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Terms & conditions

Get £259 of accessories when you pre-order the Huawei Mate 20 Pro - Terms and Conditions

Participants agree to these Terms and Conditions (the 'Terms and Conditions'). Any information or instructions published by Huawei Technologies (UK) Co., LTD., with its registered offices at 300 South Oak Way, Green Park, Reading, Berkshire, RG2 6UF, or its fully owned subsidiaries about the Promotion at form part of the Terms and Conditions.

Participants who pre-order and subsequently purchase a Qualifying Product from a Qualifying Retailer will be eligible to receive, free of charge, a gift box containing 1x Huawei watch GT in Black and 1x Huawei Wireless Charger in white (‘Gift Box’), subject to these Terms and Conditions (‘Promotion’).

Participants who pre-order a new HUAWEI Mate 20 Pro whether SIM free or with a monthly contract or on ‘pay as you go’ basis ('Qualifying Product') in-store, online or call centre sales, from a qualifying retailer in the table below (each a ’Qualifying Retailer’) by 23:59 25th October 2018 and subsequently purchase by 23:59 24th November 2018, will be eligible to claim a Gift Box, to be delivered directly to Participant at his/her address in the UK, Isle of Man, Jersey or Guernsey. (excludes purchases from sellers on Amazon’s market-place platform) AO
Argos Carphone Warehouse
Carphone Warehouse Business Clove Currys PC World
e2Save EE EE Business
Fonehouse Get-connected Go Mobile
John Lewis Littlewoods Livewire
Manx Telecom Mobile Phones Direct
O2 O2 Business Three
Three Business Very Vodafone
Vodafone Business Jersey Telecom
Sure Sky Technolec
Tesco Mobile Virgin Mobile

1. To be eligible to participate in the Promotion you must be aged 18 or over and residing in the UK, Isle of Man, Jersey or Guernsey (‘Participant’). Businesses are excluded from participating in this Promotion. Businesses are excluded from participating in this Promotion except for business customers purchasing the Qualifying Product(s) through Carphone Warehouse, EE, O2, Three or Vodafone business customer accounts (‘Business Customer’).

2. A claim must be made by the end user Participant, and must not be submitted through agents, retailers, resellers, third parties or in bulk.

3. Only one claim per Participant is permitted, unless you are a Business Customer whereby you can make up to 10 claims. Only one claim per Qualifying Product is permitted. This Promotion cannot be used in conjunction with any other Huawei promotion.

4. Participants who cancel their pre-order will not be eligible to receive the Gift Box.

5. As well as pre-ordering the Qualifying Product, Participants must also purchase the Qualifying Product from a Qualifying Retailer by 23:59 24th November 2018.

6. Participants who return the Qualifying Product to the Qualifying Retailer within 14 calendar days of the date of purchase will not be eligible to receive the Gift Box. The date of purchase counts as day one (1).

7. Participants must visit on or between 8th November 2018 and 8th December 2018, complete and submit the claim form (including providing the IMEI of the Qualifying Product, Participant’s postal address in the UK, Isle of Man, Jersey or Guernsey where the Gift Box shall be delivered) and upload a copy of their proof of pre-order and proof of purchase (as applicable) of the Qualifying Product from a Qualifying Retailer. Claim form information and supporting documents for pre-order and purchase (as applicable) must be received on or before 23:59 GMT 8th December 2018 to be eligible to claim for a Gift Box free of charge. See FAQs at for details of the form of supporting documents required as evidence of pre-orders and purchases for each of the Qualifying Retailers and, the information to be provided as part of the claim form process.

8. The Gift Box is subject to availability, while stocks last. Huawei reserves the right to replace the Gift Box with an alternative promotional offer of equal or higher value if circumstances beyond Huawei’s control make it necessary to do so.

9. The Qualifying Products are subject to availability while stocks last.

10. The Administrator will post the Gift Box within 30 days of successful claim validation, to the address provided by the Participant in the claim form and, the Gift Box will require a signature on delivery.

11. The products inside the Gift Box come with the Huawei consumer limited warranty of 3 month, where details can be found at:

12. Compensation for the Gift Box in cash, its exchange, or its transfer to other persons are excluded.

13. If the claim is deemed to have not been submitted correctly, the Participant will be notified via email and offered the opportunity to provide the required information within seven (7) calendar days of receipt of the email. If no response is received within seven (7) calendar days of the email being sent, then the claim shall be marked as invalid and the Participant will no longer be eligible to receive the Gift Box. It is the Participant’s responsibility to contact us if you have not received an update on the status of your claim within seven (7) calendar days.

14. Subject to condition 10 above, claims that are incomplete will be deemed invalid. Huawei or the Administrator are not responsible for lost, delayed or damaged data which occurs during any communication or transmission of claims.

15. Huawei reserves the right to withdraw or amend the Promotion or these Terms and Conditions and to disqualify claims which it considers do not comply with these Terms and Conditions at any time at its own discretion. Huawei’s decisions regarding all promotional matters will be final, and no correspondence will be entered into.

16. Huawei and the Administrator shall have the right, where necessary, to undertake all such action as is reasonable to protect themselves against fraudulent or invalid claims including, without limitation, to generate or require further verification as to proof of pre-order, proof of purchase, as well as the identity, age, and other relevant details of a Participant, deny issuing the Gift Box, or terminate the Promotion due to excessive fraud. This process may involve Huawei sharing information with third parties.

17. Huawei excludes liability, to the fullest extent permitted by law, for any loss or damage caused to a Participant arising out of or in connection with the Gift Box or this Promotion. Without prejudice to the preceding restriction, and to the maximum extent permitted by applicable law, in no event will the Huawei liability to you exceed £50.00.

18. Data Protection: Participant’s personal data provided by the Participant when making a claim under this Promotion shall be processed in accordance with’s Privacy Notice at

19. Administrator: Opia Limited, company number 06021170 with its registered offices at Priory House Pilgrims Court, Sydenham Road, Guildford, Surrey, GU1 3RX. 20. The Promotion is governed by English Law and is subject to the exclusive jurisdiction of the English courts.