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Help and support for
Google Pixel 5

Android 11.0
Change the device
Google Pixel 5

Sell your Google Pixel 5 up to

£10.00*

*The final value depends on the condition of the device.

Thinking about upgrading?

Find your trade-in value and save on an upgrade.

Find out more

Set up and first use of your Google Pixel 5

Troubleshooting

I can't turn on my phone
I can't start my phone

First steps

Insert SIM
Turn your phone on and off
Charge your phone
Transfer content from another phone
Activate Google account on your phone

Security settings

Turn SIM lock on or off
Turn the lock code on or off

Sound and screen settings

Change ringtone
Turn silent mode on or off
Set date and time on your phone
Turn notifications on or off
Screenshot on your phone

eSIM

Transfer eSIM to your Google Pixel phone
Activate eSIM on your Google Pixel phone using a QR code