Personal | Business
O2 Logo White
Shop

Phones

PhonesUpgradesApple iPhoneiPhone 18 ProSamsung Galaxy phonesRefurbished phones

Tablets, laptops and dongles

TabletsApple iPadAndroid tabletsLaptopsDongles and mobile wifi

Sims and Tariffs

Pay Monthly SIMsPay As You Go SIMsTariffsInternationalTop-upEssential Plan

Accessories and more

Tech and accessoriesApple WatchSmartwatchesAirPodsComing soonGreat deals
Why O2

Flexibility

O2 Switch upO2 custom plansMultisaveO2 RecycleClick and collect

Perks

O2 ExtrasVoltPriority tickets and offersPerks at O2 venuesPay As You Go Rewards

Services

Manage your accountKeeping kids safe onlineIdeas and Inspiration

Connected

Coverage checkerNetwork coverage5G coverageO2 WiFiUsing your phone abroad

Live bigger with Volt

Discover extra benefits
O2 bubbles

See all the reasons to choose O2

Why join O2?
Help

Top queries

Track my orderSim cardTop-upPersonal hotspotCollection and delivery

Device help

How to use your deviceFaulty deviceDevice health checkLost or stolenCheck O2 community

Managing your account

My O2Your billPaymentsPremium chargesYour Data Hub

Other ways to get help

Help and supportStore locatorNetwork statusContact us
My O2SearchShop
  • Find a store
  • Check our network
  • Sign in to My O2
  • Track my order
  • Search

Popular in shop

  • iPhone 16 Pro Max
  • iPhone 16 Pro
  • iPhone 16
  • Apple Watch Series 10
  • Apple iPad A16
  • Samsung Galaxy S25 Ultra
  • Samsung Galaxy S25
  • Samsung Galaxy Z Flip6
  • Google Pixel 9 Pro XL
  • Google Pixel 9 Pro
  • SIM Only Deals
  • Virgin Media broadband deals

Help and Support

  • Help home
  • Contact us
  • My O2
  • Collection and delivery

Shop

  • Phones
  • Tablets
  • Pay Monthly SIM
  • Collection and delivery
  • Virgin Media O2 Joint Venture
  • Facebook
  • Youtube
  • X
  • Instagram
  • About O2
  • Better Connections Plan
  • Careers
  • News & PR
  • Sponsorship
  • Virgin Media and O2
  • Accessibility
  • Terms & Conditions
  • Privacy policy
  • Cookie policy
  • Modern Slavery Statement

©2026 Telefonica UK Limited

In relation to consumer credit, Telefónica UK Limited is authorised and regulated by the Financial Conduct Authority (Reference Number 718822)

  • O2
  • Find an O2 store

  • O2 Shop Carlisle

Head over to O2 Carlisle for a wide variety of mobile phone deals, including top brands like Samsung and Apple. We also offer SIM cards and other accessories. Benefit from Priority’s exclusive perks, such as rewards, experiences, and early access to gig tickets 48 hours before general release. Our knowledgeable staff is here to guide you through the latest technology and help set up your new device. Experience exceptional service at O2 Cardiff today.

Opening Times

Closed

Friday
9 Oct

9:00 AM - 5:30 PM

Saturday
10 Oct

9:00 AM - 5:30 PM

Sunday
11 Oct

11:00 AM - 4:00 PM

Monday
12 Oct

9:00 AM - 5:30 PM

Tuesday
13 Oct

9:00 AM - 5:30 PM

Wednesday
14 Oct

9:00 AM - 5:30 PM

Thursday
15 Oct

9:00 AM - 5:30 PM

Address

The Lanes 45 Scotch Street
Carlisle
Cumbria
CA3 8PT

Phone Number

+441228590860

Get Directions

Accessibility

  • Wheelchair friendly

  • Disability trained

  • Seating available

  • Hearing loop

Find out more about our accessibility services

FAQs

Yes. If you’re ready for something shiny and new or just want to check your options, the team at O2 Carlisle can help upgrade your plan and get you sorted on the spot. We can help with moving from Pay As You Go to a Pay Monthly contract, exploring different deals and helping you figure out how much data, texts and calls you'll use to get the best value plan. Quick, simple, and tailored to you.

Planning a visit? You’ll find lots of parking spaces just a 2-minute walk from our store at The Lanes Shopping Centre car park.

Our in-store team is here to help with anything from billing questions to plan changes. No jargon, no waiting on hold - just pop in and we’ll take care of it in person.

Want to make sure your new phone’s ready and waiting? Just use Click & Collect online to check stock at O2 Carlisle. Or, you can give the shop a quick call on 01228 590860 - we’ll be happy to confirm what’s available. Please note our Carlisle store is closed on Sundays.

Lost or damaged SIM? No stress. Come into the O2 Carlisle shop and we’ll get a replacement SIM sorted for you. Just bring some ID, like your passport or driving licence, and we’ll have you reconnected in no time. If you're swapping between Pay Monthly and a Pay As You Go SIM, let us know so we can get you set up correctly, as these SIM types are not interchangeable.

Yes - you can now ask about Virgin Media deals and bundles in-store. We’ll help you check what’s available at your postcode and see if you're eligible for Volt benefits when you’re with both Virgin Media and O2. It’s all about better value, more speed, and staying connected.

Nearby stores

O2 Shop Penrith

17.75 miles

Unit 2 15 Brewery Lane New Squares
Penrith
Cumbria
CA11 7FR

Opens in 2h 24m

Today

9:00 AM - 5:30 PM

Tomorrow

9:00 AM - 5:30 PM

O2 Shop Dumfries

29.31 miles

Unit 19 Loreburne Centre
Dumfries
Scotland
DG1 2BD

Opens in 2h 24m

Today

9:00 AM - 5:30 PM

Tomorrow

9:00 AM - 5:30 PM

O2 Shop Workington

29.94 miles

Unit 31a Washington Square Risman Place
Workington
Cumbria
CA14 3DU

Opens in 2h 24m

Today

9:00 AM - 5:30 PM

Tomorrow

9:00 AM - 5:30 PM

Search other stores

Carlisle - Phone Shop | O2 Store

Closed, open today from 9:00 AM - 5:30 PM

Services

  • Shop

  • Top up

  • Free wifi

  • Support and Assistance

  • Repairs

  • Click and Collect

  • Virgin Media

Rating

3.6

(161 reviews)

Leave a review