Think of our refurbished phones like a high-end vintage boutique, where every item of clothing has been mended and dry-cleaned to the highest standard. Before we sell a second-hand device, it goes through a rigorous five-point quality check to make sure everything works perfectly. These checks include the battery, buttons, security features, cameras, sound, microphone, touchscreen, wifi, and other connectivity features. It’ll also be loaded up with the latest operating system and given new O2 packaging, so it will feel… well, like new.

We probably don’t need to say this, but for the avoidance of any doubt: all our like-new phones are securely wiped of all data when they come back to us. There’s no chance of you opening up your refurbished device to find someone else’s texts in your inbox or photos in your camera roll. You can start using it immediately, and your own data will be totally secure.

Making new phones is a carbon-intensive process that requires mining precious metals and minerals – many of which are becoming scarce. Unwanted smartphones also contribute to approximately 10% of global e-waste and can release dangerous chemicals into the soil, waterways and air if left to decompose in landfill or incinerated. The more phones are recycled, refurbished and reused, the fewer new devices need to be made – and fewer phones will end up in landfill or incinerators, reducing harm to the environment.