Personal | Business
O2 Logo White
Shop

Phones

PhonesSIM-free phonesUpgradesApple iPhoneiPhone 18 ProAndroid phonesSamsung Galaxy Phones

Tablets and dongles

TabletsApple iPadAndroid tabletsDongles and mobile WiFi

SIMs and Tariffs

SIM Only DealsPay As You Go SIMsTariffsInternationalTop-upEssential Plan

Accessories and more

Tech and accessoriesApple WatchSmartwatchesAirPodsGreat dealsGaming
Why O2

O2 for you

Flexible tariffs Upgrade with O2 Switch UpFair Deal for O2 customersPeace of mind with O2 Insure Tech news and inspiration

Saving you money

Data rollover Sell with O2 Recycle Auto-save plansMultisave discountsVirgin Media and O2 benefits

Stay connected

Our cutting-edge network5G and 5G+O2 SatelliteCheck your coverageTravel with EU roamingFree O2 WiFi hotspots

Perks and rewards

Priority Tickets and offersPick your O2 ExtrasCollect Airtime RewardsPerks at O2 venuesPay As You Go Rewards

Live bigger with Volt

Discover extra benefits
O2 bubbles

See all the reasons to choose O2

Why join O2?
Help

Help and support

AccountProducts and servicesDevice guidesInternational and networkSafety and security

Most popular

Activating your SIMeSIMHow to track your orderPayment supportUnderstanding your bill

Useful links

Store locatorNetwork statusFaulty deviceVirgin Media O2Fraud help

Contact us

My O2 AppAccess for allContact us
My O2SearchShop
  • Find a store
  • Check our network
  • Sign in to My O2
  • Track my order
  • Search

Popular in shop

  • iPhone 16 Pro Max
  • iPhone 16 Pro
  • iPhone 16
  • Apple Watch Series 10
  • Apple iPad A16
  • Samsung Galaxy S25 Ultra
  • Samsung Galaxy S25
  • Samsung Galaxy Z Flip6
  • Google Pixel 9 Pro XL
  • Google Pixel 9 Pro
  • SIM Only Deals
  • Virgin Media broadband deals

Help and Support

  • Help home
  • Contact us
  • My O2
  • Collection and delivery

Shop

  • Phones
  • Tablets
  • Pay Monthly SIM
  • Collection and delivery
  • Virgin Media O2 Joint Venture
  • Facebook
  • Youtube
  • X
  • Instagram
  • About O2
  • Better Connections Plan
  • Careers
  • News & PR
  • Sponsorship
  • Virgin Media and O2
  • Accessibility
  • Terms & Conditions
  • Privacy policy
  • Cookie policy
  • Modern Slavery Statement

©2026 Telefonica UK Limited

In relation to consumer credit, Telefónica UK Limited is authorised and regulated by the Financial Conduct Authority (Reference Number 718822)

  • O2
  • Find an O2 store

  • O2 Shop Lancaster

Visit O2 Lancaster shop for mobile phone deals on brands such as Apple and Samsung and flexible SIM card contracts. O2 Priority gives you exclusive rewards, early access to gig tickets, offers from high street brands, and prize draws. Our team is here to help with setup and support. Drop by today to see the latest in tech.

Opening Times

Closed

Saturday
31 Oct

9:00 AM - 5:30 PM

Sunday
1 Nov

10:00 AM - 4:00 PM

Monday
2 Nov

9:00 AM - 5:30 PM

Tuesday
3 Nov

9:00 AM - 5:30 PM

Wednesday
4 Nov

9:00 AM - 5:30 PM

Thursday
5 Nov

9:00 AM - 5:30 PM

Friday
6 Nov

9:00 AM - 5:30 PM

Address

5 Penny Street
Lancaster
Lancashire
LA1 1UA

Phone Number

+441524389666

Get Directions

Accessibility

  • Wheelchair friendly

  • Disability trained

  • Seating available

  • Hearing loop

Find out more about our accessibility services

FAQs

The most convenient spot for parking at our Lancaster shop is St Nicholas Arcades Car Park, which is just a few minutes’ walk from the store. It’s ideal for short stays and offers accessible parking if needed.

Yes, we’re here to help however we can. Our team can answer your questions about anything from your monthly bill, to changing your plan or help logging into your account, just pop in. We’ll talk it through and find the best solution.

We do. If your phone is damaged or something’s not working right, bring it in and we’ll take a look. Some issues can be fixed in-store, and if not, we can arrange a secure repair through O2’s trusted repair service.

We can check if Virgin Media broadband, TV and phone packages are available at your home and talk you through the plans. If you’re with O2 for mobile too, ask us about Volt, which gives you added benefits like more mobile data and faster broadband at no extra cost.

Our Lancaster shop is step-free and easy to access, with enough space inside to move around comfortably. Just let our team know if you need anything and we'll be on hand to help.

Yes, no problem. Whether you’ve lost your SIM, it’s damaged, or you need a different size, we’ll sort it for you in-store. Just bring along some photo ID so we can confirm your account details.

Nearby stores

O2 Shop Thornton Cleveleys

15.45 miles

29 Victoria Road West
Thornton Cleveleys
Lancashire
FY5 1BS

Closed

Today

9:00 AM - 5:30 PM

Tomorrow

10:00 AM - 4:00 PM

O2 Shop Blackpool

19.1 miles

Unit 8a Houndshill Shopping Centre
Blackpool
Lancashire
FY1 4HU

Closed

Today

9:00 AM - 5:30 PM

Tomorrow

10:00 AM - 4:00 PM

O2 Shop Kendal

19.51 miles

Unit 10 Westmorland Shopping Centre
Kendal
Cumbria
LA9 4LR

Closed

Today

9:30 AM - 5:00 PM

Tomorrow

Closed

Search other stores

Lancaster - Phone Shop | O2 Store

Closed, open tomorrow from 10:00 AM - 4:00 PM

Services

  • Shop

  • Top up

  • Free wifi

  • Support and Assistance

  • Repairs

  • Click and Collect

  • Virgin Media

Rating

4.3

(186 reviews)

Leave a review