O2 Insure
All the cover you need
O2 Insure offers a great range of mobile phone and laptop insurance policies which have been designed to get you back up and running as quickly and as easily as possible.
Whether you want to insure a mobile phone or laptop, you can get it covered with O2 Insure.
It's simple. Just select the cover you need and relax…
O2 Insure - Pay Monthly Policies
| Pay Monthly Mobile Customers | ||
|---|---|---|
| Benefit | O2 Insure Standard | O2 Insure Premier |
| Price | £6.00/mth | £7.50/mth or £10.00/mth |
| Accidental Damage (inc water damage) | Yes | Yes |
| Unattended Theft | ||
| - from a secure motor vehicle | Yes | Yes |
| - from a secure premises | Yes | Yes |
| Attended Theft | Yes | Yes |
| Loss | Yes | Yes |
| Accessories | Up to £25 | Up to £200 |
| Worldwide Cover | Yes | Yes |
| Replacement abroad | No. You'll have to wait until you're back in the UK | Yes. Free of charge |
| Excess | £25 | £25 |
O2 Insure Premier for iPhone
O2 Insure Premier for iPhone |
|||
|---|---|---|---|
| iPhone | 8GB iPhone 3GS |
16GB iPhone4 |
32GB iPhone4 |
| Pay Monthly Customers | £15.00/mth |
||
| Accidental Damage (inc water damage) | Yes |
||
| Unattended Theft |
|
||
| - from a secure motor vehicle | Yes |
||
| - from a secure premies | Yes |
||
| Attended Theft | Yes |
||
| Loss | Yes |
||
| Accessories | Up to £200 |
||
| Worldwide Cover | Yes |
||
| Replacement abroad | Yes. |
||
Free of charge |
|||
| Excess | 8GB iPhone 3GS |
16GB iPhone4 |
32GB iPhone4 |
| first claim | £50 |
£70 |
£100 |
| second claim | £75 |
£100 |
£125 |
| third claim | £100 |
£125 |
£150 |
O2 Insure Premier (£15/mth) is the only insurance available to iPhone™ customers. 12 months’ advance payment is needed to cover any Pay & Go iPhone. Ask in-store or contact O2 Customer Services for more details.
Click on the links below to view our other O2 Insure Policies:
- Laptop Policies
-
Laptop Customers Laptop Netbooks Notebooks Price £7.50/mth £10.00/mth Accidental Damage (inc water damage) Yes Unattended Theft - from a secure motor vehicle Yes - from a secure premies Yes Attended Theft Yes Loss No Accessories Up to £200 Worldwide Cover Yes Replacement abroad Yes.
Free of chargeExcess fee £25
Important Information
- O2 Insure policies must be purchased within 28 days of purchasing or upgrading to a new phone or laptop from O2
- O2 Insure policies are only available to O2 customers over the age of 18
- In certain cases of approved claims for theft, O2 will cover the cost of unauthorised calls up to a total of £3000 for O2 Insure Premier and £1000 for O2 Insure Standard. Check the current version of the O2 Pay Monthly Services Agreement for details.
O2 insure is underwritten by ACE European Group Ltd, registered in England, No. 1112892, 100 Leadenhall Street London EC3A 3BP. The details and prices of the insurance policies are correct at the time they were printed but may have changed.
Terms and conditions and exclusions apply to all the insurance policies shown above.
Purchasing O2 Insure:
Buying O2 Insure is easy, as long as you do it within 28 days of buying an O2 mobile or laptop (inclusive of free upgrades).
Pay Monthly Customers - simply select the cover you need from the table above and ask in-store or call O2 Customer Services.
Pay & Go Customers – you can only purchase O2 Insure for Pay & Go mobile phones in an O2 store. Valid proof of purchase required. Click here to find your nearest store.
Bluebook
If you're an O2 mobile customer, why not ensure your memories are protected too. With Bluebook all your contacts, photos and messages can be backed up online making sure you never lose them, even if your mobile is lost or damaged.
Register for Bluebook, and all your precious memories and useful contacts will be safe online
Claim form
If you've already lodged an insurance claim and need to fill out a claim form, you can download one here.
Once you've downloaded your claim form, you'll need to print it out, fill it in and then either fax or post it back to O2 Insure. Details are located at the top of the claim form.
(Please note that claim forms without claim reference numbers cannot be processed. So don't forget yours.)
If you'd rather talk to someone, you can also lodge an insurance claim by calling the Customer Services number on your last O2 bill.
