Help and Support

Viewing your bill

Viewing your bill

My O2 is the quickest and easiest way to view your bill.

If you're a Pay Monthly customer, you'll be automatically registered.
If you're a Pay & Go customer, you'll need to register using:
  • your O2 mobile number
  • an email address
  • a secure password.
Once you sign in, you’ll see a summary of your bill and payment date on the left hand side. Click on View latest airtime bill to see how your bill is calculated. On this page you can also view, download and print your bills from the last six months. You can also view your bill in the My O2 app

You can request a paper copy of your bill but it will cost £1 for a summary bill and £1.50 for an itemised bill. If you still want a paper bill, contact us.

If you can't get online, you can see your remaining credit, data, texts and minutes by:
  • texting Balance to 21202
  • calling 4444 free from your mobile (Pay & Go)
  • dialling *#10# and pressing call (Pay & Go).
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