curved-header-xxl-2000-100720.jpg

Welcome, Virgin Mobile customers.

Enjoy fuss-free, perk-filled mobile plans when you move to O2.

You can do more when you’re with O2

We’ve streamlined our mobile offering and moved all Virgin Mobile services over to O2. Virgin Mobile plans are no longer available.

Check out great deals from O2 and stay connected to all the things that matter.

Your choice of phone and plan

Explore our wide range of phones from the hottest brands and choose a monthly plan to suit you.

Claim Earphones

iPhone 15 Pro

Newphoria.

Buy iPhone 15 Pro and claim a pair of Beats Flex All-day Wireless Earphones for £1.

Claim Pixel Buds

Google Pixel 8 Pro

Google Pixel 8 – save up to £500

When you buy with selected plans. And claim Google Pixel Buds A-Series worth £109.99.

Claim a Watch6

Samsung S24

Samsung Galaxy S24 – save up to £360

When you buy with a 30GB plan or above. Plus claim a Samsung Galaxy Watch6.

Perk-filled SIM Only plans

Save money and keep the phone you love with a great-value sim only plan.

sim

SIM Only for £19.99* a month

150GB for £19.99* a month

sim

SIM Only £17.99* a month

12GB for £17.99 a month.

sim

Unlimited Data SIM Only

Get Unlimited data for £16.50† a month, for the first 6 months. Then £32.99† per month. Ends 5 June.

 

Reasons for choosing O2

 

Award icon

An award-winning network

Enjoy 99% 3G and 4G coverage on the award-winning network that powered Virgin Mobile – plus 5G in more than 800 places across the UK, connecting half the population.

Plane icon

Free roaming across Europe

With any O2 plan, you can roam freely across Europe (up to 25GB), making up 47 countries in total – at no extra cost.

Phone with a star icon

Priority perks


Download the Priority app for access to rewards, unique experiences, daily treats, prize draws and more – as well as Priority Tickets for thousands of gigs and events across the UK.

Rosette with pound sign icon

Our price fix guarantee

When you join O2, we'll fix your airtime price until April 2024, so you don't have to worry about price rises. And you'll always get the same great deals as new customers.

Rewards for your entire household

When your household’s with both Virgin Media and O2, you’ll get double the mobile data on every eligible O2 Pay Monthly plan in your home, a broadband speed boost to the next available level (if you aren’t already on the fastest speeds you can get in your area), and supercharged connectivity at home or on the move.

All on top of lightning-fast speeds and reliability, plus exclusive perks with Priority and Extras from O2.

FAQs

When did Virgin Media and O2 join forces?

Virgin Media and O2 joined forces in June 2021, creating one of the nation’s largest telecoms providers – offering award-winning mobile services and lightning-fast, reliable broadband in one place.


What’s going to happen to any other Virgin Media services I have?

Don’t worry – Virgin Media services like broadband, TV and home phone aren’t changing at all. 


I want to see my old Virgin Mobile bills. How can I do this?

The easiest way to see your last 12 months of bills is in your Online Mobile Account .

If you need more detailed info, or bills from longer ago, please call us on 0344 809 0202 – or 202 from your O2 mobile. 


I have a device with Virgin Mobile. Who should I contact if I have a fault under warranty or if it’s damaged, lost or stolen? 

Virgin Media offers a 12-month manufacturer’s warranty on Apple products, and a 24-month one on Android products.

You’ll find more info in the box you received when you bought your device.

Please follow that, or visit your manufacturer’s website if you don’t have it anymore.

If your device is damaged, lost or stolen, don’t worry – we’ll continue to support you as we always have. If you’ve been migrated to O2, call 0344 809 0202. If you’re abroad, it’s +44 7860 980 202. If you’re still on a Virgin Mobile plan, ring 0345 454 1111.

If you have insurance on your Virgin Mobile device, you find all the info you need – including our claims process – here.


*The monthly price of your Airtime Plan will increase each April from April 2025 by the Retail Price Index rate of inflation announced in February each year plus 3.9%. If RPI is negative, we'll only apply the 3.9%. See http://o2.co.uk/prices

**The digital prepaid Mastercard® is issued by GVS Prepaid Ltd, an Electronic Money Institution authorised in the UK by the Financial Conduct Authority with Firm Reference number 900230; pursuant to license by Mastercard International Incorporated. Mastercard® is a registered trademark of Mastercard®International Incorporated. See Terms & Conditions.