Help and Support

Sign in to My O2

Manage your bill with My O2

My O2 is an easy way to keep an eye on charges, check your allowances and manage your bills. You can sign in online or download the app.

How to sign in to My O2

To sign in, visit My O2 or open the app and enter your username and password. On the website, ticking Remember my username will help you sign in faster next time. To reset your details, click on Forgotten your username or password? and follow the instructions.

You can change your My O2 password by:

  • clicking on the My O2 menu at the top of the page
  • selecting Update personal details
  • clicking on Change My Password in the Sign in section

Was this information helpful? Yes | No

Thank you for sending your feedback.

Topics from O2 Community

Can't find what you're looking for?


Give us a moment

We're just checking to see if there's an available agent.


Live Chat - Busy

All our agents are currently busy, please try again later.


Live Chat - Offline

The service is currently offline.