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Family Plan

Get 20% off airtime when you add additional Pay Monthly connections to your account.

20% off

How the discount works

Device Plan, Airtime Plan, Monthly Cost


Get 20% off the Airtime Plan of every new eligible Pay Monthly connection you add to your Family Plan. You can add up to 20 connections*. Exclusions apply.

For example, if you add a new Pay Monthly connection that costs £19 a month for the device plan, and £16 a month for the Airtime Plan, you will save 20% off the Airtime Plan. Your Airtime Plan will then be £12.80 a month, saving you £3.20 a month. If you add a Pay Monthly sim only contract, your discount will be taken off the Airtime Plan.

Prefer a Pay As You Go deal? If you're on a Family Plan, you can get £5 off our £15 and £20 Big Bundles.

*Limited to five O2 Refresh custom plans.



How to set it up

Buy a phone, tablet or sim directly from us and on an eligible tariff.

Text LOYALTY to 21500 from your new number, within 28 days.

Your discount will be applied within three working days.

Manage all your connections with one simple bill.

Get started



Business tariffs, standard tariffs, Apple Watch tariffs and any tariff that already has a discount applied aren’t eligible for this discount.

Eligible contracts must be registered to the same address as the lead account, whether it's in your name or someone else in your family.


Perks for the family

You can get exclusive offers, tickets and experiences for the whole family to enjoy, through our free Priority app. Like free tickets and discounts at Merlin attractions. Just for being on O2. 

What if I didn’t get my contract directly through O2?

If you didn’t get your connection directly from us, it won’t be eligible for the Family Plan discount. However it would still qualify as a lead connection.

Can I get a Family Plan discount on Pay As You Go?

On a Family Plan with at least two Pay Monthly connections? You can save £5 on our £15 and £20 Big Bundles on Pay As You Go.

Text FAMILY10 or FAMILY15 and the Pay As You Go number to 21300, from your Pay Monthly mobile. For example, FAMILY10 07860123456.

We’ll text you once we’ve added your discount. You can have a maximum of two discounted Pay As You Go connections per customer. See terms.