Understanding Volt benefits
Help and support
Understanding Volt Benefits | Help with Volt from Virgin Media O2 | O2
Enjoy double the mobile data, lightning-fast speeds, benefits, priority, rewards and more.
- What are Volt benefits?
When your household is with Virgin Media and O2, you’ll get the following:
- supercharged speeds, data and WiFi, meaning double the mobile data on every eligible O2 Pay Monthly plan in your household
- a broadband speed boost to the next available level (up to a max of 1Gbps)
- WiFi guarantee included at no extra cost and up to three WiFi pods if needed
- O2 Travel Inclusive Zone, where you can roam in 75 destinations at no extra cost.
View your supercharged data allowances and O2 Travel Inclusive Zone Bolt On in My O2.
Plus, if you take out a phone on a new O2 Custom Plan, you’ll get up to £150 off an O2 Custom Plan for a connected device. Just give O2 a ring or pop into an O2 store. This is all on top of lightning-fast speeds, reliability and great rewards with Priority and Extras from O2.
- How can I get WiFi Pods?
WiFi Max brings you Virgin Media's WiFi guarantee. The guarantee is backed up by our Intelligent WiFi service and signal-boosting mesh WiFi Pods at no extra cost with Volt packages.
You can place an eligible order for your first mesh WiFi Pod on the Virgin Media Connect app.
Or if there are no faults with your broadband service, but you're still experiencing slow speeds, you can order a WiFi Pod online. Just run a test on your services first.
- What happens if I can't get faster broadband where I live?
Suppose your household's eligible for Volt by having Virgin Media broadband. At least one eligible O2 Pay Monthly tariff registered, but you're already on the fastest broadband speeds in your area (up to a max of 1Gbps).
In that case, we'll automatically upgrade your broadband speed as soon as a faster tier is available in your area (up to a max of 1Gbps). In the meantime, you can still enjoy double mobile data on O2 or unlimited data if you're on a tariff of 250GB and above.
You'll also get our other Volt benefits, like the WiFi Guarantee with up to three WiFi Pods if needed. Plus, roaming in 75 countries with O2 Travel Inclusive Zone.
- Can I buy Virgin Media products from O2?
Unfortunately you can’t buy Virgin Media products directly through O2. If you’re looking for Virgin Media products, or Virgin Media and O2 bundles, head over to our joint venture page.