With an E Top-Up card
A great way to top up your call time is with E Top-Up. It's easier than buying a printed till voucher each time you want to top up, and you can re-use the same card over and over again.
How to use E Top-Up
Your O2 E Top-Up card must be activated before you use it for the first time. You can do this in two ways.
The quickest way is to enter *148* followed by the 19-digit number printed on the reverse of the card followed by the five-digit PIN found under the scratch panel. Then press # followed by SEND.
*148*19 digit number *five-digit PIN # SEND
Or, you can call 248 free of charge from your mobile phone and follow the prompts. Your card will be activated within a few minutes.
Once activated, using E Top-Up is easy. Simply hand over your card and cash in any of our O2 Stores or any retailer where you see the green Top-Up logo. Your E Top-Up card will be swiped and your mobile phone will be automatically topped up.
What's more, as a thank you for using E Top-Up, the first time you top up this way we'll give you 10% worth of your top-up as extra call time (up to £3), which we'll credit to your account within 24 hours.
Why not use it as a gift
You can now buy E Top-Up as a gift for someone else. Just pick up one of the new E Top-Up cards available in stores, bring it to the till and ask them to load the amount you'd like to treat someone to. But don't forget, before the call time can be used the card will need to be activated to the recipient's mobile phone.
This can be done by entering *148* followed by the 19-digit number printed on the reverse of the card followed by the five-digit PIN found under the scratch panel. Then press # followed by SEND.
*148*19 digit number *five-digit PIN # SEND
Or, you can call 248 free from your mobile phone and follow the prompts to activate your card. Within seconds a message will be sent to confirm that the call time has been loaded to the mobile phone.
How do I get an E Top-Up card?
You can get an E Top-Up card from any O2 Store or from thousands of retailers throughout the UK. Check out our Store Locator for your nearest outlet or order an E Top-Up card online and we'll post it to your address.
To use your E Top-Up card abroad see the information below: