Number of complaints opened |
32144 |
Number of complaints closed |
22808 |
Complaints closed within 8 weeks |
20403 |
Complaints closed within 3 days |
17709 |
Complaints closed within 3 days (%) |
77.64% |
Closed complaints upheld by O2 |
22529 |
Complaints closed within 8 weeks (%) |
89.45% |
Complaints upheld by O2 (%) |
98.77% |