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Our network improvements

Discover what we’ve done to improve our network, and our plans to ensure our customers are better connected for the future

Building a stronger mobile network for you

We’re dedicated to making your mobile experience the best it can be. On average, we spend £2 million every day into our mobile network to bring you cutting-edge technology and reliable connectivity. We’re committed to keeping you connected, no matter where you are.

Expanding our reach

Cyclist in black gear sits on a rural fence, checking his phone. A bicycle rests nearby amid tall grass and wildflowers under a blue sky.

Introducing O2 Satellite

O2 are the only UK network to offer satellite-to-mobile connectivity.

O2 Satellite sits alongside our main network, providing coverage in areas the O2 network previously didn’t reach. It’s available as a Bolt On if you’ve got a Pay Monthly contract with us, and will work from the get-go with compatible devices - no extra hardware or apps needed.

That means you can stay connected with services like location sharing, and apps that matter like WhatsApp, Messenger and maps.

Find out more about O2 Satellite

Improving urban areas

Small cells are an innovative way to add extra network capacity where it's most needed. We have one of the country's largest small cell networks, with over 2500 sites live across the UK.

These small bits of radio infrastructure, often disguised on streetlamps, post-boxes, or phone boxes, can be deployed quickly to boost urban connectivity.

Our small cells are already live in London, Coventry, Nottingham, Birmingham, Reading and many more areas across the nation.

Moments that matter

From music festivals and sporting events to staycation hotspots, we can deploy our Cells on Wheels (COWs) to keep you connected in the most Instagrammable places, so you can share the moments that matter without a hitch.

Our COWs have supported the British Grand Prix, Glastonbury, Wimbledon, Goodwood Festival of Speed, and many more events and locations.

Find out more
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Connecting the UK

Our award-winning network covers over 99% of the population.

Keep commuters connected

Less gaps to mind on the tube

No more worrying about missed calls or buffering podcasts while you travel below the city. O2 customers can get coverage in more than two thirds of tube stations. But it doesn't stop there, because uninterrupted coverage is being rolled out to every station., including in the tunnels.

Motorway upgrades

In 2023, we jump-started an initiative to improve coverage along key motorway routes, with upgrades already completed on the M5, M11 and M60. Since then, we’ve continued to expand this programme, and in 2026 we will bring further upgrades, helping to deliver a more reliable experience for customers on the move.

Railways solutions

With tens of millions of passengers travelling through transport hubs each year, railway stations depend on reliable connectivity. Using a dedicated indoor 5G solution, we've enhanced connectivity at key stations like Manchester Piccadilly and London's Fenchurch Street, keeping you in touch while you're on the move.

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5G in more places than ever

Our 5G network now covers more towns and cities than ever before

Investing in the future

Our Mobile Transformation Plan

We’re investing £700m in 2026 to make our network faster, more reliable and more resilient. This will improve coverage and performance across the UK through upgrades, new sites and smarter technology, helping deliver a better mobile experience for our customers.

5G+

Also known as 5G Standalone, 5G+ is the latest version of 5G technology and runs independently, rather than relying on older network systems. 5G+ unlocks the full power of our network and is our most reliable connection yet. More routes will get a boost throughout the coming year, helping to keep you connected on the road.

Bringing coverage to the hardest-to-reach places

We’re using Starlink technology to extend our network into rural and remote areas, connecting places that were previously hard to reach. This innovative solution is helping eliminate not-spots and was awarded Mobile Innovation of the Year at the 2025 Mobile Industry Awards.

Our network is a winner

Logo with overlapping squares and letter "U" beside text: "Uswitch Best Mobile Network Coverage Winner 2026" on a dark background.

Uswitch Best Mobile Network Coverage

Winner: 2026, 2025

"Uswitch Best Mobile Network for Roaming Winner 2025" text on a gray background with a stylized 'U' logo.

Uswitch Best Mobile Network for Roaming

Winner: 2025, 2024, 2023, 2022

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Coverage claims ‘5G in more places than ever’:
* Based on a threshold of 50% population coverage in a town or city
** Based on outdoor population coverage for customers using a 5G Standalone compatible device