Billing

Help with your bill

Tariffs and allowances

You can view all the different tariffs along with details of spending for all the mobile numbers on your account. You can also check reports and schedule watchpoints to alert you to any unexpected spending. Sign in to My O2 Business and choose Bill analyser.

How do I view the tariff a number is on?

Sign in to My O2 Business and choose Bill analyser. On the hierarchy tree select the number you wish to look at. At the top of the right-hand pane, click on Tariffs and recent charges.

How do I view unbilled use and remaining allowance since my last bill?

You can keep an eye on allowances and spend by looking at how much each person has used so far that month.

  • In the My O2 Business bill analyser, select the mobile number you want in the Account management tab.
  • Click on Tariffs and recent charges at the top, and at the bottom right choose View recent charges.
  • You can then filter, print or download the report when you sign in.

What's the difference between usage on the Account management and Reporting tabs?

Account management
The recent charges on the Account management tab are in real time and not yet billed. Some calls may not be displayed immediately eg roaming calls, which may take longer to come through from the foreign network.

Reporting
The Reporting tab displays only your billed charges and information.

Details of our Business Essentials and SIMO Small Business 12/24 month tariffs are below, offering the following benefits:

  • Inclusive UK minutes and text allowances while roaming in the EU
  • Inclusive EU data roaming allowances included with certain tariffs
  • Free UK to EU min allowances with certain tariffs

Business Essentials

Business Essentials 24 mths
UK Data 750MB 3GB 8GB 15GB 25GB
£ Airtime £13 £18 £23 £28 £33
UK Mins 750 Unlimited
UK Texts Unlimited
EU Mins - 2000
EU Texts - 2000
EU data - 500MB 1GB 2GB 3GB
UK to EU mins - 120 240

SIMO Small Business 12/24 months

SIMO 12 mths/ 24 mths
UK Data 300MB 500MB 2GB 4GB 7GB 12GB 20GB
£ Airtime £9 £11 £15 £19 £22 £26 £30
UK Mins 250 500 Unlimited
UK Texts Unlimited
EU Mins - 2000
EU Texts - 2000
EU data - 500MB 500MB 1GB 2GB 3GB
UK to EU mins - 120

SIMO 30 days
UK Data 300MB 500MB 2GB 4GB 7GB 12GB 20GB
£ Airtime £11 £13 £17 £21 £24 £28 £32
UK Mins 250 500 Unlimited
UK Texts Unlimited

Selected tariffs now include minutes and texts which can be used while roaming in selected EU countries - you can find out which countries are included here

Selected tariffs now include minutes which can be used to call from the UK to other EU countries - you can find out which countries are included here

Subject to the following - Terms and Conditions

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