Personal | Business
O2 Logo White
Shop

Phones

PhonesSIM-free phonesUpgradesApple iPhoneiPhone 18 ProAndroid phonesSamsung Galaxy Phones

Tablets and dongles

TabletsApple iPadAndroid tabletsDongles and mobile WiFi

SIMs and Tariffs

SIM Only DealsPay As You Go SIMsTariffsInternationalTop-upEssential Plan

Accessories and more

Tech and accessoriesApple WatchSmartwatchesAirPodsGreat dealsGaming
Why O2

O2 for you

Flexible tariffs Upgrade with O2 Switch UpFair Deal for O2 customersPeace of mind with O2 Insure Tech news and inspiration

Saving you money

Data rollover Sell with O2 Recycle Auto-save plansMultisave discountsVirgin Media and O2 benefits

Stay connected

Our cutting-edge network5G and 5G+O2 SatelliteCheck your coverageTravel with EU roamingFree O2 WiFi hotspots

Perks and rewards

Priority Tickets and offersPick your O2 ExtrasCollect Airtime RewardsPerks at O2 venuesPay As You Go Rewards

Live bigger with Volt

Discover extra benefits
O2 bubbles

See all the reasons to choose O2

Why join O2?
Help

Help and support

AccountProducts and servicesDevice guidesInternational and networkSafety and security

Most popular

Activating your SIMeSIMHow to track your orderPayment supportUnderstanding your bill

Useful links

Store locatorNetwork statusFaulty deviceVirgin Media O2Fraud help

Contact us

My O2 AppAccess for allContact us
My O2SearchShop
  • Find a store
  • Check our network
  • Sign in to My O2
  • Track my order
  • Search

Popular in shop

  • iPhone 16 Pro Max
  • iPhone 16 Pro
  • iPhone 16
  • Apple Watch Series 10
  • Apple iPad A16
  • Samsung Galaxy S25 Ultra
  • Samsung Galaxy S25
  • Samsung Galaxy Z Flip6
  • Google Pixel 9 Pro XL
  • Google Pixel 9 Pro
  • SIM Only Deals
  • Virgin Media broadband deals

Help and Support

  • Help home
  • Contact us
  • My O2
  • Collection and delivery

Shop

  • Phones
  • Tablets
  • Pay Monthly SIM
  • Collection and delivery
  • Virgin Media O2 Joint Venture
  • Facebook
  • Youtube
  • X
  • Instagram
  • About O2
  • Better Connections Plan
  • Careers
  • News & PR
  • Sponsorship
  • Virgin Media and O2
  • Accessibility
  • Terms & Conditions
  • Privacy policy
  • Cookie policy
  • Modern Slavery Statement

©2026 Telefonica UK Limited

In relation to consumer credit, Telefónica UK Limited is authorised and regulated by the Financial Conduct Authority (Reference Number 718822)

  • O2
  • Find an O2 store

  • O2 Shop Poole

Welcome to O2 Poole in The Dolphin Poole. Discover an extensive range of mobile phone deals from top brands like Samsung and Apple, along with SIM cards and accessories. Enjoy exclusive Priority perks, including rewards, unique experiences, and early access to gig tickets 48 hours before general release. Our expert team is here to offer advice on the latest gadgets and assist with setting up your new device. Visit O2 Poole today for all your mobile needs.

Opening Times

Closed

Saturday
31 Oct

9:00 AM - 5:30 PM

Sunday
1 Nov

10:30 AM - 4:30 PM

Monday
2 Nov

9:00 AM - 5:30 PM

Tuesday
3 Nov

9:00 AM - 5:30 PM

Wednesday
4 Nov

9:00 AM - 5:30 PM

Thursday
5 Nov

9:00 AM - 5:30 PM

Friday
6 Nov

9:00 AM - 5:30 PM

Address

44 Falkland Square
Poole
Dorset
BH15 1ER

Phone Number

+441202666946

Get Directions

Accessibility

  • Wheelchair friendly

  • Disability trained

  • Seating available

Find out more about our accessibility services

FAQs

Switching is straightforward in store. Our team can check your current usage, explain available tariffs and move you onto a new plan right away so you leave with everything ready.

If you’ve got a phone that supports eSIM, we’ll handle the download and activation in store, confirm connectivity and explain how to manage it later on.

We’ll assess your device when you bring it in. For simple fixes we may be able to help in store, while bigger issues will go through our repair service. You’ll be updated along the way.

Dolphin Shopping Centre car park is right next to the O2 store, so it’s the easiest choice if you’re driving into Poole.

We can help you explore Virgin Media services like broadband and TV bundles, and check availability in your area. Any ongoing support comes directly from Virgin Media.

Billing queries, login resets and account updates can all be sorted in store. We’ll also show you how to keep track of your account using MyO2 on your phone.

The store is designed with step-free access and open space for easy movement. A member of the team will be happy to help if you need extra support.

Nearby stores

O2 Shop Bournemouth

4.34 miles

33 Commercial Road
Bournemouth
Dorset
BH2 5RH

Closed

Today

9:00 AM - 5:30 PM

Tomorrow

10:30 AM - 4:30 PM

O2 Shop Christchurch

9.01 miles

2 Saxon Square
Christchurch
Dorset
BH23 1QA

Closed

Today

9:00 AM - 5:30 PM

Tomorrow

10:00 AM - 4:00 PM

O2 Shop Weymouth

22.02 miles

17 St Mary Street
Weymouth
Dorset
DT4 8PB

Closed

Today

9:00 AM - 5:30 PM

Tomorrow

10:00 AM - 4:00 PM

Search other stores

Poole - Phone Shop | O2 Store

Closed, open tomorrow from 10:30 AM - 4:30 PM

Services

  • Shop

  • Top up

  • Free wifi

  • Support and Assistance

  • Repairs

  • Click and Collect

  • Virgin Media

Rating

4.1

(243 reviews)

Leave a review