1. Calling the O2 Top-Up line
If you're in a direct dial country, you can call the O2 Top-Up line for free by:
If you're topping up from a country that doesn't allow direct dialling, enter *111*# then press the call button. Your mobile will go on standby for a few seconds before it rings.
Answer the call and follow the instructions to access the Top-Up line by dialling 4444#.
2. E-Top Up cards
If you have an E-Top Up card, simply:
You'll then get a text confirming that the card has been registered successfully and the credit will be added to your account.
Once you've activated an E-Top Up card, you can use the card to top up your mobile anywhere you see the E-Top Up logo.
3. Auto Top-Up
To get started, sign in to your My O2 account and activate auto top-up.
You can then set a regular day or date to top up your mobile, with a specific amount of money. You can even set top-ups to activate when you're low on credit. We'll take care of the rest and you can cancel at any time.
Other ways to top up
Topping up abroad
If you're off on holiday, it's a good idea to top up your mobile before you leave. But if you need to top up overseas, you can:
If you're having problems using our online top-up service, then try clearing your browser cache. On Internet Explorer, click Tools, then Internet Options and select Delete Files and/or Cookies.
If you have any other questions about topping up your Pay & Go account:
If you're not sure about any techy terms, check out our jargon buster
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