O2 Train Travel lets you check timetables, find the fastest routes or the cheapest fares, and book tickets from any UK mainland rail company on the go, with no card or booking fees.
Plan, save and buy. All through your mobile.
How to plan and book a journey with O2 Train Travel
You need an Android, iPhone or BlackBerry to download the app – but you can be on any network. To use it, you’ll need a signal.
The O2 Train Travel app lets you check timetables, find the fastest routes, bag the cheapest fares, and book tickets from any UK mainland rail company – with no card or booking fees.
O2 Train Travel is available on:
You can get the app from:
To book tickets:
You'll find the eight-character booking reference for all tickets under My Tickets, and the app automatically stores the last ten journeys under Find Trains.
To book several journeys at the same time:
To use an m-ticket:
If you haven't received or collected your tickets yet, you can cancel them – but m-tickets can't be cancelled.
If you buy a paperless m-ticket, it'll go straight to your phone. You can collect normal tickets from any self-service ticket machine or the station ticket office. To collect your ticket you'll need:
If you have any special travel requirements, it's worth remembering:
If you've got a First or Standard Advance ticket:
If you've got an Anytime, Off-Peak or Super Off-Peak ticket and want to travel on a different day, it's best to cancel (for a full refund) and re-book.
You need to claim your refund within 28 days of your ticket's expiry date. Here's how:
Once your form reaches us:
If you're having problems with any aspect of O2 Train Travel, from booking and collecting tickets to claiming a refund, give us a call on: