Help and Support

Paying your final bill

Paying your final bill

If your Direct Debit is still active, we'll take the money from your account as normal. If you've cancelled the Direct Debit, you can make a one-off payment in My O2.

Your final bill, or Termination Bill, might be higher than your previous bills as it includes:
  • the final cost of line rental
  • any outstanding charges
  • any cancellation fees.

This will be the last bill we send you and covers all costs right up until your last day with us.

Was this information helpful? Yes | No

Thank you for sending your feedback.

Topics from O2 Community

Can't find what you're looking for?

Give us a moment

We're just checking to see if there's an available agent.

Live Chat - Busy

All our agents are currently busy, please try again later.

Live Chat - Offline

The service is currently offline.