O2 You have been successfully logged out

Ready to check out?

You still have items in your basket. Order by midnight for free next working day delivery.

Check out now

Help and support for
Samsung Galaxy A12

Android 10.0
Samsung Galaxy A12

Most viewed guides

Insert SIM
Change network
Change network mode
Restart your phone
Improve battery life

Set up and first use of your Samsung Galaxy A12

Troubleshooting

I can't turn on my phone
I can't start my phone

First steps

Insert SIM
Turn your phone on and off
Charge your phone
Transfer content from another phone
Activate Google account on your phone

Security settings

Turn SIM lock on or off
Turn the lock code on or off

Sound and screen settings

Change ringtone
Turn silent mode on or off
Set date and time on your phone
Turn notifications on or off
Screenshot on your phone