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  • O2 Shop Bishop Auckland

Visit O2 Bishop Auckland to explore our wide range of mobile phone deals, including Samsung and Apple phones, SIM cards, and more. Take advantage of exclusive perks with Priority, such as rewards, experiences, and early access to gig tickets 48 hours before general release. Whether you need advice on the latest gadgets or help setting up your new device, we're here to help.

Opening Times

Closed

Saturday
31 Oct

9:00 AM - 5:30 PM

Sunday
1 Nov

10:00 AM - 4:00 PM

Monday
2 Nov

9:00 AM - 5:30 PM

Tuesday
3 Nov

9:00 AM - 5:30 PM

Wednesday
4 Nov

9:00 AM - 5:30 PM

Thursday
5 Nov

9:00 AM - 5:30 PM

Friday
6 Nov

9:00 AM - 5:30 PM

Address

1 Newgate Street
Bishop Auckland
County Durham
DL14 7EP

Phone Number

+441388311471

Get Directions

Accessibility

  • Wheelchair friendly

  • Disability trained

  • Seating available

  • Hearing loop

Find out more about our accessibility services

FAQs

Yes - if it’s time for something new, we’ll help you check your upgrade options and walk out with your next phone, SIM, or plan, all sorted the same day.

You’ll find convenient parking just a short walk from our store at the Newgate Centre Car Park. Located on Newgate Street, it offers easy access when visiting the town centre. From there, it’s just a few minutes to reach us in-store. There are extra spaces nearby on Tenters Street and Kingsway.

Definitely. Please note all changes are made through MyO2, but our team can help you find out how to make the changes. Whether it’s sorting your Direct Debit or understanding your data usage, our in-store experts are here to make it simple.

The easiest way to check our store's stock is through our Click and Collect service on the O2 website. Simply choose your device, enter your postcode, and see if it’s available to collect at the Bishop Auckland store. Or, give us a quick call on 01388 311471 and our team can quickly check for you if it's in stock.

Yes - we offer same-day SIM replacements in-store. If your SIM is damaged, lost or not compatible with your current device, our team can issue a new one for you on the spot. You’ll just need to bring valid ID, and we’ll handle the activation process and transfer your number if needed.

Yep. If you’re an O2 customer, you could unlock even more value. Virgin Media broadband, TV and home phone packages can be ordered in-store, and our advisors can explain how Volt benefits work when you combine O2 mobile with Virgin Media broadband. That includes double mobile data, faster broadband speeds and extra perks. All available through the Bishop Auckland store.

Nearby stores

O2 Shop Durham

10.47 miles

Unit 6b Arnison Centre Pity Me
Durham
County Durham
DH1 5GF

Closed

Today

9:30 AM - 6:00 PM

Tomorrow

11:00 AM - 4:00 PM

O2 Shop Darlington

10.76 miles

11a Prebend Row
Darlington
County Durham
DL1 1NT

Closed

Today

9:00 AM - 5:30 PM

Tomorrow

10:30 AM - 4:30 PM

O2 Shop Washington

17.15 miles

Unit 44 The Galleries
Washington
Newcastle upon Tyne
NE38 7SB

Closed

Today

9:00 AM - 5:30 PM

Tomorrow

10:00 AM - 4:00 PM

Search other stores

Bishop Auckland - Phone Shop | O2 Store

Closed, open tomorrow from 10:00 AM - 4:00 PM

Services

  • Shop

  • Top up

  • Free wifi

  • Support and Assistance

  • Repairs

  • Click and Collect

  • Virgin Media

Rating

4.3

(132 reviews)

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