We use cookies to help you get the best experience from our site and show you more relevant products. This page explains what each cookie does and why we use it.

If you want to disable these cookies, you can do this in your browser settings. But this might mean you can’t use some of our online services.

Cookie name What we use it for
AMCV_##AdobeOrg Adobe Analytics - Our web analytics software uses this cookie to track the time and date of your visit and give you a unique ID. It also records other data like the pages you visit on the website, your internet domain, your IP address and a hashed version of your mobile phone number if you sign into My O2. We then use this to connect other data sources with your web analytics data, for the purpose of analysis and targeting. The unique ID we generate might be passed to third parties to show you adverts based on what you've viewed or ordered on our website.
AMCVS_##AdobeOrg Adobe Analytics - Our web analytics software uses this cookie to track the time and date of your visit and give you a unique ID for the length of your session. It also records other data like the pages you visit on our website and your internet domain. The unique ID we generate might be passed to third parties to show you adverts based on what you've viewed or ordered on our website.
gpv_pn Adobe Analytics - Our web analytics software uses this cookie to track the pages you've previously visited on our site.
gpv_v13 Adobe Analytics - Our web analytics software uses this cookie to track the pages you've previously visited on our site.
s_cc Adobe Analytics - We use this cookie to find out if cookies are enabled in your browser.
s_gdslv_c18 Adobe Analytics - Our web analytics software uses this cookie to work out how many days it's been since you last visited our site.
s_gdslv_c18_s Adobe Analytics - Our web analytics software uses this cookie to store a summary of the days since you last visited our site.
s_ppv Adobe Analytics - Our web analytics software uses this cookie to track how much of the current web page you're seeing.
>s_ppvl Adobe Analytics - Our web analytics software uses this cookie to track how much of the landing web page you're seeing.
s_ptc Adobe Analytics - Our web analytics software uses this cookie to track how quickly our pages are loading.
s_sq Adobe Analytics - Our web analytics software uses this cookie to track information about the previous link you clicked on.
s_ttc_ev[various] Adobe Analytics - Our web analytics software uses this series of cookies to track how long it takes you to complete specific journeys on our site.
s_vi[various] Adobe Analytics - Our web analytics software uses this cookie to track your unique visitor ID and date stamp.
s_sessionCam Adobe Analytics - Our web analytics software uses this cookie to link data with our session replay tool.
_sdsat_USERID:MSISDN2
_sdsat_USERID_TH		 Adobe Analytics - Our web analytics software stores a customer ID in order to personalise content on subsequent visits.
sc.UserId
sc.Status
sc.ASP_NET_SESSIONID
sc.ASP_NET_SESSIONID
SessionCamTestCookie		 SessionCam - We use these cookies to track mouse clicks, mouse movements, page scrolling and interactions with forms. We store the data and use it for aggregated and statistical reporting. Then we use this information to improve our website.
aam_uuid
demdex		 Adobe Audience Manager - Our data management platform uses these cookies to assign a unique ID to you when you visit our site. We also use them to collect a hashed version of your mobile phone number if you sign into My O2. We then use this to connect other data sources with your web analytics data, for the purpose of analysis and targeting. The demdex cookie helps Audience Manager perform basic functions, like visitor identification, ID synchronisation, segmentation, modelling and reporting.
dextp
dpm		 Adobe Audience Manager - Our data management platform uses this cookie to record information around synchronisation of IDs.
mbox
mboxPC
mboxSession
at_check		 Adobe Target - Sometimes we run tests on our site to see which menus, links, content and banners work the best. We do this using something called A/B testing. This means that some people will see different content as a test, and some won't. This cookie is part of this test method. It's designed to offer you tailored content and relevant offers.
__cfduid
ecos.dt
edr_sc_tst		 eDigital survey - Our on-site survey tool uses these cookies to make sure you're not targeted every time you visit our site.
__evo_o2
__evo_o2_ip
__evo_o2_sid
sid
ser_ip
cd_user_id
user_ip
uid_1		 15gifts - Our product recommendations engine uses these cookies to track if you've used the tool before and to help store the responses you gave.

__utma
__utmb
__utmc
__utmt
__utmv
__utmz
_ga
_ga
_gat
_gid
_gid

 Google Analytics - Our web analytics tool uses these cookies to help identify unique users, new sessions and web traffic sources.
ki_r
ki_s
ki_t
ki_u		 Qualaroo - Our real-time feedback platform uses these cookies to help identify unique users, new sessions and web traffic sources.
LiSESSIONID
LithiumVisitor
VISITOR_BEACON		 Lithium Community - Our Community platform uses these cookies to identify unique users and new sessions.

BVBRANDID
BVBRANDSID
BVID
BVImplmain_site
BVSID
BVImplb2b

 Bazaarvoice ratings and reviews - These cookies help us gather and present product ratings and reviews.
BinkiesSessionId
BinkiesVisitorId		 Binkies 3D - Our 3D image rendering software uses these cookies to identify unique users and new sessions.
ssc Shop checkout functionality - We use this cookie to store your order ID if you're a returning customer, so that you can complete checkout.
latitude
longitude		 Priority website functionality - Our Priority website uses these cookies to display offers relevant to you, based on where you are.
o2CookieDialog Cookie banner functionality - This cookie helps us to know when to show you the cookie banner.
AUTH
logTrackingId
sc.Status		 Account management functionality - This cookie helps our account management service function to work.
ELQSTATUS Eloqua Business Marketing platform - We use this cookie to recognise unique visitors to our business pages and to track the pages you visit. This helps us show you things you'll find useful. This cookie doesn't contain any personal information about you.
ELOQUA Eloqua Business Marketing platform - If you click on a web link in a business email from us, or fill out one of our business web forms, we add the information to your contact record or create a new contact record if we don’t already have your details on our database. We associate this record with the Eloqua cookie.
_D9J
_kuid_
_pk_uid
_rxuuid
_tq_id.TV-81813627-1.a324
AA003
anj
ANONCHK
APID
ATN
B
bs_mop_u3s
c
everest_g_v2
everest_session_v2
flashtalkingad1
fr
guest_id
HRL8
i
IDE
IDSYNC
khaos
mako_uid
mt_mop
MUID
MUIDB
NID
ONPLFTRH
personalization_id
post_dcm
post_uuid
put_1512
put_2271
ra1_pd
ra1_pd_[various]
ra1_sgm
ra1_sgm_[various]
ra1_sid
ra1_uid
RA1balancer
rpb
rpx
sess
TapAd_DID
TapAd_TS
TapAd_TTD_SYNC
TDCPM
TDID
test_cookie
U
UID
UIDR
uuid
uuid2
uuidc
APISID
CONSENT
HSID
SAPISID
SID
SIDCC
SSID
c_user
datr
pl
sb
1P_JAR
DSID
DV
UULE
icu
wd
xs
LSID
GAPS
ACCOUNT_CHOOSER
ad-id
ad-privacy
_uetsid
_uetvid
_gcl_au
tcs.google_gid
tcs.google_cver
li_gc
lang
bscookie
AnalyticsSyncHistory
UserMatchHistory
bcookie
lidc
TAPID
OTZ
SEARCH_SAMESITE
SRM_B
VISITOR_INFO1_LIVE
YSC
OGPC
__Secure-3PSIDCC
__Secure-1PSID
__Secure-3PSID
__Secure-1PAPISID
__Secure-3PAPISID
EE
_gcl_dc
_gcl_aw
_fbp 		Digital advertising - We use these cookies to carry useful bits of information about the way you use our website and any O2 advertising you might have seen before you visited our site. Depending on which pages you visit on our site, we might use this information to better inform other O2 digital advertising.
imp_ld
imp_ld_nowinteractcontrol
imp_ld_nowinteracttest
imp_nk
imp_nk
imp_sb
imp_sb
imp_sk
imp_sk
imp_sl
imp_sl
imp_st
imp_st
imp_uk
imp_uk		 Now Interact - This contact channel optimisation tool uses these cookies to help identify unique users, new sessions and web traffic sources. It collects and analyses this anonymous behavioural data in order to recommend the most effective contact channel for website visitors.
fujswc optilead.co.uk
This cookie is used to store the current session id and allows us to detect if the visitor is still on the O2 website
fujswc_data optilead.co.uk
This cookie records data entered by the visitor in the signup process.
sat_domain Adobe InDesign Publishing platform - We sometimes embed digital versions of our interactive documents on our website using Adobe InDesign Online, these cookies are set when viewing these embeds. This cookie doesn't contain any personal information about you. How long the cookie lasts - session
s_fid Adobe InDesign Publishing platform - This cookie is used to track your unique visitor ID and date stamp if the standard s_vi cookie is unavailable due to third-party cookie restrictions. This cookie doesn't contain any personal information about you. How long this cookie lasts - 2 years
sc_pvCount
sc_timeTo
sc_prodvCount		 Adobe Analytics - Our web analytics software uses these cookies to understand the pages visited and time taken to arrive at the basket page.
kampyle_userid
kampyleSessionPageCounter
kampyleUserSession
kampyleUserSessionsCount mdLogger
cd_user_id		 Medallia - Our on-site survey tool uses these cookies to make sure you're not targeted every time you visit our site.
utag_main TealiumIQ - We use TealiumiQ to manage some of the technology we use on our websites such as analytical and performance tools, and marketing and advertising tags.
Tealium AudienceStream creates user profiles so we can improve the adverts we show you. The profiles are based on data collected from our websites and apps, combined with data from offline sources. Personal offline data are not used unless you have given consent separately.
amigo-id
amigo-session-id
amigo-store-id 		Amigo Integrated Recycle tool - To enable our integrated recycle tool to function including remembering the details of the recycled device.
k2c_BusinessChatOfferandSticky
k2c_ConsumerChatOfferandStickyMobile
k2c_history
k2c_O2_cids
k2c_ConsumerChatOfferandSticky		 Eckoh web chat - Our web chat platform uses these cookies to help identify unique users, new sessions and web traffic sources.
LPSID-
LPVID 		Liveperson web chat - Our web chat platform uses these cookies to help identify unique users and new sessions.
basket
customer 		Shop basket functionality - Our shop uses these cookies to help remember items that have been added to the basket.
BrowserId_sec Salesforce - Used to identify visitors on our Salesforce platform.
LFR_SESSION_STATE_20105 Liferay CMS - An identifier used to maintain user session variables within our Liferay CMS platform.
customer_category Platform redirection - This value is used to direct you to the correct platform.