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3G switch off: Check your device compatibility

Help and support

We've switched off our 3G network

Our full 3G switch off started in April 2025 and is now complete. Most of our customers already have a WiFi and 4G Calling compatible device and won’t need to take any action.

Check your device

Enter one of the following to find out if your device is 4G compatible:

  • IMEI number

  • Model number

  • Device name

Not sure? Find out how to check your device details on our IMEI Explained page.

IMEI number

Device model number

Device name


Set up 4G and WiFi Calling

Check you have the correct settings enabled so you can take advantage of WiFi and 4G Calling.


Last updated: 09/03/2026



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