like Apple and Samsung, with flexible SIM card contracts to fit your lifestyle. Priority members receive exclusive rewards, early access to gig tickets, offers from high street favourites, and exciting prize draws. Our helpful team is ready to assist you in selecting the lastest and greatest tech, and getting your new device up and running. Come by and try our devices.

Opening Times

Open Now

closes in 49 min

Saturday
31 Oct

9:00 AM - 7:00 PM

Sunday
1 Nov

11:00 AM - 5:00 PM

Monday
2 Nov

9:00 AM - 7:00 PM

Tuesday
3 Nov

9:00 AM - 7:00 PM

Wednesday
4 Nov

9:00 AM - 7:00 PM

Thursday
5 Nov

9:00 AM - 8:00 PM

Friday
6 Nov

9:00 AM - 7:00 PM

Address

1 Eldon Way Intu Eldon Square
Newcastle Upon Tyne
Newcastle upon Tyne
NE1 7XS

Phone Number

+441916259975

Get Directions

Accessibility

  • Wheelchair friendly

  • Disability trained

  • Seating available

  • Hearing loop

  • Designated quiet times

Find out more about our accessibility services

FAQs

Yes, you can upgrade your contract at our O2 Newcastle store. We’ll help you find the perfect plan and latest phone to suit your needs. Did you know, you can leave your phone contract after 90 days and get an early upgrade - just ask our team about O2 Switch Up.

The nearest parking to the O2 Newcastle store is a 5-minute walk from the Eldon Square multi-storey car park, or the nearby John Dobson Street Car Park 6 minutes away.

Of course, whether you're managing your MyO2 account, checking data usage, or need billing help. The O2 Newcastle team is here to give you a hand with any queries or issues.

To check device availability at O2 Newcastle, give us a ring on 0191 625 9975, or drop into the store. We’ll let you know what's in stock and help you secure the device you're after.

Yes, O2 Newcastle offers SIM replacements for lost, damaged, or incompatible SIMs for when you're moving to a different device. Just bring valid ID, such as your driving licence or passport, and we’ll get you sorted quickly during your visit.

Yes - Virgin Media services are available at O2 Newcastle. Chat with our team to learn more about broadband bundles and exclusive O2 and Virgin Media perks.

Nearby stores

O2 Shop Gateshead - Metro Centre

2.6 miles

43 Cameron Walk Intu Metrocentre
Gateshead
Newcastle upon Tyne
NE11 9YR

Open now, closes in 49 min

Today

9:00 AM - 7:00 PM

Tomorrow

11:00 AM - 5:00 PM

O2 Shop Washington

6.17 miles

Unit 44 The Galleries
Washington
Newcastle upon Tyne
NE38 7SB

Closed

Today

9:00 AM - 5:30 PM

Tomorrow

10:00 AM - 4:00 PM

O2 Shop South Shields

7.27 miles

31-33 King Street
South Shields
Newcastle upon Tyne
NE33 1DA

Closed

Today

9:00 AM - 5:30 PM

Tomorrow

10:00 AM - 4:00 PM

Search other stores

Newcastle - Phone Shop | O2 Store

Open now, closes in 49 min

Services

  • Shop

  • Top up

  • Free wifi

  • Support and Assistance

  • Repairs

  • Click and Collect

  • Virgin Media

Rating

3.7

(292 reviews)

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