Welcome, Virgin Mobile customers.

Enjoy fuss-free, perk-filled mobile plans when you move to O2.

You can do more when you’re with O2

We’ve streamlined our mobile offering and moved all Virgin Mobile services over to O2. Virgin Mobile plans are no longer available.

Check out great deals from O2 and stay connected to all the things that matter.

Your choice of phone and plan

Explore our wide range of phones from the hottest brands and choose a monthly plan to suit you.

SAVE £108

iPhone 14

iPhone 14. Way more wow.

Save up to £108 when you buy iPhone 14 on selected tariffs. Make it yours.

SAVE £600

Google Pixel 8 Pro

Google Pixel 8 Pro

Save up to £600 and enjoy powerful performance. £49.24* a month, £30 upfront. With 30GB data.

SAVE £600

Samsung S23 Ultra

Samsung S23 Ultra

Buy the Samsung S23 Ultra and save up to £600. Available with selected tariffs.

Perk-filled sim only plans

Save money and keep the phone you love with a great-value sim only plan.


30GB for £12.99* a month

Keep the phone you love. Sim only 30GB.


150GB for £18.99* a month

Get 150GB for £18.99* a month.


Unlimited Data for £27.99* a month

Sim only Unlimited Data tariff. £27.99* a month.


Reasons for choosing O2


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An award-winning network

Enjoy 99% 3G and 4G coverage on the award-winning network that powered Virgin Mobile – plus 5G in more than 800 places across the UK, connecting half the population.

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Free roaming across Europe

With any O2 plan, you can roam freely across Europe (up to 25GB), making up 47 countries in total – at no extra cost.

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Priority perks

Download the Priority app for access to rewards, unique experiences, daily treats, prize draws and more – as well as Priority Tickets for thousands of gigs and events across the UK.

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Our price fix guarantee

When you join O2, we'll fix your airtime price until April 2024, so you don't have to worry about price rises. And you'll always get the same great deals as new customers.

Rewards for your entire household

When your household’s with both Virgin Media and O2, you’ll get double the mobile data on every eligible O2 Pay Monthly plan in your home, a broadband speed boost to the next available level (if you aren’t already on the fastest speeds you can get in your area), and supercharged connectivity at home or on the move.

All on top of lightning-fast speeds and reliability, plus exclusive perks with Priority and Extras from O2.


When did Virgin Media and O2 join forces?

Virgin Media and O2 joined forces in June 2021, creating one of the nation’s largest telecoms providers – offering award-winning mobile services and lightning-fast, reliable broadband in one place.

What’s going to happen to any other Virgin Media services I have?

Don’t worry – Virgin Media services like broadband, TV and home phone aren’t changing at all. I’m still a Virgin Mobile customer.

When will I be moved over to O2?

We'll send you either letters or emails explaining everything 30 days before your move date, and you'll get reminder texts nearer the time. Then, we'll text you the day after we move you across, letting you know your first O2 bill's ready.

Once you've moved, you'll receive emails welcoming you to O2, so please keep an eye on your inbox.

I took out a new mobile plan from Virgin Mobile before 1 September 2023. What happens now?

Hold tight – we’ll send you all the info you’ll need soon.

This’ll include your move date and new O2 tariff, which’ll be the same or better than your Virgin Mobile tariff.

In most cases, you won’t need to do anything on the day of your move except keep your phone on.

All new sales and upgrades for Virgin Mobile will finish at 6.45pm on 31 August 2023. If you’d like to bring an existing number from another provider across to Virgin Mobile, you must do this before the end of 7 September. Our call centres are open from 8am–9pm.

If you haven’t given us your PAC/STAC info by then, you’ll need to wait until you’ve been moved to an O2 plan before you can port your number across.

I want to see my old Virgin Mobile bills. How can I do this?

The easiest way to see your last 12 months of bills is in your Online Mobile Account .

If you need more detailed info, or bills from longer ago, please call us on 0344 809 0202 – or 202 from your O2 mobile. 

I have a device with Virgin Mobile. Who should I contact if I have a fault under warranty or if it’s damaged, lost or stolen? 

Virgin Media offers a 12-month manufacturer’s warranty on Apple products, and a 24-month one on Android products.

You’ll find more info in the box you received when you bought your device.

Please follow that, or visit your manufacturer’s website if you don’t have it anymore.

If your device is damaged, lost or stolen, don’t worry – we’ll continue to support you as we always have. If you’ve been migrated to O2, call 0344 809 0202. If you’re abroad, it’s +44 7860 980 202. If you’re still on a Virgin Mobile plan, ring 0345 454 1111.

If you have insurance on your Virgin Mobile device, you find all the info you need – including our claims process – here.