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  • O2
  • Find an O2 store

  • O2 Shop Basingstoke

Visit O2 Basingstoke to explore our wide range of mobile phone deals, including Samsung and Apple phones, SIM cards, and more. Take advantage of exclusive perks with Priority, such as rewards, experiences, and early access to gig tickets 48 hours before general release. Whether you need advice on the latest gadgets or help setting up your new device, we're here to help.

Opening Times

Open Now

closes in 51 min

Saturday
31 Oct

9:30 AM - 7:00 PM

Sunday
1 Nov

11:00 AM - 5:00 PM

Monday
2 Nov

9:30 AM - 7:00 PM

Tuesday
3 Nov

9:30 AM - 7:00 PM

Wednesday
4 Nov

9:30 AM - 7:00 PM

Thursday
5 Nov

9:30 AM - 7:00 PM

Friday
6 Nov

9:30 AM - 7:00 PM

Address

Unit 31 Main Mall Festival Place
Basingstoke
Hampshire
RG21 7BE

Phone Number

+441256476717

Get Directions

Accessibility

  • Wheelchair friendly

  • Disability trained

  • Seating available

  • Hearing loop

  • Designated quiet times

Find out more about our accessibility services

FAQs

From quick checks to full repairs, the team in Basingstoke will guide you through every step. If your phone needs to be sent off for a specialist repair, we’ll organise everything for you, explain how long it’s likely to take, and keep you updated until your device is safely back in your hands.

In store, you can find out about Virgin Media services such as broadband, TV and bundle deals. We’ll talk you through what’s available locally, help you compare packages, and point you in the right direction if you need ongoing support, which Virgin Media’s own team will look after.

Festival Place car park connects directly to the shopping centre, which means you can park up and head straight to O2 Basingstoke without hassle. It’s convenient for the store itself and for enjoying the wider range of shops and cafés.

If your current tariff no longer suits you, we’ll take the time to review your usage, walk you through the available options, and switch you over in store. Everything is handled quickly so you leave with your new plan already active.

The store has step-free access and plenty of space inside, making it straightforward for wheelchair users and families with prams. If you’d like extra help when you arrive, our team will be more than happy to lend a hand.

Whether it’s resetting a forgotten password, checking through your latest bill or learning how to make the most of the MyO2 app, our team can walk you through it in store and make sure you leave feeling confident about managing your account.

If your device supports eSIM, we’ll download and activate it with you in store. Before you go, we’ll run a quick check to confirm it’s working properly and show you how to manage the settings if you need to change them in the future.

Nearby stores

O2 Shop Reading

14.04 miles

20 Broad Street
Reading
RG1 2BH

Closed

Today

9:00 AM - 6:00 PM

Tomorrow

11:00 AM - 5:00 PM

O2 Shop Farnborough

14.37 miles

5 The Mead
Farnborough
Hampshire
GU14 7RT

Closed

Today

9:00 AM - 5:30 PM

Tomorrow

10:00 AM - 4:00 PM

O2 Shop Camberley

15.51 miles

1 The Square The Mall Main Square
Camberley
Surrey
GU15 3SL

Closed

Today

9:00 AM - 5:30 PM

Tomorrow

10:30 AM - 4:30 PM

Search other stores

Basingstoke - Phone Shop | O2 Store

Open now, closes in 51 min

Services

  • Shop

  • Top up

  • Free wifi

  • Support and Assistance

  • Repairs

  • Click and Collect

  • Virgin Media

Rating

3.8

(160 reviews)

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