Virgin Media and O2 have joined forces

Supercharging businesses across the UK.

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Big things are coming your way

We’ve joined forces with Virgin Media. Reimagining connectivity, upgrading the UK. Together we’ll help the country build back better.

Who we are

We’re two of the UK’s most iconic brands that have come together to give our customers more choice and better value. Combining 46 million+ broadband, mobile, phone and home subscribers, and 18,700 employees. It’s good news for customers, communities and businesses all over the country.

Want to know more? Read our FAQs.

What happens next?

Nothing changes for O2 customers right now, and you don’t need to do a thing. But keep an eye out for more ways you’ll benefit from Virgin Media and O2 in the future.

We've also updated the O2 privacy policy and the Virgin Media privacy policy so you know how we'll use your information.

Read our FAQs

Will my O2 network service be disrupted?

Not at all. Your signal won’t be affected, you should still have the same network experience you normally have on O2. If you ever have any issues, use our network status checker.


Who should I contact if I have an O2 customer service query?

We'll continue to provide customer service for everyone on O2 business. You can find out how to contact us here or contact your account manager.


I have business services from both O2 and Virgin Media. Will my products and services be combined or my contract(s) change?

No – your O2 and Virgin Media business products and services will remain exactly as they are. You will continue to be billed separately and there will be no changes to your business contract(s).


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