Bubbles

TrafficLine Closure

What’s happening?

On 5 September, TrafficLine will be closing, so you’ll no longer be able to get the latest traffic jam information, by dialling 1200.

With the introduction of new navigation apps and mobile traffic alerts, we’ve seen a decline in the number of people calling TrafficLine, so have decided to close the service.

FAQs

How are customers charged for TrafficLine for O2?

TrafficLine for O2 is a premium rate service. The TrafficLine service is currently accessed by dialling 1200 and the charge is 45.9p per min.

Why is TrafficLine for O2 closing?

With the introduction of new navigation apps and mobile traffic alerts, we’ve seen a decline in the number of people calling our TrafficLine service, and have therefore decided to close it.

How can I check motorway and local traffic information once TrafficLine is closed?

Don’t worry, there are others ways to get the latest traffic information and fastest routes, straight to your iPhone or Android.

Here’s are some free traffic services you can use on your phone:

https://www.google.com/maps

https://www.apple.com/uk/ios/maps/

https://www.waze.com

How can I check traffic information if I don’t have a smartphone?

Most car radios have a traffic announcements feature called Traffic Announcement (TA) which broadcasts traffic reports, to help with route planning, and for avoiding traffic jams. Car radios that have this feature can be set to regularly broadcast traffic bulletins.