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This page tells you about the charges for calls from the UK to special numbers, which do not form part of your inclusive minutes allowance on any Pay Monthly tariffs or your free minutes allowance on any Pay & Go tariffs.

The table below gives you the cost per minute for calling Non Geographic numbers.

Non Geographic numbers Pay Monthly Pay & Go (Simplicity and Pay & Go Go Go)† Pay & Go (All other tariffs)†
05 20.4p 20p 15p
070 51.1p 66p 66p
076 In allowance standard rate 40p (some charged £1.50 click here) 40p (some charged £1.50 click here)
07
Jersey, Guernsey , Isle of Man
In allowance standard rate 35p 35p
07 non-mobile and call forwarding services (click here for more information) In allowance standard rate 25p 25p
080 * 20.4p 20p 15p
080880 Free Free Free
0820 20.4p 20p 15p
0843 20.4p 20p 25p
0844 20.4p 20p 25p
0845 20.4p 20p 25p
0870 20.4p 20p 25p
0871 35.8p 35p 35p
090 / 091 Click here for more information on Premium Rate numbers
118 Numbers Click here for more information on Directory Enquiries numbers
101 non-emergency 15p per call 15p per call 15p per call

For Pay Monthly our minimum call charge is 12p for calls not forming part of your inclusive allowance, except for: calls to 0871 which have minimum call charge of 2p; all other calls to 08 numbers that have minimum charge of 5.1p; and calls to 070 numbers that have a minimum call charge of 2p.
* You usually have to dial the number without the first '0'.
† For these types of calls there's a 1 minute minimum call charge.

Temporarily Suspended Numbers

The following numbers have been temporarily barred as O2 is currently in dispute with the providers of these services. We are trying to resolve this so that access can be restored.

079785, 078225, 079789, 078730, 078931, 079118, 079112, 078223, 079780, 0871955, 074060*, 074061*, and 074062*

Free Numbers

There are some 0800 numbers, normally Telephone Helplines, which are free to call from the UK, for example: 0800 1111 (ChildLine), 0800 441111 (Bullying Helpline), 0800 400222 (ChildLine – Textphone), 0800 555111 (Crimestoppers) and 0800 7383773 (0800 Reverse).

Calls to these free numbers will not be taken from your inclusive minutes allowance on any Pay Monthly tariffs, or your free minutes allowance on any Pay & Go tariffs.

It is also free for Pay Monthly customers to call O2 Customer Service numbers.

Click here for a full list of numbers which are free to call for O2 customers.

03 Numbers

Ofcom has introduced 03 numbers as an alternative to chargeable 08 numbers e.g 0870.

Calls to 03 numbers will cost the same as other standard fixed line numbers (starting 01 or 02), and are included as part of any inclusive or free minutes allowances on O2 tariffs.

For more information, please see: http://www.ofcom.org.uk/media/news/2007/02/nr_20070213b