Help with topping up
Frequently Asked Questions
The credit/debit cards you can use to Top-Up are Visa Credit, Visa Debit, Electron, Mastercard, Switch/Maestro and Solo.
There is no registration process involved all you need is the mobile number you wish to Top-Up and a valid credit or debit card to follow our easy to use 3 Step process.
Just enter the mobile number you wish to Top-Up, the credit/debit card type and the amount you want to Top-Up by.
Enter your credit/debit card details and registered billing address.
Confirm your Top-Up request.
Yes as long as they make a payment using their valid debit or credit card.
The maximum amount that you can Top-Up your mobile with your credit and debit card is £100 every 30 days. In addition there is a £30 limit per 24 hours.
The minimum that you can Top-Up by is £10.
If you have already topped up to this level with a credit/debit card then you will need to use one of our other Top-Up methods such as E Top-Up, ATM Top-Up or vouchers.
Yes 10% bonus on 1st use and this also counts towards the O2 rewards