Help with roaming and calling abroad
No need to switch off data roaming, with our Worldwide data Bolt On you can get online as soon as you step off the plane.
We have two Worldwide Data Bolt Ons. The one that's best for your next trip will depend on how you want to use the internet while you're away:
Worldwide 24 hour Data Bolt On
You can text us to add your Worldwide data Bolt On when you need it.
Worldwide 24 hour data Bolt On
You can choose to cap the number of Bolt Ons you can have, or go for unlimited:
You'll be charged £6 per MB, with either a standard cap (£33.34 – 50MB) or heavy user cap (£100 – 200MB), unless you have an existing data roaming Bolt On on your account already.
The Worldwide 24 hour data Bolt On only works outside Europe.
You can use O2 Travel whilst you are in Europe and then as you move to a country outside Europe you can automatically start using the Worldwide 24 hour data Bolt On, as long as you’ve added it to your tariff.
If your phone is turned on when you arrive overseas, we’ll send you a text which will either confirm the Worldwide data Bolt On you've already set up, or offer you the chance to get one.
The Worldwide 24 hour data Bolt On doesn’t support tethering.
However, the Worldwide data Bolt On does support tethering and you can use it to get your laptop or tablet online.
You'll receive an alert when 80% of your bundle has been used.
We'll send another when 95% has been used and a final alert when you’ve used all of your data.
Your Bolt On will automatically renew, either when you reach your data allowance or when the time expires.
When you reach 100% we'll send you a message to let you know. If you continue to use data you'll be charged for a new Bolt On and everything starts again.
You can still use any remaining time or data allowance if you travel from one country to another within the Worldwide data Bolt On countries.
For instance, if you drive from the USA to Mexico, the same Bolt On you bought in the USA will keep you connected to the internet when you’re in Mexico. Or Russia. Or China.
Take a look at our rates for the Worldwide data Bolt On and the rates for Worldwide 24 hour data Bolt On.
Once you've left the UK we’ll also send you a text message telling you how much you'll be charged for calls and texts where you are.
You can connect to local wifi services when you're abroad.
You won't use any of your O2 data allowance but your local wifi provider may charge you for use.
You can turn data roaming on or off in the data roaming settings of your phone menu. Check your phone's user guide or manufacturer's website for details
Many apps update automatically in the background and this can eat into your data allowance.
You can disable automatic updates in your phone's data settings – check your phone's user guide or manufacturer's website for details.
Any outstanding roaming data within your Worldwide data Bolt On will no longer be available.
We'll add your Bolt On when we transfer your tariff. Or if your new tariff's not compatible, we'll let you know.
Yes you can, if you add O2 Travel to your tariff.
Don't forget you can use your Worldwide data Bolt On allowance in Europe, just as you can throughout the world.
Not quite. They're available on most plans but a few are incompatible.
The Worldwide 24 hour data Bolt On IS NOT subject to VAT, because it can only be used outside EU VATable countries.
The Worldwide data Bolt On IS subject to VAT, because it can be used in EU VATable countries.
To opt out and pay £6 per MB with your usage capped, instead of receiving up to 200MB for up to 24 hours for £7.50 when you travel beyond Europe, call us from the UK on 0800 028 0202 or +44 344 809 0202 (free from O2 mobiles) from overseas.
You can get BlackBerry Worldwide for an additional £20 (ex VAT) to connect your BlackBerry directly to the internet while you’re abroad.
We no longer offer Data Abroad but continue to provide it to existing customers where it’s already on their tariff.
We're just checking to see if there's an available agent.