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Get great value from O2

When you’re with O2, you can always grab a great deal more. Read on to find out about the benefits included in your O2 plan

You know the feeling when you hit a series of green lights? Or when you throw a piece of rubbish that sails serenely into the bin? It’s those little things that elevate everyday life. And you can get a similar feeling from another everyday object: your phone.

It’s always with you, and you don’t think twice about grabbing it to fire off a text or check the weather forecast. But you can also use it to grab something else: a great deal! When you’re with O2, it comes with added benefits that make life simpler, more entertaining and more affordable. Here’s how to make the most of your O2 plan.

Roam freely

We’re the only major network with which you can roam freely in the EU, up to 25GB. Whether you’re jetting off, hopping on the train or driving (especially when you need to turn your phone into a sat nav), you can travel through 49 European countries without extra fees on your O2 plan. No roaming charges. No stress. Find out more about how you can make the most of your EU roaming.

Flexible plans

O2 Refresh tariffs give you complete flexibility over your plan’s length, upfront cost and data allowance. You can move your data up and down once a month and upgrade whenever you want. Just sign in to My O2 and choose the tariff you want to move to. It’s that simple.

A fair deal for all

We don’t think it’s fair to tempt new customers with dazzling deals and perks while loyal users pay more. That’s why our “Fair Deal” pledge guarantees that existing customers can always get access to our best deals – the same as new customers. So, whether you’re new in town or you’ve been with us for years, it’s a fair deal for all.

Autosave

You won’t have to ask us for a lower-price plan once you’ve paid off your handset – we automatically lower your bill when you’ve completed your device plan. We know that’s only fair, and we know you don’t want to have to chase us for it, so we’ll take care of it without you having to do anything.

Get a new phone after 90 days

With O2 Switch Up, you can swap your current phone for another one after 90 days if you like. You can choose from the latest and greatest phones, or one of our refurbished Like New ones, and it doesn’t matter how long you’ve got left on your current contract – we’ll pay it off for you and start up a new one. We’ll also refurbish the one you return (after your data’s wiped, of course) and add it to our Like New range. It’s easy, it gives you more choice, and it reduces the impact on the planet by keeping used phones in circulation. Not bad, eh?

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EU Roaming terms and conditions: Your UK data allowance applies in our Europe Zone, subject to 25GB limit if your UK data allowance is over 25GB. If you use all of your UK data allowance when roaming outside the UK, you need to purchase a data Bolt On. Roaming terms and conditions.

Switch Up terms and conditions: New and upgrading customers. Eligible plans. Switch Up via O2 channels. Use every 90 days max, or wait longer. New contract price may be higher. Terms apply. See o2.co.uk/terms

Published: 7 January 2025

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