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  • O2
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  • O2 Shop Birmingham - New Street

Visit O2 Birmingham located at New Street for unbeatable mobile phone deals. Explore our selection of Samsung and Apple phones, SIM cards, and more. Take advantage of Priority benefits, such as exclusive rewards, special experiences, and early access to concert tickets. Whether you need help choosing the latest gadgets or setting up your new phone, our friendly team is ready to assist. Stop by O2 Birmingham for expert advice and great deals.

Opening Times

Closed

Saturday
31 Oct

9:00 AM - 7:00 PM

Sunday
1 Nov

11:00 AM - 5:00 PM

Monday
2 Nov

9:00 AM - 7:00 PM

Tuesday
3 Nov

9:00 AM - 7:00 PM

Wednesday
4 Nov

9:00 AM - 7:00 PM

Thursday
5 Nov

9:00 AM - 7:00 PM

Friday
6 Nov

9:00 AM - 7:00 PM

Address

24 New Street
Birmingham
B2 4RQ

Phone Number

+441216433390

Get Directions

Accessibility

  • Wheelchair friendly

  • Disability trained

  • Seating available

  • Hearing loop

Find out more about our accessibility services

FAQs

Yes, our city centre store can support with most account queries. From setting up a new MyO2 profile to resolving billing questions, we’ll make sure you leave confident in how to manage your account.

Being in the city centre, there are lots of nearby car parks including Snow Hill and New Street Station. Each has both short-stay and all-day options, and public transport links are excellent if you’d prefer not to drive.

You can start O2 Recycle online, and our team can help wipe your old phone ready for posting. Payment is usually made within a week of your device being received and approved.

Yes, the store is fully accessible with step-free entry and space inside to move around comfortably. If you’d like assistance during your visit, just ask a member of staff.

Yes, Virgin Media services are available to discuss in store. We can talk you through broadband, TV, and bundle deals, and check availability for your home address.

Yes, Click and Collect is offered here. Place your order online, pick New Street as your store, and bring ID and your confirmation when collecting.

Nearby stores

O2 Shop Birmingham - The Fort

3.74 miles

Unit 9 The Fort Shopping Centre
Birmingham
B24 9FP

Closed

Today

9:30 AM - 6:00 PM

Tomorrow

11:00 AM - 5:00 PM

O2 Shop West Bromwich

4.82 miles

33 New Square
West Bromwich
Birmingham
B70 7PP

Closed

Today

9:00 AM - 5:30 PM

Tomorrow

11:00 AM - 5:00 PM

O2 Shop Solihull

6.81 miles

35 Mill Lane Arcade Touchwood
Solihull
B91 3GS

Closed

Today

9:30 AM - 6:00 PM

Tomorrow

11:00 AM - 5:00 PM

Search other stores

Birmingham New Street - Phone Shop | O2 Store

Closed, open tomorrow from 11:00 AM - 5:00 PM

Services

  • Shop

  • Top up

  • Free wifi

  • Support and Assistance

  • Repairs

  • Click and Collect

  • Virgin Media

Rating

3.8

(271 reviews)

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