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  • O2 Shop Durham

Head over to O2 Durham for a wide variety of mobile phone deals, including top brands like Samsung and Apple. We also offer SIM cards and other accessories. Benefit from Priority’s exclusive perks, such as rewards, experiences, and early access to gig tickets 48 hours before general release. Our knowledgeable staff is here to guide you through the latest technology and help set up your new device. Experience exceptional service at O2 Durham today.

Opening Times

Closed

Saturday
31 Oct

9:30 AM - 6:00 PM

Sunday
1 Nov

11:00 AM - 4:00 PM

Monday
2 Nov

10:00 AM - 7:00 PM

Tuesday
3 Nov

10:00 AM - 7:00 PM

Wednesday
4 Nov

10:00 AM - 7:00 PM

Thursday
5 Nov

10:00 AM - 7:00 PM

Friday
6 Nov

10:00 AM - 7:00 PM

Address

Unit 6b Arnison Centre Pity Me
Durham
County Durham
DH1 5GF

Phone Number

+441913236071

Get Directions

Accessibility

  • Wheelchair friendly

  • Disability trained

  • Seating available

  • Hearing loop

Find out more about our accessibility services

FAQs

Yes, and we’ll help make it a smooth switch. At O2 Durham, our in-store experts can check your upgrade eligibility, walk you through your plan options, and help you choose your next phone or SIM.

You’ll find convenient parking at Prince Bishops Place and The Gates Shopping Centre, both a short walk from the store. Park up, pop in, and we’ll take care of the rest.

Absolutely. Whether it’s a billing query, SIM swap, tariff change or help with the MyO2 app - the team at O2 Durham are ready to get things sorted. We’ll explain it all clearly, no tech speak required.

Just give the Durham store a call on 0191 323 6071 to ask a member of the team. Or, choose collect in store when browsing your device or accessory online. If your chosen phone isn’t in right now, we can get it delivered to our Durham store or you can choose to collect at another store that has it in stock.

Yes - we’ve got replacement SIMs ready to go. Bring along some photo ID and we’ll get you a new SIM sorted on the spot, whether you’ve lost yours, switched phones, or need a different size.

It is. You can now ask about Virgin Media broadband and bundles right here in-store. Want to boost your speed, bundle services, or unlock Volt benefits? The O2 Durham team can help you find the right deal.

Nearby stores

O2 Shop Washington

6.7 miles

Unit 44 The Galleries
Washington
Newcastle upon Tyne
NE38 7SB

Closed

Today

9:00 AM - 5:30 PM

Tomorrow

10:00 AM - 4:00 PM

O2 Shop Sunderland

10.31 miles

85 The Bridges
Sunderland
SR1 3LB

Closed

Today

9:00 AM - 5:30 PM

Tomorrow

10:00 AM - 4:00 PM

O2 Shop Bishop Auckland

10.47 miles

1 Newgate Street
Bishop Auckland
County Durham
DL14 7EP

Closed

Today

9:00 AM - 5:30 PM

Tomorrow

10:00 AM - 4:00 PM

Search other stores

Durham - Phone Shop | O2 Store

Closed, open tomorrow from 11:00 AM - 4:00 PM

Services

  • Shop

  • Top up

  • Free wifi

  • Support and Assistance

  • Repairs

  • Click and Collect

  • Virgin Media

Rating

4.4

(123 reviews)

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