Help and Support

Payment date and billing date

Payment date and billing date

The billing date is when your bill is produced and your allowances are reset. Around 14 days later is your payment date, which is when you'll need to have paid your bill.

We only take payments on a working day. If your payment date falls on a weekend or bank holiday, we'll try to take the payment the next working day.

Get in touch if you want to change your billing or payment date.

Was this information helpful? Yes | No

Thank you for sending your feedback.

Topics from O2 Community

Can't find what you're looking for?

Give us a moment

We're just checking to see if there's an available agent.

Live Chat - Busy

All our agents are currently busy, please try again later.

Live Chat - Offline

The service is currently offline.