O2 Insure
All the cover you need
O2 Insure offers a great range of mobile phone and laptop insurance policies which have been designed to get you back up and running as quickly and as easily as possible.
Whether you want to insure a mobile phone or laptop, you can get it covered with O2 Insure.
It's simple. Just select the cover you need and relax…
Pay Monthly and Laptop Cover O2 Insure Policies
To view all our O2 Insure Policies (Pay Monthly, Pay & Go and Laptop) click here.
| Pay Monthly Mobile Customers | ||
|---|---|---|
| Benifit | ||
| O2 Insure Standard | O2 Insure Premier | |
| Price | £6.00/mth | £7.50/mth or £10.00/mth |
| Accidental Damage (inc water damage) | Yes | Yes |
| Unattended Theft | N/A | N/A |
| - from a secure motor vehicle | Yes | Yes |
| - fom a secure premies | Yes | Yes |
| Attended Theft | Yes | Yes |
| Loss | Yes | Yes |
| Accessories | Up to £25 | Up to £200 |
| Guaranteed new replacement | No | Yes |
| Worldwide Cover | Yes | Yes |
| Replacement abroad | No. You'll have to wait until you're back in the UK | Yes Free of charge |
| Excess fee | £25 | £25 |
O2 Insure Premier (£10/mth) is the only insurance available on certain high value handsets and to Pay & Go iPhone™ customers, ask instore or contact O2 Customer Services for more details.
Important Information
- O2 Insure must be purchased within 28 days of purchasing or upgrading to a new phone or laptop from O2
- O2 Insure policies are only available to O2 customers over the age of 18
- In certain cases of approved claims for theft, O2 will cover the cost of unauthorised calls up to a total of £3000 for O2 Insure Premier and £1000 for O2 Insure Standard. Check the current version of the O2 Pay Monthly Services Agreement for details.
O2 insure is underwritten by ACE European Group Ltd, registered in England, No. 1112892, 100 Leadenhall Street London EC3A 3BP. The details and prices of the insurance policies are correct at the time they were printed but may have changed.
Terms and conditions and exclusions apply to all the insurance policies shown above.
Purchasing O2 Insure:
Buying O2 Insure is easy, just select the cover you need from the table above and ask in-store or call O2 Customer Services
Bluebook
If you're an O2 mobile customer, why not ensure your memories are protected too. With Bluebook all your contacts, photos and messages can be backed up online making sure you never lose them, even if your mobile is lost or damaged.
Register for Bluebook, and all your precious memories and useful contacts will be safe online
Claim form
If you've already lodged an insurance claim and need to fill out a claim form, you can download one here.
Once you've downloaded your claim form, you'll need to print it out, fill it in and then either fax or post it back to O2 Insure. Details are located at the top of the claim form.
(Please note that claim forms without claim reference numbers cannot be processed. So don't forget yours.)
If you'd rather talk to someone, you can also lodge an insurance claim by calling the Customer Services number on your last O2 bill.