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What makes an award-winning network?

One that gives all our customers the service they want.

More reliability. Making sure that everyone can do what they need to. Which is why we're putting extra money into making our network even better. Over the last few years we've spent over £1billion building our network. And we're making changes every day.
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Our live network

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We promise to:

  • Minimise the impact of our network on the environment
  • Keep spending. We currently invest the equivalent of over £1 million a day on improving our network – that’s a 25% increase on last year
  • Look after you. Our local engineers work 24 hours a day, 365 days a year to keep our network running
  • Be prepared to deal with the growing pressure on our network. Every six months, our customers use our network twice as much.

Pssst… 37,000 texts uses the same network space as one music track

Pssst… 01.01.10: we delivered the most texts ever sent in the UK

Pssst… 500,000 texts is the same as one YouTube clip on our network

Pssst… We're out there 24/7 to keep the network working, always

Pssst… We have 200 engineers dedicated to network performance

Pssst… We invest the equivalent of £1 million a day in our network

Pssst… We work hard to reduce the carbon footprint of our network

Pssst…01.01.11: we delivered the most texts ever sent in the UK in one day – a staggering 280 million!

Our Awards

We've won the 2011 uSwitch award for StreetStats 3G Fastest Nework.


We've won the 2011 recombu.com Best Network award.


We've won the 2011 uSwitch award for Best Network Coverage for Pay Monthly.


O2 Mobile Broadband delivers web pages faster than any other UK operator (Ofcom report 2010).


We've won the Mobile Choice Award for Best Network three years in a row.


We've won the What Mobile Awards 2010: Best Network.


Our network improvements won the Global Telecoms Business Innovation Award 2010.


In 16 out of 20 cities in the UK, Metrico found our web page download speed the fastest on a smartphone.


We're the first mobile company to be awarded the Carbon Trust Standard Award.


We’ve been awarded Network of the Year in 2010 in Know Your Mobile Awards 2010


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