How to test the speed of the internet connection on your O2 WiFi hub 1 Mac OS Tahoe

Connect your phone to your WiFi hotspot and go to the room where you would like to check the WiFi coverage.

See how to connect your phone to your WiFi hotspot.

Open an internet browser on your phone and go to samknows.com/realspeed/ to test the speed of your WiFi network's internet connection.

Make sure that you're not downloading or uploading large files and that no games or streaming are running on the network while you're testing your WiFi connection.

Please wait while the speed is tested and the result is displayed. If you experience a weak signal, reduced speed and high latency in the room where you're doing the test, this could be a sign that you need to expand your WiFi network with a WiFi extender.

It is recommended that you do the same test in different rooms and compare the results to get a complete overview of areas with poor WiFi coverage. If you don't know if you need a WiFi extender, please contact technical support by calling 202 from an O2 SIM or call 0344 809 0202 from any other phone line.

Connect an Ethernet cable to your computer and to the “10 Gbps” port.

Make sure that your computer is not downloading or uploading large files and that no games or streaming are running on the computer while you are testing the speed. Also, make sure your computer is not connected to the internet via VPN.

Open an internet browser and go to samknows.com/realspeed/ to test the speed of your hub's internet connection.

Please wait while the speed is tested and the result is displayed.

Please note that your internet speed may be lower than expected if you have many devices connected to your network at the same time, or if you are testing during peak hours, e.g. on weekdays from 6 PM to 11 PM.