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We're closing our Blackberry Service

What’s happening?

On 4 January 2022, Blackberry are closing the service which supports Blackberry 10 devices like Blackberry Bold and Blackberry Curve, or earlier, as well as those running Blackberry 7.1 OS or earlier. This includes BBM, internet browsing, email, and access to Blackberry app world, and means that you won’t be able to use your Blackberry after this date. You can find out more about this decision here.

What you'll need to do

You’ll need to upgrade your Blackberry to a more recent smartphone if you want to keep your O2 connection. If you’ve already got another smartphone, you can transfer your sim to this smartphone at any time before 4 January 2022.

Alternatively, you can check out our latest smartphones or choose from our range of Like New devices. If you’re a business customer, go to our business shop or speak to your Account Manager.

FAQs

Why is this happening? Collapsed link

Blackberry has focused on providing security software and services since 2016, and so have now chosen to decommission their legacy services for Blackberry 10 and Blackberry 7.1, and earlier.


Will I need a new sim when I change my device? Collapsed link

It’s likely that if you choose a more recent smartphone that you’ll also need a new sim. If you do, just call us for free on 202.


Can I use a new Blackberry device? Collapsed link

Yes, Blackberry Android devices are not impacted by the decommissioning of these services.