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Network and coverage

Help and support

Network and coverage

On average, we spend £2 million every day on our mobile network to bring you reliable connectivity.

Learn about our network tech, check your coverage and get help if you're having network problems.

4G explained

All about our 4G network

5G explained

All about our 5G network

Network support

Help for if you’re having network problems

We’re switching off 3G

Here’s everything you need to know

Check your IMEI number

Ready for 3G switch off? Find out if your device is WiFi and 4G Calling compatible

Can't find what you're looking for?

My O2

Track your usage, check your bills, upgrade and more

Need help with your device?

Take a look at our useful self-help guide

O2 Community

Head to our forum to ask questions and chat with other O2 customers