Third-party cookies

Cookie Policy

Why does O2 allow cookies from other companies on its website?

Some third party cookies help us to:

  • collect statistics about how our website is used so we can improve our website
  • make sure you can see offers that are relevant to you
  • provide specific relevant content for your preferences and interests
  • allow the use of the online chat service

We use some cookies to track where you have come from, for example if you were referred to us by another website by collecting anonymous data. This lets us reward some external websites for referring customers to us.

We use a website recording service to track mouse clicks, mouse movements, page scrolling and how you interact with forms. The data is stored and used for aggregated and statistical reporting - we use this information to improve our website, and will not share it with anybody outside of the Telefónica Group.

You'll sometimes see our advertising or special offers on other websites. Cookies provided by the other website or advertising network can tell us how effective this is. For example, if you click on one of our advertisements, the website owner might use a cookie to tell us that you came from their site.

Cookies by themselves can't be used to find out the identity of any user. The information is completely anonymous and doesn't contain any of your personal data. Unless you choose to tell them, the third party sites will never know who you are even if they assign your browser a cookie.

What happens with social networks?

If you choose to 'share' O2 content with friends through Facebook, Twitter or other social networks you might be sent cookies from these websites. We don't control the setting of these cookies, so please check those websites for more information about their cookies and how to manage them.

Other third party cookies

Finally, please be aware that advertisers and other third parties may use their own cookies tags when you click on an advertisement or link on our website. These third parties are responsible for setting out their own cookie and privacy policies.

If you'd like to learn more about cookies in general and how to manage them, visit aboutcookies.org.

You can find out more about cookies from advertisers in this advice from the Internet Advertising Bureau.

We can't be responsible for the content of external websites.