Family Plan

Existing customers get more for your family

You or your family can get up to 50% off an Airtime Plan on O2 Refresh, when you add a connection to your Family Plan.

Find out more

Whether you want a new tablet for yourself, or another phone for one of the family, your loyalty can be rewarded with a Family Plan discount.

Save up to 50% on your airtime plan when you join our Family Plan.

Find out about our O2 Additional Line discount

Airtime discount offers cannot be used in conjunction with any other offer.

Offer details

Get up to 50% off selected Airtime Plans on O2 Refresh, when you or your family take out an additional connection with us on an eligible O2 Refresh contract and you add it to your Family Plan. The discount doesn't apply to your Device Plan or out-of-bundle charges.

You can add up to 20 connections to your Family Plan.

The discount doesn’t apply to your lead device.

Additional connection Discount
First 20% off the Airtime Plan
Second 30% off the Airtime Plan
Third 40% off the Airtime Plan
Fourth to twentieth 50% off the Airtime Plan/s


Business tariffs, Pay As You Go tariffs, standard tariffs, sharer plans, sim only and any O2 Refresh tariff that already has a discount applied are not eligible for this discount. But standard tariffs, sharer plans, sim only and any O2 Refresh tariff that already has a discount applied will count towards your discount calculation, if you take out another O2 Refresh connection.

Eligible contracts must be registered to the same address as the lead account, whether it's in your name or someone else in your family.

How do I set up my family plan

Once you or your family have chosen a new phone or tablet with an eligible tariff, from our online shop, text LOYALTY to 21500 and follow the instructions. Once verified, you’ll get a text to confirm that a connection has been added to your Family Plan, and you and your family will see a discount on the next bill.

Perks for the family

Introduce a family member to O2 and you could both get up to £40 of Amazon vouchers. Simply sign up to Tell a friend, share the link, and once they’ve joined you can add them onto your Family Plan.

Don’t forget you can get exclusive offers, tickets and experiences for the whole family to enjoy, through our free Priority app. Like a £5 main at Pizza Express. Just for being on O2. 

Find out more about Priority

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