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  • O2 Shop Bristol

Visit O2 Bristol for unbeatable mobile phone deals. Explore our selection of Samsung and Apple phones, SIM cards, and more. Take advantage of Priority benefits, such as exclusive rewards, special experiences, and early access to concert tickets. Whether you need help choosing the latest gadgets or setting up your new phone, our friendly team is ready to assist. Stop by O2 Bristol for expert advice and great deals.

Opening Times

Closed

Saturday
31 Oct

9:30 AM - 6:00 PM

Sunday
1 Nov

11:00 AM - 5:00 PM

Monday
2 Nov

9:30 AM - 6:00 PM

Tuesday
3 Nov

9:30 AM - 6:00 PM

Wednesday
4 Nov

9:30 AM - 6:00 PM

Thursday
5 Nov

9:30 AM - 6:00 PM

Friday
6 Nov

9:30 AM - 6:00 PM

Address

5 Broadmead
Bristol
BS1 3HF

Phone Number

+441174540002

Get Directions

Accessibility

  • Wheelchair friendly

  • Disability trained

  • Seating available

  • Hearing loop

Find out more about our accessibility services

FAQs

Yes - if your phone supports eSIMs, the team at O2 Bristol can walk you through the full setup. We’ll help you download the eSIM profile, activate it on your handset, and make sure you’re connected before you leave. If you’re moving from a physical SIM to an eSIM, we’ll make the switch seamless so you don’t lose service.

If you’ve lost or damaged your SIM card, O2 Bristol can provide a replacement on the spot. Just bring ID with you, and we’ll issue a new SIM and get it activated. In most cases, your number and plan will be available straight away, so you won’t be without service for long.

Upgrading your contract in store is simple. At O2 Bristol, we’ll check if you’re due an upgrade, talk you through your options, and help you choose the right plan and device. Everything can be set up in store so you leave ready to use your new phone or tariff with no extra steps at home.

If you can’t access MyO2 or you’ve forgotten your login details, our Bristol team can reset your account with you. We’ll make sure you can log in again securely, and show you how to use the app to check bills, manage data, and update your plan.

There are several parking options near O2 Bristol. Cabot Circus and Galleries Shopping Centre both have multi-storey car parks just a short walk from the store, making it easy to combine your visit with shopping.

Yes - O2 Bristol has step-free access and wide pathways inside to make it easy for wheelchair users and prams. If you’d like a hand while browsing or at the till, our team is happy to help.

You can learn about Virgin Media’s broadband and bundle deals in store at O2 Bristol. If you have questions about your existing Virgin Media service, such as bills or repairs, our team will point you towards the dedicated Virgin Media support channels.

Nearby stores

O2 Shop Cribbs Causeway

4.7 miles

Unit 62 The Mall Cribbs Causeway
Bristol
BS34 5DG

Open now, closes in 48 min

Today

8:45 AM - 8:00 PM

Tomorrow

11:00 AM - 5:00 PM

O2 Shop Bath

11.22 miles

55 Southgate Street
Bath
Somerset
BA1 1TG

Closed

Today

9:00 AM - 6:00 PM

Tomorrow

10:30 AM - 4:30 PM

O2 Shop Weston Super Mare

18.55 miles

39 High Street
Weston Super Mare
Somerset
BS23 1HD

Closed

Today

9:00 AM - 5:30 PM

Tomorrow

10:00 AM - 4:00 PM

Search other stores

Bristol - Phone Shop | O2 Store

Closed, open tomorrow from 11:00 AM - 5:00 PM

Services

  • Shop

  • Top up

  • Free wifi

  • Support and Assistance

  • Repairs

  • Click and Collect

  • Virgin Media

Rating

3.7

(310 reviews)

Leave a review