Family Plan

Existing customers get more for your family

You or your family can get up to 50% off an Airtime Plan on O2 Refresh, when you add a connection to your Family Plan from 15 June.

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Whether you want a new a tablet for yourself, or another phone for one of the family, your loyalty can be rewarded with a Family Plan discount.

Got an additional connection before 15 June? Find out about our O2 Additional Line discount.

Offer details

Get up to 50% off selected Airtime Plans on O2 Refresh, when you or your family take out get an additional connection with us from 15 June on an eligible O2 Refresh contract and you add it to your Family Plan. The discount doesn't apply to your Device Plan or out-of-bundle charges.

Add one Family Plan connection to get 20% off the Airtime Plan. Add a second to get 30% off. Add a third to get 40% off. Add a fourth, fifth or more to get 50% off each of those Airtime Plans. You can add up to 20 connections to your Family Plan.

The discount doesn’t apply to your lead device.

Additional connection Discount
First 20% off the Airtime Plan
Second 30% off the Airtime Plan
Third 40% off the Airtime Plan
Fourth to twentieth 50% off the Airtime Plan/s


Exclusions 

Business and Pay As You Go tariffs, standard tariffs, sharer plans, sim only and any O2 Refresh tariff that already has a discount applied, are not eligible for this discount. They will however count towards your discount calculation, if you take out another O2 Refresh connection. 

The family Plan discount can't be used with the three months free airtime offer on iPad and tablets, or the six months airtime on dongles and hotspots. However, these connections will still count towards your discount calculation.

Eligible contracts must be registered to the same address as the lead account, whether it's in your name or someone else in your family. 

How do I set up my Family Plan?

Once you or your family have chosen a new phone or tablet with an eligible tariff, from our online shop, text LOYALTY to 21500 and follow the instructions. Once verified, you’ll get a text to confirm that a connection has been added to your Family Plan, and you and your family will see a discount on the next bill

Perks for the family

Don’t forget you can get exclusive offers, tickets and experiences for the whole family to enjoy, through our free Priority app. Like a £5 main at Pizza Express. Just for being on O2. 

Find out more about Priority

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