O2 Cookie Policy
Explaining how, why and when we use cookies
Our Privacy Policy tells you how we use your information. Some of that information is collected from cookies and our Cookie Policy provides you with more information about:
What is a cookie?
O2 cookies and what they do
How to manage your O2 cookie settings.
1. So, what is a cookie?
Cookies are small text files and similar technologies (like single pixel gifs and web beacons) stored on your browser or hard drive that identify your computer, mobile phones or tablet whenever you visit a website. They are unique to your account or browser, so they help us distinguish you from other users to make your visits quicker, easier and more relevant. Some cookies are essential for the website, or app, to work. Others remember things about you to help us create content, advertise our products and services, and personalise our offers to you.
In our Cookie Policy, we use phrases like “1st party” or “3rd party” cookies, and “session” or “persistent” cookies.
1st party cookies are created when you visit an O2 website or app directly.
3rd party cookies are created by other websites like search engines, social media networks or affiliate partners showing our ads. Session and persistent cookies describe how long a cookie will last.
Session cookies are temporary and will be deleted when you close your browser.
Persistent cookies are saved within your browser until they expire, or when you clear your browsing data.
It’s important to note that not all data collected from cookies can identify you. If you initially accept the use of cookies but later change your settings, O2 and its third party can’t erase any data collected during the period of time you consented to the use of cookies – unless the information can be linked to you directly.
2. O2 cookies and what they do
Here are the type of cookies that are created when you visit our websites and apps. We’ve grouped them into four categories:
Essential cookies
Essential cookies are needed for the website to work properly, so they can’t be turned off. Essential cookies help make sure your information is secure when using our services while keeping our forms and shopping site easy to use. They include, for example, cookies that enable you to log into secure areas of our website or make use of billing services.Functional cookies
Functional cookies help test new versions of the O2 website. They also help us personalise things so they can show the most relevant offers and content to visitors of our website.Performance cookies
Performance cookies allow us to gather information so that we can improve the performance of our website, it also helps us give our users the best browsing experience possible. The cookies are used to highlight errors and identify opportunities to improve the experience.Advertising cookies
Advertising cookies collect information about your browsing habits to show you advertisements relevant to your interests, including remarketing on other websites, based on the products and services you've viewed.
We use advertising cookies to:Link to social networks who may use information about your visit to target advertising to you on other websites.
Provide advertising agencies and our trusted partners with information on your visit so that O2 can present adverts that you may be interested in, and prevent you receiving duplicate adverts.
| Cookie | What’s it used for? | On which O2 websites / apps is it used? | How long does it last? | 1st or 3rd party cookie |
|---|---|---|---|---|
| aws-waf-token | Amazon connect - our web chat platform uses these cookies to help identify unique users, new sessions and web traffic sources. | o2.co.uk - Sign in area, Business shop, My O2 web, Home page, Why O2, Help content and Shop priority.o2.co.uk - Priority website | Persistent - 14 days | 1st |
| amazon-connect-* | Amazon connect - our web chat platform uses these cookies to help identify unique users, new sessions and web traffic sources. | o2.co.uk - Shop, O2 Community, O2 Pay & Go Rewards and O2 Business Blog | Session | 3rd |
| awschat_jwtToken | Amazon connect - our web chat platform uses these cookies to help identify unique users, new sessions and web traffic sources. | o2.co.uk - Shop, O2 Community, O2 Pay & Go Rewards and O2 Business Blog | Persistent - 1 year | 1st |
| awschat_sessionId | Amazon connect - our web chat platform uses these cookies to help identify unique users, new sessions and web traffic sources. | o2.co.uk - Shop, O2 Community, O2 Pay & Go Rewards and O2 Business Blog | Persistent - 1 year | 1st |
| __evo_o2_session | 15 Gifts - our product recommendations engine uses these cookies to track if you've used the tool before and to help store the responses you gave. | o2.co.uk - Shop and O2 Business Blog | Session | 1st |
| uid_1 | 15 Gifts - our product recommendations engine uses these cookies to track if you've used the tool before and to help store the responses you gave. | o2.co.uk - Home page, Why O2, Help content and Shop | Persistent - 27 days | 1st |
| user_ip | 15 Gifts - our product recommendations engine uses these cookies to track if you've used the tool before and to help store the responses you gave. | o2.co.uk - Home page, Why O2, Help content and Shop | Session | 1st |
| logTrackingId | Accounts - this cookie helps our account management service function to work. | o2.co.uk - Sign in area, Home page, Why O2, Help content and Shop, My O2 web | Session | 1st |
| amigo-id | Amigo integrated recycle tool - to enable our integrated recycle tool to function including remembering the details of the recycled device. | o2.co.uk - Home page, Why O2, Help content, Shop, O2 Open, O2 Community, O2 Pay & Go Rewards and O2 Business Blog | Persistent - 365 days | 1st |
| amigo-session-id | Amigo integrated recycle tool - to enable our integrated recycle tool to function including remembering the details of the recycled device. | o2.co.uk - Home page, Why O2, Help content, Shop, O2 Open, O2 Community and O2 Business Blog | Session | 1st |
| amigo-store-id | Amigo integrated recycle tool - to enable our integrated recycle tool to function including remembering the details of the recycled device. | o2.co.uk - Home page, Why O2, Help content and Shop | Persistent - 365 days | 1st |
| apex__previousPage | Business shop capability - this cookie is used to capture the previous page details to help page redirection on the Business Shop. | o2.co.uk - Home page, Why O2, Help content and Shop | Session | 1st |
| LFR_SESSION_STATE_20105 | Content Management Platform capability - this cookie stores an identifier used to maintain user session variables within our Liferay Content Management System. | o2.co.uk - Home page, Why O2, Help content and Shop | Session | 1st |
| CONSENTMGR | Cookie banner capability - this cookie helps us to know when to show you the cookie banner. | o2.co.uk - Sign in area, Business shop, My O2 web, Home page, Why O2, Help content and Shop priority.o2.co.uk - Priority website | Persistent - 365 days | 1st |
| adobeujs-optin | Cookie banner capability - this cookie helps us to respect your cookie preferences. | o2.co.uk - Sign in area, Business shop, My O2 web, Home page, Why O2, Help content and Shop priority.o2.co.uk - Priority website | Persistent - 365 days | 1st |
| COOKIE_SUPPORT | Cookie banner capability - this cookie helps us to know when to show you the cookie banner. | o2.co.uk - Pay As You Go Rewards and O2 Pay & Go Rewards | Session | 1st |
| CookieConsentPolicy | Cookie banner capability - this cookie helps us to know when to show you the cookie banner. | o2.co.uk - Business shop, Home page, Why O2, Help content and Shop | Persistent - 364 days | 3rd |
| LSKey-c$CookieConsentPolicy | Cookie banner capability - this cookie helps us to know when to show you the cookie banner. | o2.co.uk - Business shop, Home page, Why O2, Help content and Shop | Persistent - 365 days | 3rd |
| o2CookieDialog | Cookie banner capability - this cookie helps us to know when to show you the cookie banner. | o2.co.uk - Home page, Why O2, Help content, Shop and O2 Star Trader priority.o2.co.uk - Priority website | Persistent - 1095 days | 1st |
| o2CookieDialogBusiness | Cookie banner capability - this cookie helps us to know when to show you the cookie banner. | o2.co.uk - Business shop, Home page, Why O2, Help content and Shop | Session | 1st |
| username | Cookie banner capability - this cookie helps us to know when to show you the cookie banner. | o2.co.uk - Business shop, Home page, Why O2, Help content and Shop | Persistent - 364 days | 1st |
| DAPROPS | Device help - this cookie is used to detect a visitor's device in order to provide accurate device help content. | o2.co.uk - Home page, Why O2, Help content and Shop | Persistent - 1 day | 1st |
| k2c_BusinessChatOfferandSticky | Eckoh webchat - our web chat platform uses these cookies to help identify unique users, new sessions and web traffic sources. | o2.co.uk - Business shop, Home page, Why O2, Help content and Shop | Persistent - 1 day | 1st |
| k2c_ConsumerChatOfferandSticky | Eckoh webchat - our web chat platform uses these cookies to help identify unique users, new sessions and web traffic sources. | o2.co.uk - Home page, Why O2, Help content and Shop | Persistent - 1 day | 1st |
| k2c_ConsumerChatOfferandStickyMobile | Eckoh webchat - our web chat platform uses these cookies to help identify unique users, new sessions and web traffic sources. | o2.co.uk - Home page, Why O2, Help content and Shop | Persistent - 1 day | 1st |
| k2c_history | Eckoh webchat - our web chat platform uses these cookies to help identify unique users, new sessions and web traffic sources. | o2.co.uk - Business shop, Home page, Why O2, Help content, Shop and O2 Business Blog | Session | 1st |
| k2c_O2_cids | Eckoh webchat - our web chat platform uses these cookies to help identify unique users, new sessions and web traffic sources. | o2.co.uk - Business shop, Home page, Why O2, Help content and Shop | Persistent - 1 day | 1st |
| JSESSIONID | eGain webchat - our web chat platform uses these cookies to help identify unique users, new sessions and web traffic sources. | o2.co.uk - Home page, Why O2, Help content, Shop, Bill Analyser and O2 Pay & Go Rewards | Session | 1st |
| io_token_* | Iovation Fraud protection - this cookie helps our fraud prevention software identify unique visitors. | o2.co.uk - Home page, Why O2, Help content and Shop | Persistent - 365 days | 1st |
| LiSESSIONID | Lithium Community - our Community platform uses these cookies to identify unique users and new sessions. | o2.co.uk - Home page, Why O2, Help content, Shop and O2 Community | Session | 1st |
| LithiumVisitor | Lithium Community - our Community platform uses these cookies to identify unique users and new sessions. | o2.co.uk - Home page, Why O2, Help content, Shop and O2 Community | Persistent - 370 days | 1st |
| LPSID-1814750 | Liveperson - our chat platform uses this local storage to help identify sessions and to allow support to be provided. | o2.co.uk - Home page, Why O2, Help content, Shop and O2 Business Blog | Session | 1st |
| LPVID | Liveperson - our chat platform uses this local storage to help identify sessions and to allow support to be provided. | o2.co.uk - Home page, Why O2, Help content, Shop, O2 Community, O2 Pay & Go Rewards and O2 Business Blog | Persistent - 365 days | 1st |
| LPSessionID | Liveperson - our chat platform uses these cookies to help identify users, sessions and to allow support to be provided. | o2.co.uk - Home page, Why O2, Help content and Shop | Session | 3rd |
| LPVisitorID | Liveperson - our chat platform uses these cookies to help identify users, sessions and to allow support to be provided. | o2.co.uk - Home page, Why O2, Help content and Shop | Persistent until deleted | 3rd |
| lpLastVisit- | Liveperson - our chat platform uses these cookies to help identify users, sessions and to allow support to be provided. | o2.co.uk - Home page, Why O2, Help content and Shop | Persistent until deleted | 1st |
| lpTabId | Liveperson - our chat platform uses these cookies to help identify users, sessions and to allow support to be provided. | o2.co.uk - Home page, Why O2, Help content and Shop | Session | 1st |
| lpPmCalleeDfs | Liveperson - our chat platform uses these cookies to help identify users, sessions and to allow support to be provided. | o2.co.uk - Home page, Why O2, Help content and Shop | Session | 1st |
| LPCID-SiteId | Liveperson - our chat platform uses these cookies to help identify users, sessions and to allow support to be provided. | o2.co.uk - Home page, Why O2, Help content and Shop | Persistent until deleted | 1st |
| LPCKEY-SiteId | Liveperson - our chat platform uses these cookies to help identify users, sessions and to allow support to be provided. | o2.co.uk - Home page, Why O2, Help content and Shop | Persistent until deleted | 1st |
| LivePersonID | Liveperson - our chat platform uses these cookies to help identify users, sessions and to allow support to be provided. | o2.co.uk - Home page, Why O2, Help content and Shop | Persistent until deleted | 3rd |
| Storage_expiration-SiteId | Liveperson - our chat platform uses this local storage to help identify sessions and to allow support to be provided. | o2.co.uk - Home page, Why O2, Help content and Shop | Persistent - 1 day | 3rd |
| lpStrMap | Liveperson - our chat platform uses this local storage to help identify sessions and to allow support to be provided. | o2.co.uk - Home page, Why O2, Help content and Shop | Persistent - 1 day | 3rd |
| UIConf | Liveperson - our chat platform uses this local storage to help identify sessions and to allow support to be provided. | o2.co.uk - Home page, Why O2, Help content and Shop | Persistent - 1 day | 3rd |
| lpMessaging- | Liveperson - our chat platform uses this local storage to help identify sessions and to allow support to be provided. | o2.co.uk - Home page, Why O2, Help content and Shop | Persistent - 1 day | 3rd |
| lpuw | Liveperson - our chat platform uses this local storage to help identify sessions and to allow support to be provided. | o2.co.uk - Home page, Why O2, Help content and Shop | Persistent - 1 day | 3rd |
| LPSID-1814750 | Liveperson - our chat platform uses this local storage to help identify sessions and to allow support to be provided. | o2.co.uk - Home page, Why O2, Help content and Shop | Persistent - 365 days | 1st |
| LPVID | Liveperson - our chat platform uses this local storage to help identify sessions and to allow support to be provided. | o2.co.uk - Home page, Why O2, Help content and Shop | Persistent - 365 days | 1st |
| BIGipServerCalifornium-and-Terbium-80 | Load balancing - this cookie used for load balancing to ensure a good service. | o2.co.uk - Mobile Broadband Top Up | Session | 1st |
| MSISDN | My O2 - this cookie helps My O2 remember which phone number is being managed within an account. | o2.co.uk - My O2 web | Session | 1st |
| burgerSeen | Navigation capability - this cookie helps to prevent a message about how to use the navigation more than once. | o2.co.uk - Sign in area, Business shop, My O2 web, Home page, Why O2, Help content, Shop and O2 Open | Persistent - 1000 days | 1st |
| ASP.NET_SessionId | Now Interact - this contact channel optimisation tool uses these cookies to help identify unique users, new sessions and web traffic sources. It collects and analyses this anonymous behavioural data in order to recommend the most effective contact channel for website visitors. | o2.co.uk - Home page, Why O2, Help content, Shop and O2 Open | Session | 1st |
| imp_sb | Now Interact - this contact channel optimisation tool uses these cookies to help identify unique users, new sessions and web traffic sources. It collects and analyses this anonymous behavioural data in order to recommend the most effective contact channel for website visitors. | o2.co.uk - Business shop, Home page, Why O2, Help content, Shop and O2 Business Blog | Persistent - 2 Hours | 1st |
| imp_sk | Now Interact - this contact channel optimisation tool uses these cookies to help identify unique users, new sessions and web traffic sources. It collects and analyses this anonymous behavioural data in order to recommend the most effective contact channel for website visitors. | o2.co.uk - Business shop, Home page, Why O2, Help content, Shop and O2 Business Blog | Session | 1st |
| imp_sl | Now Interact - this contact channel optimisation tool uses these cookies to help identify unique users, new sessions and web traffic sources. It collects and analyses this anonymous behavioural data in order to recommend the most effective contact channel for website visitors. | o2.co.uk - Business shop, Home page, Why O2, Help content, Shop and O2 Business Blog | Session | 1st |
| imp_st | Now Interact - this contact channel optimisation tool uses these cookies to help identify unique users, new sessions and web traffic sources. It collects and analyses this anonymous behavioural data in order to recommend the most effective contact channel for website visitors. | o2.co.uk - Business shop, Home page, Why O2, Help content, Shop and O2 Business Blog | Session | 1st |
| imp_uk | Now Interact - this contact channel optimisation tool uses these cookies to help identify unique users, new sessions and web traffic sources. It collects and analyses this anonymous behavioural data in order to recommend the most effective contact channel for website visitors. | o2.co.uk - Business shop, Home page, Why O2, Help content, Shop, O2 Open, O2 Community, O2 Pay & Go Rewards and O2 Business Blog | Persistent - 365 days | 1st |
| customer_category | Platform redirection - this value is used to direct you to the correct platform. | o2.co.uk - Home page, Why O2, Help content, Shop and O2 Open | Session | 1st |
| RequestVerificationToken_Lw | Platform security - this cookie is used to help prevent external attacks on O2 systems. | o2.co.uk - Mobile Broadband Top Up | Session | 1st |
| AWSELB | Platform security - this cookie is used to help prevent external attacks on O2 systems. | o2.co.uk - Home page, Why O2, Help content and Shop | Session | 1st |
| AWSELBCORS | Platform security - this cookie is used to help prevent external attacks on O2 systems. | o2.co.uk - Home page, Why O2, Help content and Shop | Session | 1st |
| BrowserId | Platform security - this cookie is used for security protection within the Business shop. | o2.co.uk - Business shop, Home page, Why O2, Help content and Shop | Persistent - 365 days | 3rd |
| BrowserId_sec | Platform security - this cookie is used for security protections and to identify visitors on our Salesforce platform. | o2.co.uk - Business shop, Home page, Why O2, Help content and Shop | Persistent - 365 days | 1st |
| incap_ses_* | Platform security - our site uses these cookies to identity unique visitors, sessions and ensure requests by a client are sent to the same origin server. | o2.co.uk - Business shop, Home page, Why O2, Help content, Shop and O2 Business Blog | Session | 1st |
| nlbi_* | Platform security - our site uses these cookies to identity unique visitors, sessions and ensure requests by a client are sent to the same origin server. | o2.co.uk - Business shop, Home page, Why O2, Help content, Shop and O2 Business Blog | Session | 1st |
| visid_incap_* | Platform security - our site uses these cookies to identity unique visitors, sessions and ensure requests by a client are sent to the same origin server. | o2.co.uk - Business shop, Home page, Why O2, Help content, Shop, O2 Community, O2 Pay & Go Rewards and O2 Business Blog | Persistent - 364 days | 1st |
| authenticated | Priority capability - once you have logged in, this cookie is allow you to redeem our Priority rewards. | o2.co.uk - Home page, Why O2, Help content and Shop priority.o2.co.uk - Priority website | Session | 1st |
| basket | Shop capability - our shop uses these cookies to help remember items that have been added to the basket. | o2.co.uk - Home page, Why O2, Help content and Shop | Persistent - 29 days | 1st |
| cfaFavourites | Shop capability - this cookie helps the shop remember tariffs previously selected. | o2.co.uk - Home page, Why O2, Help content and Shop | Persistent - 30 days | 1st |
| customer | Shop capability - our shop uses these cookies to help remember items that have been added to the basket. | o2.co.uk - Home page, Why O2, Help content and Shop | Persistent - 29 days | 1st |
| ssc | Shop capability - we use this cookie to store your order ID if you're a returning customer, so that you can complete checkout. | o2.co.uk - Shop | Persistent - 29 days | 1st |
| sscNewCustomer | Shop capability - this cookie helps in the order fulfilment process. | o2.co.uk - Shop | 1st | |
| _eID | Sign in capability - this cookie is used to help users log in and remember account information about them when they are logged in. | o2.co.uk - Sign in area, Home page, Why O2, Help content, Shop and O2 Open | Session | 1st |
| anonP3 | Sign in capability - this cookie is used to help users log in and remember account information about them when they are logged in. | o2.co.uk - Sign in area, Home page, Why O2, Help content, Shop and O2 Open | Session | 1st |
| AUTH | Sign in capability - this cookie is used to help users log in and remember account information about them when they are logged in. | o2.co.uk - Sign in area, My O2 web, Home page, Why O2, Help content, Shop, O2 Open, O2 Community and O2 Business Blog | Session | 1st |
| checkO2AT | Sign in capability - this cookie is used to help users log in and remember account information about them when they are logged in. | o2.co.uk - Sign in area, Home page, Why O2, Help content, Shop and O2 Open | Session | 1st |
| DA_TOKEN | Sign in capability - this cookie is used to help users log in and remember account information about them when they are logged in. | o2.co.uk - Sign in area, Home page, Why O2, Help content and Shop | Session | 1st |
| error_id | Sign in capability - this cookie is used to help users log in and remember account information about them when they are logged in. | o2.co.uk - Sign in area, Home page, Why O2, Help content and Shop | Session | 1st |
| mAT | Sign in capability - this cookie is used to help users log in and remember account information about them when they are logged in. | o2.co.uk - Sign in area, Home page, Why O2, Help content, Shop and O2 Open | Session | 1st |
| mID | Sign in capability - this cookie is used to help users log in and remember account information about them when they are logged in. | o2.co.uk - Sign in area, Home page, Why O2, Help content, Shop and O2 Open | Session | 1st |
| O2AT | Sign in capability - this cookie is used to help users log in and remember account information about them when they are logged in. | o2.co.uk - Sign in area, Home page, Why O2, Help content, Shop and O2 Open | Session | 1st |
| otac_auth_code | Sign in capability - this cookie is used to help users log in and remember account information about them when they are logged in. | o2.co.uk - Sign in area, Home page, Why O2, Help content and Shop | Session | 1st |
| rAT | Sign in capability - this cookie is used to help users log in and remember account information about them when they are logged in. | o2.co.uk - Sign in area, Home page, Why O2, Help content, Shop and O2 Open | Session | 1st |
| rID | Sign in capability - this cookie is used to help users log in and remember account information about them when they are logged in. | o2.co.uk - Sign in area, Home page, Why O2, Help content and Shop | Session | 1st |
| utag_main | Tealium IQ - we use TealiumiQ to manage some of the technology we use on our websites such as analytical and performance tools, and marketing and advertising tags. | o2.co.uk - Sign in area, Business shop, My O2 web, Home page, Why O2, Help content and Shop priority.o2.co.uk - Priority website | Persistent - 365 days | 1st |
| jsConfig-205be14d0efc46b9b8b4c7d6aa61dbf3 | Trustev - this cookie is used to help feed information into the credit check decision making process. | o2.co.uk - Home page, Why O2, Help content and Shop | Session | 1st |
| tsid-205be14d0efc46b9b8b4c7d6aa61dbf3 | Trustev - this cookie is used to help feed information into the credit check decision making process. | o2.co.uk - Home page, Why O2, Help content and Shop | Session | 1st |
| auth_sync_data | Platform session identification - our Shop and My O2 platforms uses this cookie to identify new sessions. | o2.co.uk - Shop and My O2 | Session | 1st |
| CSRF_TOKEN | Platform security - this is cookie is used for security protection within the Shop platform. | o2.co.uk - Shop | Session | 1st |
| NC-ECOMMERCE-EC_GUID | Shop capability - our shop uses these cookies to help remember your basket. | o2.co.uk - Shop | Persistent - 10 days | 1st |
| JSESSIONID_eCommerce | Platform session identification - our Shop platform uses this cookie to identify sessions. | o2.co.uk - Shop | Session | 1st |
| NC-ECOMMERCE-CSRF_TOKEN | Platform security - this is cookie is used for security protection within the Shop platform. | o2.co.uk - Shop | Session | 1st |
| NC-ECOMMERCE-NC_SESSION_ID | Platform session identification - our Shop platform uses this cookie to identify sessions. | o2.co.uk - Shop | Session | 1st |
| O2SignInTooltipCookie | Platform sign in functionality - our Shop platform uses this cookie to assist users to sign in. | o2.co.uk - Shop | Session | 1st |
| NC-ECARE-CSRF_TOKEN | Platform security - this is cookie is used for security protection within the My O2 platform. | o2.co.uk - My O2 | Session | 1st |
| NC-ECARE-NC_SESSION_ID | Platform session identification - our My O2 platform uses this cookie to identify sessions. | o2.co.uk - My O2 | Session | 1st |
| JSESSIONID_eCare | Platform session identification - our My O2 platform uses this cookie to identify sessions. | o2.co.uk - My O2 | Session | 1st |
| trustev_session_id | Trustev - this cookie is used to help feed information into the credit check decision making process. | o2.co.uk - Shop | Session | 1st |
| JSESSIONID | Bill Analyser - our Bill Analyser platform uses these cookies to help identify new sessions. | o2.co.uk - My O2 Business | Session | 1st |
| BNI_barracuda | Bill Analyser - our Bill Analyser platform uses these cookies for load balancing to ensure a good service. | My O2 Business | Session | 1st |
| _cf_bm | Yext - Used for security purposes to protect the platform from attack. | o2.co.uk - Search results pages for Personal and Business | Expires after 30 minutes of continuous inactivity | 1st |
| test_cookie | Site functionality - This cookie determines whether the browser accepts cookies. | o2.co.uk - Business Blog | Session | 1st |
| BNI_barracuda | Load balancing - this cookie used for load balancing to ensure a good service. | o2.co.uk - Bill Analyser | Session | 1st |
| PHPSESSID | Platform session identification - our Shop platform uses this cookie to identify sessions. | o2.co.uk - O2 Star Trader | Session | 1st |
| spcsrf | Platform security - this cookie is used to help prevent external attacks on O2 systems. | o2.co.uk - O2 Recycle | Persistent - 1 day | 1st |
| SPSE | Platform security - this cookie is used to help prevent external attacks on O2 systems. | o2.co.uk - O2 Recycle | Session | 1st |
| USGFGLRE | Platform session maintenance - this cookie is used to help our platform maintain the session. | o2.co.uk - My O2 web and Shop. | Session | 1st |
| JSESSIONID_econt | Platform session maintenance - this cookie is used to help our platform maintain the session. | o2.co.uk - My O2 web and Shop. | Session | 1st |
| econtent_prod_AppGW_Affinity | Platform session maintenance - this cookie is used to help our platform maintain the session. | o2.co.uk - My O2 web and Shop. | Session | 1st |
| econtent_prod_AppGW_AffinityCORS | Platform session maintenance - this cookie is used to help our platform maintain the session. | o2.co.uk - My O2 web and Shop. | Session | 1st |
| ecomm_prod_AppGW_Affinity | Platform session maintenance - this cookie is used to help our platform maintain the session. | o2.co.uk - My O2 web and Shop. | Session | 1st |
| ecomm_prod_AppGW_AffinityCORS | Platform session maintenance - this cookie is used to help our platform maintain the session. | o2.co.uk - My O2 web and Shop. | Session | 1st |
| JSESSIONID_ecomm | Platform session maintenance - this cookie is used to help our platform maintain the session. | o2.co.uk - My O2 web and Shop. | Session | 1st |
| LFR_SESSION_STATE_* | Platform session maintenance - this cookie is used to help our platform maintain the session. | o2.co.uk - My O2 web and Shop. | Session | 1st |
| ecare_prod_AGW_Affinity | Platform session maintenance - this cookie is used to help our platform maintain the session. | o2.co.uk - My O2 web and Shop. | Session | 1st |
| ecare_prod_AGW_AffinityCORS | Platform session maintenance - this cookie is used to help our platform maintain the session. | o2.co.uk - My O2 web and Shop. | Session | 1st |
| signedin | Signed In flag - cookie to determine if the user has signedin or not on the checkout delivery page. | o2.co.uk - My O2 web and Shop. | Persistent - 365 days | 1st |
| tt_selected_stack | Platform redirection - this value is used to direct you to the correct platform. | o2.co.uk - Sign in area, Business shop, My O2 web, Home page, Why O2, Help content, Shop. | Persistent - 30 days | 1st |
| optimizelyEndUserID | Optimizely - This cookie enables us to fix experiences or redirect to different parts of the website in case there are times where parts of our website are unavailable or if we are migrating to new platforms on the site. We use Optimizely, which we also use for website testing and personalisation (see Functional Cookies), but don’t worry, unless you give us consent to place Functional Cookies too, the website testing and personalisation activities will be disabled. | o2.co.uk- Sign in area, Business shop, My O2 web, Home page, Why O2, Help content, Shop, O2 Open, O2 Community, O2 Pay & Go Rewards and O2 Business Blog | Persistent - 180 days | 1st |
| optimizelyRedirectData | Optimizely - This cookie enables us to fix experiences or redirect to different parts of the website in case there are times where parts of our website are unavailable or if we are migrating to new platforms on the site. We use Optimizely, which we also use for website testing and personalisation (see Functional Cookies), but don’t worry, unless you give us consent to place Functional Cookies too, the website testing and personalisation activities will be disabled. | o2.co.uk - Sign in area, Business shop, My O2 web, Home page, Why O2, Help content, Shop, O2 Open, O2 Community, O2 Pay & Go Rewards and O2 Business Blog | Session | 1st |
| optimizelyDomainTestCookie | Optimizely - This cookie enables us to fix experiences or redirect to different parts of the website in case there are times where parts of our website are unavailable or if we are migrating to new platforms on the site. We use Optimizely, which we also use for website testing and personalisation (see Functional Cookies), but don’t worry, unless you give us consent to place Functional Cookies too, the website testing and personalisation activities will be disabled. | o2.co.uk - Sign in area, Business shop, My O2 web, Home page, Why O2, Help content, Shop, O2 Open, O2 Community, O2 Pay & Go Rewards and O2 Business Blog | Persistent - 180 days | 1st |
| optimizelyOptOut | Optimizely - This cookie enables us to fix experiences or redirect to different parts of the website in case there are times where parts of our website are unavailable or if we are migrating to new platforms on the site. We use Optimizely, which we also use for website testing and personalisation (see Functional Cookies), but don’t worry, unless you give us consent to place Functional Cookies too, the website testing and personalisation activities will be disabled. | o2.co.uk - Sign in area, Business shop, My O2 web, Home page, Why O2, Help content, Shop, O2 Open, O2 Community, O2 Pay & Go Rewards and O2 Business Blog | Persistent - 10 years | 1st |
| dtSa | Dynatrace - cookie to manage availability and performance of software applications and the impact on user experience; it saves action names across pages so that performance can be monitored across pages. | o2.co.uk | Session | 1st |
| dtLatC | Dynatrace - cookie to manage availability and performance of software applications and the impact on user experience by identifying proper endpoints for beacon transmission; includes session ID for correlation. | o2.co.uk | Session | 1st |
| dtPC | Dynatrace - cookie to manage availability and performance of software applications and the impact on user experience by identifying proper endpoints for beacon transmission; includes session ID for correlation. | o2.co.uk | Session | 1st |
| dtCookie | Dynatrace - cookie, used to manage availability and performance of software applications and the impact on user experience by tracking a visit across multiple requests. | o2.co.uk | Session | 1st |
| rxVisitor | Dynatrace - cookie to manage availability and performance of software applications and the impact on user experience; it stores an anonymous ID, allowing the user to correlate sessions across the service. | o2.co.uk | Session | 1st |
| rxvt | Dynatrace - cookie to manage availability and performance of software applications and the impact on user experience; it stores two timestamps to determine session length and the end of a session and to manage timeouts. | o2.co.uk | Session | 1st |
| lux_uid | SpeedCurve - We use a cookie to group the pages a user visitor together as a session. | o2.co.uk | 30 minutes | 1st |
| intercom-device-id-a1ors0ak | SpeedCurve - Anonymous device identifier cookie | speedcurve.com | 9 months | 3rd |
| intercom-id-a1ors0ak | SpeedCurve - Anonymous visitor identifier cookie | speedcurve.com | 9 months | 3rd |
| intercom-session-a1ors0ak | SpeedCurve - Anonymous session identifier cookie | speedcurve.com | 9 months | 3rd |
| sid | 15gifts - Identifying a unique 15gifts users, ensuring we capture any previous engagement, including recommendation | .o2.15gifts.com | Session | 3rd |
| __evo_o2* | 15gifts - Identifying a unique 15gifts users, ensuring we capture any previous engagement, including recommendation | o2.co.uk | 30 Days | 1st |
| previous_pn | Custom cookie to store previous page name | o2.co.uk | Session | 1st |
| awschat_config | Amazon connect - our web chat platform uses this cookie to set configuration | o2.co.uk | Session | 1st |
| awschat_contactID | Amazon connect - our web chat platform uses this cookie to set configuration | o2.co.uk | Session | 1st |
| awschat_state | Amazon connect - our web chat platform uses this cookie to set configuration | o2.co.uk | Session | 1st |
| QueueITReferer | Used to store document referrer when redirected by our Queueit system | o2.co.uk | 1 minute | 1st |
| QueueITAccepted | Used to store Queue data for customer | o2.co.uk | 1 Day | 1st |
| _glassboxSplit* | Used to determine user split | o2.co.uk | Session | 1st |
| consentGroup | Cookie banner capability - this cookie helps us to know when to show you the cookie banner. | o2.co.uk - Sign in area, Business shop, My O2 web, Home page, Why O2, Help content and Shop priority.o2.co.uk - Priority website | Persistent - 1 year | 1st |
| NC_UVISITOR_ID | Platform session identification - our Shop platform uses this cookie to identify sessions. | o2.co.uk - Shop o2.co.uk - My O2 | Persistent | 1st |
| Cookie | What’s it used for? | On which O2 websites / apps is it used? | How long does it last? | First or Third Party Cookie |
|---|---|---|---|---|
| _sdsat_USERID:MSISDN2 | Adobe Identity - a customer ID is stored in order to personalise content on subsequent visits. | o2.co.uk - My O2 web, Home page, Why O2, Help content, Shop and O2 Open | Persistent - 365 days | 1st |
| _sdsat_USERID_TH | Adobe Identity - a customer ID is stored in order to personalise content on subsequent visits. | o2.co.uk - My O2 web, Home page, Why O2, Help content, Shop and O2 Open | Persistent - 365 days | 1st |
| at_check | Adobe Target - sometimes we run tests on our site to see which menus, links, content and banners work the best. We do this using something called A/B testing. This means that some people will see different content as a test, and some won't. This cookie is part of this test method. It's designed to offer you tailored content and relevant offers. | o2.co.uk - Home page, Why O2, Help content, Shop and O2 Business Blog | Session | 1st |
| check | Adobe Target - sometimes we run tests on our site to see which menus, links, content and banners work the best. We do this using something called A/B testing. This means that some people will see different content as a test, and some won't. This cookie is part of this test method. It's designed to offer you tailored content and relevant offers. | o2.co.uk - Sign in area, Business shop, My O2 web, Home page, Why O2, Help content, Shop, O2 Open, O2 Community and O2 Business Blog | Session | 1st |
| mbox | Adobe Target - sometimes we run tests on our site to see which menus, links, content and banners work the best. We do this using something called A/B testing. This means that some people will see different content as a test, and some won't. This cookie is part of this test method. It's designed to offer you tailored content and relevant offers. | o2.co.uk - Sign in area, Business shop, My O2 web, Home page, Why O2, Help content, Shop, O2 Open, O2 Community, O2 Pay & Go Rewards and O2 Business Blog | Persistent - 731 days | 1st |
| swrveId | Swerve - sometimes we run tests on our site to see which menus, links, content and banners work the best. We do this using something called A/B testing. This means that some people will see different content as a test, and some won't. This cookie is part of this test method. It's designed to offer you tailored content and relevant offers. | |||
| priority.o2.co.uk - Priority website | ||||
| Session | 1st | |||
| BVBRANDID | Bazaarvoice - this cookie helps us gather and present product ratings and reviews. | o2.co.uk - Business shop, Home page, Why O2, Help content and Shop | Persistent - 365 days | 1st |
| BVBRANDSID | Bazaarvoice - this cookie helps us gather and present product ratings and reviews. | o2.co.uk - Business shop, Home page, Why O2, Help content and Shop | Session | 1st |
| BVID | Bazaarvoice - this cookie helps us gather and present product ratings and reviews. | o2.co.uk - Business shop, Home page, Why O2, Help content and Shop | Persistent - 365 days | 3rd |
| BVImplb2b | Bazaarvoice - this cookie helps us gather and present product ratings and reviews. | o2.co.uk - Business shop | Session | 1st |
| BVImplmain_site | Bazaarvoice - this cookie helps us gather and present product ratings and reviews. | o2.co.uk - Home page, Why O2, Help content and Shop | Session | 1st |
| BVSID | Bazaarvoice - this cookie helps us gather and present product ratings and reviews. | o2.co.uk - Business shop, Home page, Why O2, Help content and Shop | Session | 3rd |
| testVersion | Bazaarvoice - this cookies helps us gather and present product ratings and reviews. | o2.co.uk - Business shop, Home page, Why O2, Help content and Shop | Session | 1st |
| T.TreeNode.Composites.speech:userAudioVolume | Bill explanation tool - this local storage is used help the functioning of a tool which creates a video to explain a customer's bill. | o2.co.uk - My O2 | Persistent until deleted | 3rd |
| T.TreeNode.Composites.speech:closedCaption | Bill explanation tool - this local storage is used help the functioning of a tool which creates a video to explain a customer's bill. | o2.co.uk - My O2 | Persistent until deleted | 3rd |
| T.TreeNode.HtmlDraw.Curriculum | Bill explanation tool - this local storage is used help the functioning of a tool which creates a video to explain a customer's bill. | o2.co.uk - My O2 | Persistent until deleted | 3rd |
| T.TreeNode.HtmlDraw.CurriculumGlobal | Bill explanation tool - this local storage is used help the functioning of a tool which creates a video to explain a customer's bill. | o2.co.uk - My O2 | Persistent until deleted | 3rd |
| T.Loader.Webpage | Bill explanation tool - this local storage is used help the functioning of a tool which creates a video to explain a customer's bill. | o2.co.uk - My O2 | Persistent until deleted | 3rd |
| T.Loader.SegmentationDecision | Bill explanation tool - this local storage is used help the functioning of a tool which creates a video to explain a customer's bill. | o2.co.uk - My O2 | Persistent until deleted | 3rd |
| T.Loader.SegmentationDecision.PendingWalkthrough | Bill explanation tool - this local storage is used help the functioning of a tool which creates a video to explain a customer's bill. | o2.co.uk - My O2 | Persistent until deleted | 3rd |
| T.Managers.RuntimeSettings | Bill explanation tool - this local storage is used help the functioning of a tool which creates a video to explain a customer's bill. | o2.co.uk - My O2 | Persistent until deleted | 3rd |
| T.Managers.UserState | Bill explanation tool - this local storage is used help the functioning of a tool which creates a video to explain a customer's bill. | o2.co.uk - My O2 | Persistent until deleted | 3rd |
| T.Managers.Analytics | Bill explanation tool - this local storage is used help the functioning of a tool which creates a video to explain a customer's bill. | o2.co.uk - My O2 | Persistent until deleted | 3rd |
| T.Managers.Accessibility | Bill explanation tool - this local storage is used help the functioning of a tool which creates a video to explain a customer's bill. | o2.co.uk - My O2 | Persistent until deleted | 3rd |
| T.TreeNode.Managers.Language | Bill explanation tool - this local storage is used help the functioning of a tool which creates a video to explain a customer's bill. | o2.co.uk - My O2 | Persistent until deleted | 3rd |
| T.TreeNodes.Capabilities.HtmlDraw.templates.DraggableBase | Bill explanation tool - this local storage is used help the functioning of a tool which creates a video to explain a customer's bill. | o2.co.uk - My O2 | Persistent until deleted | 3rd |
| _vis_opt_s | Visual Website Optimizer - sometimes we run tests on our site to see which menus, links, content and banners work the best. We do this using something called A/B testing. This means that some people will see different content as a test, and some won't. This cookie is part of this test method. It's designed to offer you tailored content and relevant offers. | o2.co.uk - O2 Recycle | Persistent - 100 days | 3rd |
| _vis_opt_test_cookie | Visual Website Optimizer - sometimes we run tests on our site to see which menus, links, content and banners work the best. We do this using something called A/B testing. This means that some people will see different content as a test, and some won't. This cookie is part of this test method. It's designed to offer you tailored content and relevant offers. | o2.co.uk - O2 Recycle | Persistent - 100 days | 3rd |
| optimizelyEndUserID | Optimizely - sometimes we run tests on our site to see which menus, links, content and banners work the best. We do this using something called A/B testing. This means that some people will see different content as a test, and some won't. This cookie is part of this test method. It's designed to offer you tailored content and relevant offers. | o2.co.uk- Sign in area, Business shop, My O2 web, Home page, Why O2, Help content, Shop, O2 Open, O2 Community, O2 Pay & Go Rewards and O2 Business Blog | Persistent - 180 days | 1st |
| optimizelyRedirectData | Optimizely - sometimes we run tests on our site to see which menus,links, content and banners work the best. We do this using something called A/B testing. This means that some people will see different content as a test, and some won't. This cookie is part of this test method. It's designed to offer you tailored content and relevant offers. | o2.co.uk - Sign in area, Business shop, My O2 web, Home page, Why O2, Help content, Shop, O2 Open, O2 Community, O2 Pay & Go Rewards and O2 Business Blog | Session | 1st |
| optimizelyDomainTestCookie | Optimizely - sometimes we run tests on our site to see which menus, links, content and banners work the best. We do this using something called A/B testing. This means that some people will see different content as a test, and some won't. This cookie is part of this test method. It's designed to offer you tailored content and relevant offers. | o2.co.uk - Sign in area, Business shop, My O2 web, Home page, Why O2, Help content, Shop, O2 Open, O2 Community, O2 Pay & Go Rewards and O2 Business Blog | Persistent - 180 days | 1st |
| optimizelyOptOut | Optimizely - sometimes we run tests on our site to see which menus, links, content and banners work the best. We do this using something called A/B testing. This means that some people will see different content as a test, and some won't. This cookie stores a value indicating whether the visitor has opted out of participating in experimentation. | o2.co.uk - Sign in area, Business shop, My O2 web, Home page, Why O2, Help content, Shop, O2 Open, O2 Community, O2 Pay & Go Rewards and O2 Business Blog | Persistent - 10 years | 1st |
| AWSELB | Optimizely - sometimes we run tests on our site to see which menus, links, content and banners work the best. We do this using something called A/B testing. This means that some people will see different content as a test, and some won't. This cookie is part of this test method. It's designed to offer you tailored content and relevant offers. | o2.co.uk - Sign in area, Business shop, My O2 web, Home page, Why O2, Help content, Shop, O2 Open, O2 Community, O2 Pay & Go Rewards and O2 Business Blog | Session | 1st |
| optimizelyRumLB | Optimizely - sometimes we run tests on our site to see which menus, links, content and banners work the best. We do this using something called A/B testing. This means that some people will see different content as a test, and some won't. This cookie is part of this test method. It's designed to offer you tailored content and relevant offers. | o2.co.uk - Sign in area, Business shop, My O2 web, Home page, Why O2, Help content, Shop, O2 Open, O2 Community, O2 Pay & Go Rewards and O2 Business Blog | Session | 1st |
| zc | Zeotap - These cookies allow us to pseudonymously create user groups that we can then deliver relevant content to, such as displaying personalised offers and marketing communications, and provide more relevant content. | o2.co.uk - My O2 web | Persistent - 365 days | 3rd |
| zsc | Zeotap - These cookies allow us to pseudonymously create user groups that we can then deliver relevant content to, such as displaying personalised offers and marketing communications, and provide more relevant content. | o2.co.uk - My O2 web | Session | 3rd |
| zuc | Zeotap - These cookies allow us to pseudonymously create user groups that we can then deliver relevant content to, such as displaying personalised offers and marketing communications, and provide more relevant content. | o2.co.uk - My O2 web | Persistent - 365 days | 3rd |
| zi | Zeotap - These cookies allow us to pseudonymously create user groups that we can then deliver relevant content to, such as displaying personalised offers and marketing communications, and provide more relevant content. | o2.co.uk - My O2 web | Persistent - 365 days | 1st |
| IDP | Zeotap - These cookies allow us to pseudonymously create user groups that we can then deliver relevant content to, such as displaying personalised offers and marketing communications, and provide more relevant content. | o2.co.uk - My O2 web | Persistent - 365 days | 1st |
| optimizelyEndUserID | Optimizely - sometimes we run tests on our site to see which menus, links, content and banners work the best. We do this using something called A/B testing. This means that some people will see different content as a test, and some won't. This cookie is part of this test method. It's designed to offer you tailored content and relevant offers. | o2.co.uk- Sign in area, Business shop, My O2 web, Home page, Why O2, Help content, Shop, O2 Open, O2 Community, O2 Pay & Go Rewards and O2 Business Blog | Persistent - 180 days | 1st |
| optimizelyRedirectData | Optimizely - sometimes we run tests on our site to see which menus,links, content and banners work the best. We do this using something called A/B testing. This means that some people will see different content as a test, and some won't. This cookie is part of this test method. It's designed to offer you tailored content and relevant offers. | o2.co.uk - Sign in area, Business shop, My O2 web, Home page, Why O2, Help content, Shop, O2 Open, O2 Community, O2 Pay & Go Rewards and O2 Business Blog | Session | 1st |
| optimizelyDomainTestCookie | Optimizely - sometimes we run tests on our site to see which menus, links, content and banners work the best. We do this using something called A/B testing. This means that some people will see different content as a test, and some won't. This cookie is part of this test method. It's designed to offer you tailored content and relevant offers. | o2.co.uk - Sign in area, Business shop, My O2 web, Home page, Why O2, Help content, Shop, O2 Open, O2 Community, O2 Pay & Go Rewards and O2 Business Blog | Persistent - 180 days | 1st |
| optimizelyOptOut | Optimizely - sometimes we run tests on our site to see which menus, links, content and banners work the best. We do this using something called A/B testing. This means that some people will see different content as a test, and some won't. This cookie stores a value indicating whether the visitor has opted out of participating in experimentation. | o2.co.uk - Sign in area, Business shop, My O2 web, Home page, Why O2, Help content, Shop, O2 Open, O2 Community, O2 Pay & Go Rewards and O2 Business Blog | Persistent - 10 years | 1st |
| Cookie | What’s it used for? | On which O2 websites / apps is it used? | How long does it last? | First or Third Party Cookie |
|---|---|---|---|---|
| AMCV_19C138B3527856400A490D4C%40AdobeOrg | Adobe Analytics - our web analytics software uses this cookie to track the time and date of your visit and give you a unique ID. It also records other data like the pages you visit on the website, your internet domain, your IP address and a hashed version of your mobile phone number if you sign into My O2. We then use this to connect other data sources with your web analytics data, for the purpose of analysis and targeting. The unique ID we generate might be passed to third parties to show you adverts based on what you've viewed or ordered on our website. | o2.co.uk - Sign in area, Business shop, My O2 web, Home page, Why O2, Help content and Shop priority.o2.co.uk - Priority website | Persistent - 730 days | 1st |
| AMCVS_19C138B3527856400A490D4C%40AdobeOrg | Adobe Analytics - our web analytics software uses this cookie to track the time and date of your visit and give you a unique ID for the length of your session. It also records other data like the pages you visit on our website and your internet domain. The unique ID we generate might be passed to third parties to show you adverts based on what you've viewed or ordered on our website. | o2.co.uk - Sign in area, Business shop, My O2 web, Home page, Why O2, Help content and Shop priority.o2.co.uk - Priority website | Session | 1st |
| demdex | Adobe Analytics - our analytics platform uses these cookies to assign a unique ID to you when you visit our site. We also use them to collect a hashed version of your mobile phone number if you sign into My O2. We then use this to connect other data sources with your web analytics data, for the purpose of analysis and targeting. | o2.co.uk - Sign in area, Business shop, My O2 web, Home page, Why O2, Help content and Shop priority.o2.co.uk - Priority website | Persistent - 180 days | 3rd |
| dextp | Adobe Analytics - our analytics platform uses these cookies to assign a unique ID to you when you visit our site. We also use them to collect a hashed version of your mobile phone number if you sign into My O2. We then use this to connect other data sources with your web analytics data, for the purpose of analysis and targeting. | o2.co.uk - Sign in area, Business shop, My O2 web, Home page, Why O2, Help content and Shop priority.o2.co.uk - Priority website | Persistent - 180 days | 3rd |
| dpm | Adobe Analytics - our analytics platform uses these cookies to assign a unique ID to you when you visit our site. We also use them to collect a hashed version of your mobile phone number if you sign into My O2. We then use this to connect other data sources with your web analytics data, for the purpose of analysis and targeting. | o2.co.uk - Sign in area, Business shop, My O2 web, Home page, Why O2, Help content and Shop priority.o2.co.uk - Priority website | Persistent - 180 days | 3rd |
| gpv_pn | Adobe Analytics - our web analytics software uses this cookie to track the pages you've previously visited on our site. | o2.co.uk - Sign in area, Business shop, My O2 web, Home page, Why O2, Help content and Shop priority.o2.co.uk - Priority website | Session | 1st |
| gpv_pn_s | Adobe Analytics - our web analytics software uses this cookie to track the pages you've previously visited on our site. | o2.co.uk - My O2 web | Session | 1st |
| gpv_v13 | Adobe Analytics - our web analytics software uses this cookie to track the pages you've previously visited on our site. | o2.co.uk - Sign in area, Business shop, My O2 web, Home page, Why O2, Help content, Shop priority.o2.co.uk - Priority website, O2 Open and O2 Community | Session | 1st |
| s_cc | Adobe Analytics - we use this cookie to find out if cookies are enabled in your browser. | o2.co.uk - Sign in area, Business shop, My O2 web, Home page, Why O2, Help content and Shop priority.o2.co.uk - Priority website | Session | 1st |
| s_gdslv_c18 | Adobe Analytics - our web analytics software uses this cookie to work out how many days it's been since you last visited our site. | o2.co.uk - Sign in area, Business shop, My O2 web, Home page, Why O2, Help content, Shop, O2 Community, O2 Pay & Go Rewards and O2 Business Blog | Persistent - 1094 days | 1st |
| s_gdslv_c18_s | Adobe Analytics - our web analytics software uses this cookie to store a summary of the days since you last visited our site. | o2.co.uk - Sign in area, Business shop, My O2 web, Home page, Why O2, Help content, Shop and O2 Community | Session | 1st |
| s_gpv | Adobe Analytics - our web analytics software uses this cookie to track the pages you've previously visited on our site. | o2.co.uk - Home page, Why O2, Help content and Shop | Session | 1st |
| s_ptc | Adobe Analytics - our web analytics software uses this cookie to track how quickly our pages are loading. | o2.co.uk - Sign in area, Business shop, My O2 web, Home page, Why O2, Help content and Shop priority.o2.co.uk - Priority website | Session | 1st |
| s_sessionCam | Adobe Analytics - our web analytics software uses this cookie to link data with our session replay tool. | o2.co.uk - Sign in area, Business shop, My O2 web, Home page, Why O2, Help content, Shop and O2 Star Trader | Session | 1st |
| s_sq | Adobe Analytics - our web analytics software uses this cookie to track information about the previous link you clicked on. | o2.co.uk - Sign in area, Business shop, My O2 web, Home page, Why O2, Help content, Shop and O2 Star Trader | Session | 1st |
| s_ttc_ev* | Adobe Analytics - our web analytics software uses this series of cookies to track how long it takes you to complete specific journeys on our site. | o2.co.uk - Home page, Why O2, Help content, Shop and O2 Business Blog | Session | 1st |
| sc_prodvCount | Adobe Analytics - our web analytics software uses these cookies to understand the pages visited and time taken to arrive at the basket page. | o2.co.uk - Sign in area, My O2 web, Home page, Why O2, Help content, Shop and O2 Business Blog | Session | 1st |
| sc_pvCount | Adobe Analytics - our web analytics software uses these cookies to understand the pages visited and time taken to arrive at the basket page. | o2.co.uk - Sign in area, Business shop, My O2 web, Home page, Why O2, Help content and Shop priority.o2.co.uk - Priority website | Session | 1st |
| sc_timeTo | Adobe Analytics - our web analytics software uses these cookies to understand the pages visited and time taken to arrive at the basket page. | o2.co.uk - Sign in area, Business shop, My O2 web, Home page, Why O2, Help content and Shop priority.o2.co.uk - Priority website | Session | 1st |
| TEST_AMCV_COOKIE | Adobe Analytics - our web analytics software uses this cookie to track the time and date of your visit and give you a unique ID for the length of your session. It also records other data like the pages you visit on our website and your internet domain. The unique ID we generate might be passed to third parties to show you adverts based on what you've viewed or ordered on our website. | o2.co.uk - Home page, Why O2, Help content and Shop | Session | 1st |
| ___utmv* | Google Analytics - our web analytics tool uses these cookies to help identify unique users, new sessions and web traffic sources. | o2.co.uk - Home page, Why O2, Help content and Shop | Session | 1st |
| __utma | Google Analytics - our web analytics tool uses these cookies to help identify unique users, new sessions and web traffic sources. | o2.co.uk - Business shop, My O2 web, Home page, Why O2, Help content, Shop and O2 Pay & Go Rewards | Persistent - 730 days | 1st |
| __utmb | Google Analytics - our web analytics tool uses these cookies to help identify unique users, new sessions and web traffic sources. | o2.co.uk - Business shop, My O2 web, Home page, Why O2, Help content, Shop and O2 Pay & Go Rewards | Session | 1st |
| __utmc | Google Analytics - our web analytics tool uses these cookies to help identify unique users, new sessions and web traffic sources. | o2.co.uk - Business shop, My O2 web, Home page, Why O2, Help content, Shop and O2 Pay & Go Rewards | Session | 1st |
| __utmt | Google Analytics - our web analytics tool uses these cookies to help identify unique users, new sessions and web traffic sources. | o2.co.uk Business shop, My O2 web, Home page, Why O2, Help content, Shop and O2 Pay & Go Rewards | Session | 1st |
| __utmz | Google Analytics - our web analytics tool uses these cookies to help identify unique users, new sessions and web traffic sources. | o2.co.uk - Business shop, My O2 web, Home page, Why O2, Help content, Shop and O2 Pay & Go Rewards | Persistent - 182 days | 1st |
| ga* | Google Analytics - our web analytics tool uses these cookies to help identify unique users, new sessions and web traffic sources. | o2.co.uk - Sign in area, Business shop, My O2 web, Home page, Why O2, Help content, Shop, O2 Open, O2 Community, O2 Star Trader, O2 Pay & Go Rewards and O2 Business Blog priority.o2.co.uk - Priority website | Persistent - 730 days | 1st |
| _gat* | Google Analytics - our web analytics tool uses these cookies to help identify unique users, new sessions and web traffic sources. | o2.co.uk - Sign in area, Business shop, My O2 web, Home page, Why O2, Help content, Shop, O2 Open, O2 Community, O2 Star Trader, O2 Pay & Go Rewards and O2 Business Blog priority.o2.co.uk - Priority website | Session | 1st |
| _gat_trackerLegacy | Google Analytics - our web analytics tool uses these cookies to help identify unique users, new sessions and web traffic sources. | o2.co.uk - Home page, Why O2, Help content and Shop | Session | 1st |
| _gat_UA-* | Google Analytics - our web analytics tool uses these cookies to help identify unique users, new sessions and web traffic sources. | o2.co.uk - Home page, Why O2, Help content, Shop and O2 Star Trader | Session | 1st |
| _gid | Google Analytics - our web analytics tool uses these cookies to help identify unique users, new sessions and web traffic sources. | o2.co.uk - Sign in area, Business shop, My O2 web, Home page, Why O2, Help content, Shop, O2 Open, O2 Community, O2 Star Trader, O2 Pay & Go Rewards and O2 Business Blog priority.o2.co.uk - Priority website | Persistent - 1 day | 1st |
| hatch_cookie | Hatch - this cookie is used to measure the performance of email campaigns. | o2.co.uk - Home page, Why O2, Help content and Shop | Session | 1st |
| sc.ASP.NET_SESSIONID | SessionCam - we use these cookies to track mouse clicks, mouse movements, page scrolling and interactions with forms. We store the data and use it for aggregated and statistical reporting. Then we use this information to improve our website. | o2.co.uk - Sign in area, Business shop, My O2 web, Home page, Why O2, Help content, Shop and O2 Star Trader | Session | 1st |
| sc.UserId | SessionCam - we use these cookies to track mouse clicks, mouse movements, page scrolling and interactions with forms. We store the data and use it for aggregated and statistical reporting. Then we use this information to improve our website. | o2.co.uk - Business shop, Home page, Why O2, Help content and Shop | Persistent - 365 days | 1st |
| SessionCamTestCookie | SessionCam - we use these cookies to track mouse clicks, mouse movements, page scrolling and interactions with forms. We store the data and use it for aggregated and statistical reporting. Then we use this information to improve our website. | o2.co.uk - Sign in area, Business shop, Home page, Why O2, Help content and Shop, My O2 web | Session | 1st |
| CMAVID | IBM Analytics - this cookie was used by an old analytics tool which is no longer collecting any information. | o2.co.uk - Business shop, Home page, Why O2, Help content, Shop and O2 Pay & Go Rewards | Session | 1st |
| cmRS | IBM Analytics - this cookie was used by an old analytics tool which is no longer collecting any information. | o2.co.uk - Business shop, Home page, Why O2, Help content and Shop | Session | 1st |
| cmTPSet | IBM Analytics - this cookie was used by an old analytics tool which is no longer collecting any information. | o2.co.uk - Home page, Why O2, Help content, Shop and O2 Pay & Go Rewards | Session | 1st |
| ki_r | Qualaroo - this cookie was used by an old survey tool which is no longer collecting any information. | o2.co.uk - Business shop, Home page, Why O2, Help content and Shop | Persistent - 1,825 days | 1st |
| ki_t | Qualaroo - this cookie was used by an old survey tool which is no longer collecting any information. | o2.co.uk - Business shop, Home page, Why O2, Help content and Shop | Persistent - 1,825 days | 1st |
| session-id | Yext - Used to understand website behaviour when interacting with the on-site search functionality. | o2.co.uk - Search results pages for Personal and Business | Session | 1st |
| Yext click tracking | Yext - Used to understand website behaviour when interacting with the on-site search functionality. | o2.co.uk - Search results pages for Personal and Business | Session | 1st |
| _hp2_id.2408964475 | Heap Analytics - the analytics tool uses these cookies to help identify unique users, new sessions and web traffic sources. | o2.co.uk - O2 Recycle | Persistent - 425 days | 3rd |
| _hp2_props.2408964475 | Heap Analytics - the analytics tool uses these cookies to help identify unique users, new sessions and web traffic sources. | o2.co.uk - O2 Recycle | Persistent - 425 days | 3rd |
| _pk_id.1.b8d8 | Matomo Analytics - the analytics tool uses these cookies to help identify unique users, new sessions and web traffic sources. | o2.co.uk - O2 Recycle | Persistent - 395 days | 3rd |
| _pk_ref.1.b8d8 | Matomo Analytics - the analytics tool uses these cookies to help identify unique users, new sessions and web traffic sources. | o2.co.uk - O2 Recycle | Persistent - 180 days | 3rd |
| _pk_ses.1.b8d8 | Matomo Analytics - the analytics tool uses these cookies to help identify unique users, new sessions and web traffic sources. | o2.co.uk - O2 Recycle | Session | 3rd |
| _vwo_uuid_v2 | Visual Website Optimizer - sometimes we run tests on our site to see which menus, links, content and banners work the best. We do this using something called A/B testing. This means that some people will see different content as a test, and some won't. This cookie is part of this test method. It's designed to offer you tailored content and relevant offers. | o2.co.uk - O2 Recycle | Persistent - 365 days | 3rd |
| Lo-Uid | Lucky Orange - the analytics tool uses these cookies to help identify unique users, new sessions and web traffic sources. | o2.co.uk - O2 Recycle | Persistent - 730 days | 3rd |
| lo-visits | Lucky Orange - the analytics tool uses these cookies to help identify unique users, new sessions and web traffic sources. | o2.co.uk - O2 Recycle | Persistent - 730 days | 3rd |
| SPSI | Platform security - this cookie is used to help prevent external attacks on O2 systems. | o2.co.uk - O2 Recycle | Session | 3rd |
| UTGv2 | Platform security - this cookie is used to help prevent external attacks on O2 systems. | o2.co.uk - O2 Recycle | Persistent - 180 days | 3rd |
| zarget_user_id | Freshmarketer - sometimes we run tests on our site to see which menus, links, content and banners work the best. We do this using something called A/B testing. This means that some people will see different content as a test, and some won't. This cookie is part of this test method. It's designed to offer you tailored content and relevant offers. | o2.co.uk - O2 Star Trader | Persistent - 365 days | 1st |
| zarget_visitor_info | Freshmarketer - sometimes we run tests on our site to see which menus, links, content and banners work the best. We do this using something called A/B testing. This means that some people will see different content as a test, and some won't. This cookie is part of this test method. It's designed to offer you tailored content and relevant offers. | o2.co.uk - O2 Star Trader | Persistent - 365 days | 1st |
| lt_channel | Google Analytics - we use this cookie to help track how you arrived on our website. | o2.co.uk - Sign in area, Business shop, My O2 web, Home page, Why O2, Help content and Shop | Session | 1st |
| detector_ID | Adobe Analytics - our web analytics software uses this cookie to link data with our session replay tool. | o2.co.uk - Business shop | Session | 1st |
| _cls_s | Glassbox - we use these cookies to track mouse clicks, mouse movements, page scrolling and interactions with forms. We store the data and use it for aggregated and statistical reporting. Then we use this information to improve our website. | o2.co.uk - Sign in area, Business shop, My O2 web, Home page, Why O2, Help content, Shop | Session | 1st |
| _cls_v | Glassbox - we use these cookies to track mouse clicks, mouse movements, page scrolling and interactions with forms. We store the data and use it for aggregated and statistical reporting. Then we use this information to improve our website. | o2.co.uk - Sign in area, Business shop, My O2 web, Home page, Why O2, Help content, Shop | Persistent - 365 days | 1st |
| _aw_m_3241 | Awin – this cookie tells us when users have been referred to our website by other specific websites. | o2.co.uk - Business Shop | Persistent - 365 days | 3rd |
| _aw_sn_3241 | Awin – this cookie tells us when users who’ve been referred to our website by another website are expecting a service, for example cashback. | o2.co.uk - Business Shop | Persistent - 365 days | 3rd |
| aw3241 | Awin – this cookie enables us to measure effectiveness of advertising on other websites. | o2.co.uk - Business Shop | Persistent - 30 days | 3rd |
| SiteReferrer PageReferrer SearchTerm FocusTime BlurTime ActionSetHistory | Qualtrics - - our on-site survey tool. These are used for supporting certain targeting conditions, such as which website originally referred the site visitor. They are typically set in session storage, but in the event they are unavailable, cookies will be used as a fallback. | o2.co.uk - Home page, Why O2, Help content and Shop - priority.o2.co.uk - Priority website | Set for a session. Set only if local and session storage is unavailable. | 1st |
| QSI_HistorySession | Qualtrics - - our on-site survey tool. Used in lieu of the “Site History” cookie, for the same purpose (keeping track of the number page views as well as how long the visitor has been on the site). | o2.co.uk - Home page, Why O2, Help content and Shop - priority.o2.co.uk - Priority website | Set only if “Use session storage” is enabled for the intercept browser storage settings. This is enabled by default. | 1st |
| QSI_OptInIDsAndWindowNames QSI_OptInIDsAndTargetOrigins | Qualtrics - - our on-site survey tool. These two keys contain the Intercept ID mapped to any PopUnder opened by said intercept, as well as a map from the Intercept ID to the page “origin” that it originally came from. This is then used to update the PopUnder with updated Embedded Data upon navigation (unload), with the origin being used as additional security for the cross-window postMessage targetOrigin field. . | o2.co.uk - Home page, Why O2, Help content and Shop - priority.o2.co.uk - Priority website | As long as the browser session | 1st |
| Q_INTER | Qualtrics - - our on-site survey tool. This value contains the unix timestamp of all of all intercept impressions made on the domain. Qualtrics uses these timestamps to decide whether or not to show another intercept when evaluating intercept targeting logic. The value is a JSON object with an Siid as the key and timestamp as the value. | o2.co.uk - Home page, Why O2, Help content, Shop and My O2 - priority.o2.co.uk - Priority website | Set for a session | 1st |
| Site History | Qualtrics - - our on-site survey tool. This cookie tracks the URLs of the web pages that the user visited. The pages must have the site intercept code snippet for tracking to work. By default, the maximum size is 2000 bytes, but you can specify a different size in your intercept settings. | o2.co.uk - Home page, Why O2, Help content and Shop- priority.o2.co.uk - Priority website | Set only if “Use session storage” is enabled for the intercept browser storage settings. This is enabled by default. | 1st |
| QSI_S_{ZoneID} | Qualtrics - - our on-site survey tool. The cookie name is QSI_S_{ZoneID} and the value is “”{v|r}:{1}:{2}”” where “”v”” means visitor sampling, “”r”” means request sampling, variable 1 is the percentage (for the individual visitor), and variable 2 is the number of times the visitor has visited the site. For example {v:0:0} the sampling is enabled and the session was sampled-out. {v:100:0} means sampling is enabled and the session was sampled-in. {r:10:45} means sampling is enabled, 10% of requests should be sampled, and the visitor is on their 45th request (visitors should be sampled in on their first visit and every 10th visit thereafter). | o2.co.uk - Home page, Why O2, Help content and Shop- priority.o2.co.uk - Priority website | This cookies is persistent for 1 week | 1st |
| QSI_SI__intercept | QQSIPopUnder_PopUnderTarget_SI_ Qualtrics - - our on-site survey tool. “This cookie has the format QSIPopUnder_PopUnderTarget_SI_ (ex: QSIPopUnder_PopUnderTarget_SI_1Y2DkewovNRaQRv). It helps Qualtrics prevent displaying another pop under if there is already one. This prevents multiple windows from crowding a site visitor. | o2.co.uk - Home page, Why O2, Help content and Shop- priority.o2.co.uk - Priority website | This cookies is persistent and expires based on Repeated display prevention intercept setting. | 1st |
| QSIPopUnder_PopUnderTarget_SI_ | Qualtrics - - our on-site survey tool. This cookie tracks the URLs of the web pages that the user visited. The pages must have the site intercept code snippet for tracking to work. By default, the maximum size is 2000 bytes, but you can specify a different size in your intercept settings. | o2.co.uk - Home page, Why O2, Help content and Shop- priority.o2.co.uk - Priority website | Set for a session. Set when a popunder creative is used. | 1st |
| QST | Qualtrics - - our on-site survey tool. This cookie is used for tracking events. It has a counter of each event and the number of times that event has occurred. For instance, if there are 2 different events that you are tracking, eventOne and eventTwo, and the first happens five times and the second only once, QSI_CT will look like ‘{“”eventOne””:5,””eventTwo””:1}’. Thus, if you want to reduce cookie size, it’s a good idea to keep your event names short. If the event tracker cookie exceeds the organization’s storage limit, further events will not be tracked. | o2.co.uk - Home page, Why O2, Help content and Shop- priority.o2.co.uk - Priority website | Persistent for six months.Set only when a survey is completed by a respondent and “prevent multiple submissions” is enabled. | 1st |
| QSI_CT | Qualtrics - - our on-site survey tool. This cookie is used for tracking events. It has a counter of each event and the number of times that event has occurred. For instance, if there are 2 different events that you are tracking, eventOne and eventTwo, and the first happens five times and the second only once, QSI_CT will look like ‘{“”eventOne””:5,””eventTwo””:1}’. Thus, if you want to reduce cookie size, it’s a good idea to keep your event names short. If the event tracker cookie exceeds the organization’s storage limit, further events will not be tracked. | o2.co.uk - Home page, Why O2, Help content and Shop- priority.o2.co.uk - Priority website | Set for a session. Set only if event tracking capabilities are being used. | 1st |
| QSI_DATA | Qualtrics - - our on-site survey tool. This cookie is used for cookie storage and will only be set if both session and local storage do not exist. It is extremely rare that session storage is not set in the browser window. QSI_DATA is rarely used. | o2.co.uk - Home page, Why O2, Help content and Shop- priority.o2.co.uk - Priority website | Set only if the browser doesn’t have access to session or local storage. | 1st |
| _its.{installation ID} | Infinity – this stores data required by Infinity to track visits and phone calls. | O2 Business Shop | 180 days | 1st (local storage) |
| Cookie | What’s it used for? | On which O2 websites / apps is it used? | How long does it last? | First or Third Party Cookie |
|---|---|---|---|---|
| ad-id | Amazon - this cookie enables us to measure effectiveness of advertising on the Amazon advertising platform and allows us to deliver relevant O2 advertising on the Amazon platform. | o2.co.uk - Home page, Why O2, Help content and Shop | Persistent - 261 days | 3rd |
| ad-privacy | Amazon - this cookie enables us to measure effectiveness of advertising on the Amazon advertising platform and allows us to deliver relevant O2 advertising on the Amazon platform. | o2.co.uk - Home page, Why O2, Help content and Shop | Persistent - 1905 days | 3rd |
| anj | AppNexus - this cookie enables us to measure effectiveness of advertising on the Appnexus advertising platform and allows us to deliver relevant O2 advertising on this platform. | o2.co.uk - Sign in area, Business shop, My O2 web, Home page, Why O2, Help content and Shop priority.o2.co.uk - Priority website | Persistent - 90 days | 3rd |
| uuid2 | AppNexus - this cookie enables us to measure effectiveness of advertising on the Appnexus advertising platform and allows us to deliver relevant O2 advertising on this platform. | o2.co.uk - Sign in area, Business shop, My O2 web, Home page, Why O2, Help content and Shop priority.o2.co.uk - Priority website | Persistent - 90 days | 3rd |
| _uetsid | Bing - this cookie enables us to measure effectiveness of advertising on the Bing advertising platform and allows us to deliver relevant O2 advertising on this platform. | o2.co.uk - Sign in area, Business shop, My O2 web, Home page, Why O2, Help content, Shop, O2 Open, O2 Community, O2 Pay & Go Rewards and O2 Business Blog priority.o2.co.uk - Priority website | Persistent - 1 day | 1st |
| _uetvid | Bing - this cookie enables us to measure effectiveness of advertising on the Bing advertising platform and allows us to deliver relevant O2 advertising on this platform. | o2.co.uk - Sign in area, Business shop, My O2 web, Home page, Why O2, Help content, Shop, O2 Open, O2 Community, O2 Pay & Go Rewards and O2 Business Blog priority.o2.co.uk - Priority website | Persistent - 389 days | 1st |
| MUID | Bing - this cookie enables us to measure effectiveness of advertising on the Bing advertising platform and allows us to deliver relevant O2 advertising on this platform. | o2.co.uk - Sign in area, Business shop, My O2 web, Home page, Why O2, Help content and Shop priority.o2.co.uk - Priority website | Persistent - 390 days | 3rd |
| ELOQUA | Eloqua - we use these cookies to carry useful bits of information about the way you use our website and any O2 advertising you might have seen before you visited our site. Depending on which pages you visit on our site, we might use this information to better inform other O2 digital advertising. | o2.co.uk Home page, Why O2, Help content and O2 Business Blog | Persistent - 396 days | 1st |
| ELQSTATUS | Eloqua - we use these cookies to carry useful bits of information about the way you use our website and any O2 advertising you might have seen before you visited our site. Depending on which pages you visit on our site, we might use this information to better inform other O2 digital advertising. | o2.co.uk - Home page, Why O2, Help content and O2 Business Blog | Persistent - 396 days | 1st |
| _fbp | Facebook - this cookie allows us to measure the effectiveness of our Facebook advertising campaign and allows us to show relevant O2 advertising to customers on Facebook platforms. | o2.co.uk - Sign in area, Home page, Why O2, Help content, Shop, O2 Open, O2 Community, O2 Star Trader, O2 Pay & Go Rewards and O2 Business Blog priority.o2.co.uk - Priority website | Persistent - 90 days | 1st |
| _D9J | Flashtalking - this cookie enables us to measure the effectiveness of our digital advertising campaigns across multiple platforms. | o2.co.uk - Business shop, My O2 web, Home page, Why O2, Help content and Shop | Persistent - 365 days | 3rd |
| flashtalkingad1 | Flashtalking - this cookie enables us to measure the effectiveness of our digital advertising campaigns across multiple platforms. | o2.co.uk - Sign in area, Business shop, My O2 web, Home page, Why O2, Help content, Shop, O2 Open, O2 Community, O2 Pay & Go Rewards and O2 Business Blog | Persistent - 729 days | 1st |
| __Secure-1PAPISID | Google advertising - this cookie enables us to measure the effectiveness of advertisements on the Google advertising platforms and allows us to deliver relevant O2 advertising on these platforms. | o2.co.uk - Shop, Business shop, O2 Recycle, O2 Star Trader and O2 Business Blog | Persistent - 730 days | 3rd |
| __Secure-1PSID | Google advertising - this cookie enables us to measure the effectiveness of advertisements on the Google advertising platforms and allows us to deliver relevant O2 advertising on these platforms. | o2.co.uk - Shop, Business shop, O2 Recycle, O2 Star Trader and O2 Business Blog | Persistent - 730 days | 3rd |
| __Secure-3PAPISID | Google advertising - this cookie enables us to measure the effectiveness of advertisements on the Google advertising platforms and allows us to deliver relevant O2 advertising on these platforms. | o2.co.uk - Shop, Business shop, O2 Recycle, O2 Star Trader and O2 Business Blog | Persistent - 730 days | 3rd |
| __Secure-3PSID | Google advertising - this cookie enables us to measure the effectiveness of advertisements on the Google advertising platforms and allows us to deliver relevant O2 advertising on these platforms. | o2.co.uk - Shop, Business shop, O2 Recycle, O2 Star Trader and O2 Business Blog | Persistent - 730 days | 3rd |
| __Secure-3PSIDCC | Google advertising - this cookie enables us to measure the effectiveness of advertisements on the Google advertising platforms and allows us to deliver relevant O2 advertising on these platforms. | o2.co.uk - Shop, Business shop, O2 Recycle, O2 Star Trader and O2 Business Blog | Persistent - 365 days | 3rd |
| _gcl_au | Google advertising - this cookie enables us to measure the effectiveness of advertisements on the Google advertising platforms and allows us to deliver relevant O2 advertising on these platforms. | o2.co.uk - Sign in area, Business shop, My O2 web, Home page, Why O2, Help content, Shop, O2 Open, O2 Community, O2 Pay & Go Rewards and O2 Business Blog priority.o2.co.uk - Priority website | Persistent - 90 days | 1st |
| _gcl_aw | Google advertising - this cookie enables us to measure the effectiveness of advertisements on the Google advertising platforms and allows us to deliver relevant O2 advertising on these platforms. | o2.co.uk - Sign in area, Business shop, My O2 web, Home page, Why O2, Help content and Shop priority.o2.co.uk - Priority website | Persistent - 82 days | 1st |
| _gcl_dc | Google advertising - this cookie enables us to measure the effectiveness of advertisements on the Google advertising platforms and allows us to deliver relevant O2 advertising on these platforms. | o2.co.uk - Sign in area, Business shop, My O2 web, Home page, Why O2, Help content and Shop priority.o2.co.uk - Priority website | Persistent - 82 days | 1st |
| APISID | Google advertising - this cookie enables us to measure the effectiveness of advertisements on the Google advertising platforms and allows us to deliver relevant O2 advertising on these platforms. | o2.co.uk - Shop, Business shop, O2 Recycle, O2 Star Trader and O2 Business Blog | Persistent - 730 days | 3rd |
| CONSENT | Google advertising - this cookie enables us to measure the effectiveness of advertisements on the Google advertising platforms and allows us to deliver relevant O2 advertising on these platforms. | o2.co.uk - O2 Recycle, O2 Star Trader and O2 Business Blog priority.o2.co.uk - Priority website | Persistent - 720 days | 3rd |
| HSID | Google advertising - this cookie enables us to measure the effectiveness of advertisements on the Google advertising platforms and allows us to deliver relevant O2 advertising on these platforms. | o2.co.uk - Shop, Business shop, O2 Recycle, O2 Star Trader and O2 Business Blog | Persistent - 730 days | 3rd |
| IDE | Google advertising - this cookie enables us to measure the effectiveness of advertisements on the Google advertising platforms and allows us to deliver relevant O2 advertising on these platforms. | o2.co.uk - Sign in area, Business shop, My O2 web, Home page, Why O2, Help content, Shop priority.o2.co.uk - Priority website, O2 Star Trader and O2 Business Blog | Persistent - 390 days | 3rd |
| NID | Google advertising - this cookie enables us to measure the effectiveness of advertisements on the Google advertising platforms and allows us to deliver relevant O2 advertising on these platforms. | o2.co.uk - Home page, Why O2, Help content, Shop, O2 Recycle, O2 Star Trader and O2 Business Blog | Persistent - 176 days | 3rd |
| OGPC | Google advertising - this cookie enables us to measure the effectiveness of advertisements on the Google advertising platforms and allows us to deliver relevant O2 advertising on these platforms. | o2.co.uk - Home page, Why O2, Help content, Shop, O2 Recycle and O2 Star Trader | Persistent - 30 days | 3rd |
| SAPISID | Google advertising - this cookie enables us to measure the effectiveness of advertisements on the Google advertising platforms and allows us to deliver relevant O2 advertising on these platforms. | o2.co.uk - Shop, Business shop, O2 Recycle, O2 Star Trader and O2 Business Blog | Persistent - 730 days | 3rd |
| SID | Google advertising - this cookie enables us to measure the effectiveness of advertisements on the Google advertising platforms and allows us to deliver relevant O2 advertising on these platforms. | o2.co.uk - Shop, Business shop, O2 Recycle, O2 Star Trader and O2 Business Blog | Persistent - 730 days | 3rd |
| SIDCC | Google advertising - this cookie enables us to measure the effectiveness of advertisements on the Google advertising platforms and allows us to deliver relevant O2 advertising on these platforms. | o2.co.uk - Shop, Business shop, O2 Recycle, O2 Star Trader and O2 Business Blog | Persistent - 365 days | 3rd |
| SSID | Google advertising - this cookie enables us to measure the effectiveness of advertisements on the Google advertising platforms and allows us to deliver relevant O2 advertising on these platforms. | o2.co.uk - Shop, Business shop, O2 Recycle, O2 Star Trader and O2 Business Blog | Persistent - 730 days | 3rd |
| tcs.google_cver | Google advertising - this cookie enables us to measure the effectiveness of advertisements on the Google advertising platforms and allows us to deliver relevant O2 advertising on these platforms. | o2.co.uk - Sign in area, Business shop, My O2 web, Home page, Why O2, Help content and Shop priority.o2.co.uk - Priority website | Persistent - 182 days | 3rd |
| tcs.google_gid | Google advertising - this cookie enables us to measure the effectiveness of advertisements on the Google advertising platforms and allows us to deliver relevant O2 advertising on these platforms. | o2.co.uk - Sign in area, Business shop, My O2 web, Home page, Why O2, Help content and Shop priority.o2.co.uk - Priority website | Persistent - 182 days | 3rd |
| AnalyticsSyncHistory | LinkedIn - this cookie enables us to measure effectiveness of advertising on the LinkedIn advertising platform and allows us to deliver relevant O2 advertising on the LinkedIn platform. | o2.co.uk - Sign in area, Business shop, Home page, Why O2, Help content and Shop priority.o2.co.uk - Priority website | Persistent - 30 days | 3rd |
| bcookie | LinkedIn - this cookie enables us to measure effectiveness of advertising on the LinkedIn advertising platform and allows us to deliver relevant O2 advertising on the LinkedIn platform. | o2.co.uk - Sign in area, Business shop, Home page, Why O2, Help content and Shop priority.o2.co.uk - Priority website | Persistent - 730 days | 3rd |
| bscookie | LinkedIn - this cookie enables us to measure effectiveness of advertising on the LinkedIn advertising platform and allows us to deliver relevant O2 advertising on the LinkedIn platform. | o2.co.uk - Sign in area, Business shop, Home page, Why O2, Help content and Shop priority.o2.co.uk - Priority website | Persistent - 730 days | 3rd |
| lang | LinkedIn - this cookie enables us to measure effectiveness of advertising on the LinkedIn advertising platform and allows us to deliver relevant O2 advertising on the LinkedIn platform. | o2.co.uk - Sign in area, Business shop, Home page, Why O2, Help content and Shop priority.o2.co.uk - Priority website | Session | 3rd |
| li_gc | LinkedIn - this cookie enables us to measure effectiveness of advertising on the LinkedIn advertising platform and allows us to deliver relevant O2 advertising on the LinkedIn platform. | o2.co.uk - Sign in area, Business shop, Home page, Why O2, Help content and Shop priority.o2.co.uk - Priority website | Persistent - 710 days | 3rd |
| lidc | LinkedIn - this cookie enables us to measure effectiveness of advertising on the LinkedIn advertising platform and allows us to deliver relevant O2 advertising on the LinkedIn platform. | o2.co.uk - Sign in area, Business shop, Home page, Why O2, Help content and Shop priority.o2.co.uk - Priority website | Persistent - 1 day | 3rd |
| UserMatchHistory | LinkedIn - this cookie enables us to measure effectiveness of advertising on the LinkedIn advertising platform and allows us to deliver relevant O2 advertising on the LinkedIn platform. | o2.co.uk - Sign in area, Business shop, Home page, Why O2, Help content and Shop priority.o2.co.uk - Priority website | Persistent - 30 days | 3rd |
| TapAd_3WAY_SYNCS | Tapad - this cookie enables us to measure the effectiveness of our cross - device digital advertising campaigns. | o2.co.uk - Business shop, Home page, Why O2, Help content and Shop | Persistent - 60 days | 3rd |
| TapAd_DID | Tapad - this cookie enables us to measure the effectiveness of our cross - device digital advertising campaigns. | o2.co.uk - Business shop, My O2 web, Home page, Why O2, Help content and Shop | Persistent - 60 days | 3rd |
| TapAd_TS | Tapad - this cookie enables us to measure the effectiveness of our cross - device digital advertising campaigns. | o2.co.uk - Business shop, My O2 web, Home page, Why O2, Help content and Shop | Persistent - 60 days | 3rd |
| TAPID | Tapad - this cookie enables us to measure the effectiveness of our cross - device digital advertising campaigns. | o2.co.uk - Sign in area, Business shop, My O2 web, Home page, Why O2, Help content and Shop priority.o2.co.uk - Priority website | Persistent - 365 days | 3rd |
| _tq_id.TV* | TV Squared - this cookie is used to help measure the effectiveness of TV advertising. | o2.co.uk - Home page, Why O2, Help content and Shop | Persistent - 730 days | 1st |
| personalization_id | Twitter - this cookie enables us to measure effectiveness of advertising on the Twitter advertising platform and allows us to deliver relevant O2 advertising on this platform. | o2.co.uk - Sign in area, Business shop, My O2 web, Home page, Why O2, Help content and Shop priority.o2.co.uk - Priority website | Persistent - 730 days | 3rd |
| VISITOR_INFO1_LIVE | YouTube - this cookie enables us to measure effectiveness of advertising on the Youtube advertising platform and allows us to deliver relevant O2 advertising on this platform. | o2.co.uk - Business shop, Home page, Why O2, Help content and Shop priority.o2.co.uk - Priority website | Persistent - 180 days | 3rd |
| YSC | YouTube - this cookie enables us to measure effectiveness of advertising on the Youtube advertising platform and allows us to deliver relevant O2 advertising on this platform. | o2.co.uk - Business shop, Home page, Why O2, Help content and Shop priority.o2.co.uk - Priority website | Session | 3rd |
| 1P_JAR | Google advertising - this cookie enables us to measure the effectiveness of advertisements on the Google advertising platforms and allows us to deliver relevant O2 advertising on these platforms. | o2.co.uk - Shop, O2 Recycle, O2 Star Trader and O2 Business Blog | Persistent - 30 days | 3rd |
| Conversion | Google advertising - this cookie enables us to measure the effectiveness of advertisements on the Google advertising platforms and allows us to deliver relevant O2 advertising on these platforms. | o2.co.uk - Shop | Persistent - 14 days | 3rd |
| _scid | SnapChat - this cookie allows us to measure the effectiveness of our SnapChat advertising campaign and allows us to show relevant O2 advertising to customers on SnapChat platforms. | o2.co.uk - Shop | Persistent - 396 days | 1st |
| sc_at | SnapChat - this cookie allows us to measure the effectiveness of our SnapChat advertising campaign and allows us to show relevant O2 advertising to customers on SnapChat platforms. | o2.co.uk - Shop | Persistent - 473 days | 3rd |
| X-AB | SnapChat - this cookie allows us to measure the effectiveness of our SnapChat advertising campaign and allows us to show relevant O2 advertising to customers on SnapChat platforms. | o2.co.uk - Shop | Persistent - 1 day | 3rd |
| __hssrc | HubSpot - this cookie enables us to measure effectiveness of advertising on the HubSpot platform. | o2.co.uk - O2 Star Trader | Session | 1st |
| __hstc | HubSpot - this cookie enables us to measure effectiveness of advertising on the HubSpot platform. | o2.co.uk - O2 Star Trader | Persistent - 395 days | 1st |
| __Secure-ENID | Google advertising - this cookie enables us to measure the effectiveness of advertisements on the Google advertising platforms and allows us to deliver relevant O2 advertising on these platforms | o2.co.uk - O2 Star Trader | Persistent - 365 days | 3rd |
| DV | Google advertising - this cookie enables us to measure the effectiveness of advertisements on the Google advertising platforms and allows us to deliver relevant O2 advertising on these platforms. | o2.co.uk - O2 Recycle | Persistent - 1 day | 3rd |
| hubspotutk | HubSpot - this cookie enables us to measure effectiveness of advertising on the HubSpot platform. | o2.co.uk - O2 Star Trader | Persistent - 180 days | 1st |
| __qca | Quantcast - this cookie helps us to accurately track visitors for website / app traffic. It enables us to measure the effectiveness of advertising on the Quantcast advertising platform and allows us to deliver relevant O2 advertising on this platform. | o2.co.uk - Business Shop | Persistent - 13 months | 1st |
| mc | Quantcast - this cookie enables us to measure the effectiveness of advertising on the Quantcast advertising platform and allows us to deliver relevant O2 advertising on this platform. | o2.co.uk - Business Shop | Persistent - 13 months | 3rd |
| d | Quantcast - this cookie is used for market and audience segmentation within the Quantcast advertising platform and to deliver relevant O2 advertising on this platform. | o2.co.uk - Business Shop | Persistent - 3 months | 3rd |
3. How to manage your cookie settings
Click here to change or manage your cookie settings for priority.o2.co.uk and o2.co.uk (the Sign in area, Business shop, My O2 web, the Home page, Why O2, Help content, and the Shop). If you are aged 12 years or younger your consent to cookies should be provided by your parent or guardian.
There may be some legacy cookies, pages on o2.co.uk and some O2 websites that can’t yet be managed through your cookie settings. We’re working hard to update these as soon as we can. In the meantime, you can manage the cookies by changing your browser settings to restrict, block or delete cookies if you want. Each browser is different, so check the ‘Help’ menu of your particular browser (or your mobile phone’s handset manual) to learn how to change your cookie preferences. Many browsers have universal privacy settings for you to choose from.
How to manage cookies in Microsoft Edge
Cookie settings in most versions of Internet Explorer can be found by clicking the tools option and then the privacy tab.How to manage cookies in Firefox
Cookie settings in Firefox are managed in the Options window's Privacy panel. See Options window - Privacy Panel for information on these settings.How to manage cookies in Chrome
Click on the spanner icon on the toolbar, select settings, click the under the bonnet tab, click on content settings in the privacy section.How to manage cookies in Opera
You can manage cookies in Opera if you Click on settings, then Preferences, then Advanced and finally CookiesHow to manage cookies in Safari
Choose Safari, then preferences and then click security. You should then be able to specify if and when Safari should accept cookies.To manage cookies on your mobile phone please consult your manual or handbook.
Third-parties
O2 works with a number of companies and websites that help make sure our adverts, promotions and marketing messages are displayed to people who might be interested.
If you go on to a web page that contains embedded content, like YouTube, you may be sent cookies from these websites. We don't control the setting of these cookies, so please check the third-party websites for more information about their cookies and how to manage them.