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Current promotions

Current promotions

Current Promotions
 

                                                   This promotion is no longer available to new customers.

  1. Offer only available to new and upgrading customers who select a 50% extra 18 month minimum term contract calling plan subject to the terms below. O2 reserves the right to withdraw or amend this offer at any time on reasonable notice. Participating customers will receive 30 days notice via text message before promotional minutes and messages are withdrawn.
  2. All O2 Online and O2 Best for Business customers (new and upgrading) are ineligible to take-up this offer.
  3. Existing customers must upgrade and change to an eligible calling plan to take up this offer. In these circumstances any unused inclusive allowance will be lost.
  4. "Pay Up Front" and "Pay Up Front for Life" customers must transfer to an eligible plan to take up the offer. Please note, on transfer, any outstanding pre-paid line rental will be lost, and customers will unable to return to a Pay Up Front offer.
  5. Eligible calling plans include; O2 25 - 50% Extra, O2 50 - 50% Extra , O2 100 - 50% Extra, O2 200 - 50% Extra, O2 250 - 50% Extra, O2 400 - 50% Extra, O2 600 - 50% Extra, O2 Leisure Time Plus - 50% Extra and O2 Leisure Time All - 50% Extra.
  6. Eligible calling plans are only available in O2 Stores, O2 Customer Services and O2 Telesales.
  7. Eligible customers will automatically receive 50% extra minutes and messages for as long as they remain connected to an 18 month 50% extra calling plan. Customers who switch to an ineligible plan or who fail to comply with any of the terms of this promotion will lose the 50% extra benefit.
  8. Customers agreeing a 50% Extra 18 month contract are ineligible to receive the Double O2 promotion.
  9. Connection to pay monthly is subject to status and credit check. New customers are not permitted to change to a lower subscription calling plan in their first 6 months.
  10. 50% Extra promotional allowances must be used within the month. Unused allowances cannot be carried over into subsequent months.
  11. Promotional minutes will be decremented before standard inclusive minutes. Promotional messages will be decremented before any Bolt On Messages and then standard inclusive calling plan messages.
  12. Customers who disconnect and reconnect (for whatever reason) are not eligible for this offer.
  13. No cash alternatives are available. Promotional allowances cannot be transferred.
  14. This promotion cannot be used in conjunction with any other offer.
  15. The Promoter: Telefónica O2 UK Limited, 260 Bath Road, Slough, Berkshire, SL1 4DX.

 

 

  1. Selected O2 pay monthly customers who have registered their date of birth details with O2 will be offered 50 free UK messaging units ("Promotional Messages") during the month of their registered birth date. 
  2. The Promotional Messages are available only after the customer has replied to 22202 to opt into the programme. This reply must be made within 30 days of offer. O2 will then send a confirmation SMS to confirm when the offer will become active.

  3. The Promotional Messages will then be available for 30 days.

  4. Promotional Messages can be used to send standard UK picture messages or standard UK text messages. A picture message is equivalent to four units and a text message is one.  Picture messaging is handset dependent.

  5. Registered birth dates can be changed if O2's records are incorrect for any reason but only a single birthday gift of Promotional Messages per mobile phone number can be given during any 12 month period.

  6. The customer's monthly messaging allowance under their pay monthly tariff will be unaffected, and the Promotional Messages are over and above the customer’s standard monthly allowance.

  7. Promotional Messages will be used before all standard inclusive calling plan messages

  8. Messages sent after the Promotional Messages have been used will be charged at the customer's standard tariff rate.

  9. Unused Promotional Messages cannot be rolled over on any calling plan, even on calling plans where standard inclusive minutes can be rolled over to the subsequent month

  10. O2 reserves the right to withdraw or amend the Birthday Gift offer at any time on notice to participating customers. Notice will be via text message and will be effective immediately.

  11. Promoter: Telefónica O2 UK Limited, 260 Bath Road, Slough, Berkshire, SL1 4DX


 

 
  1. Pay & Go customers who have registered their date of birth details with O2 will be given 50 free UK messaging units on their registered birth date. You must be a minimum of 16 years old to be eligible for the birthday gift and have been connected to O2 Pay & Go service for more than 14 days.
  2. The 50 free messaging units are available only after the customer has received a text message from O2 and must be used within 30 days. Unused free messaging units at the end of the 30 day period will expire. Messaging units can be used to send standard UK picture messages or standard UK text messages. A UK picture message is equivalent to three units and a UK text message is one. Picture messaging is handset dependent.
  3. Customers can register their birth date with O2 by calling Customer Service on 08705 678 678 (calls charged at 25p per minute from an O2 Pay & Go mobile in the UK) or by visiting www.o2register.co.uk
  4. Registered birth dates can be changed but only a single birthday gift of 50 free UK messaging units per mobile phone number can be given during any 12 month period.
  5. Customers with a monthly messaging allowance or Bolt On with messaging element will have their Bolt On frozen for the duration of the 50 free messaging units.
  6. Customers will be sent a text message at the end of the 30 days or when their 50 messaging units have been used up (whichever is sooner). Messages sent after expiry of the 30 days or after the 50 units have been used will be charged as per the customers' standard tariff rate.
  7. O2 reserves the right to withdraw or amend the Birthday Gift offer at any time. Notice will be given to participating customers via text message and will be effective immediately.
  8. Promoter: Telefónica O2 UK Limited, 260 Bath Road, Slough, Berkshire, SL1 4DX


 

BlackBerry Professional Software
This software is currently available as a free offer from RIM to new O2 business customers of the BlackBerry Enterprise Service.  The offer provides you with one copy of BlackBerry Professional Software, with one end-user license included (additional end-user licences can be purchased from O2). BlackBerry Professional Software supports up to 30 BlackBerry Enterprise Solution end-users and is currently available for Microsoft® Exchange or IBM® Lotus® Domino® email servers.

An additional offer of a free 5 user Client Access Licence (CAL) pack is also available to new O2 business customers of the BlackBerry Enterprise Service who connect at least 5 SIMs to Blackberry Enterprise Solution from O2, subject to the following terms

  • This offer is only available to O2 business customers who do not already subscribe to a BlackBerry Enterprise Solution tariff.
  • The offer runs from 1 February 2008 to 30 June 2008 and is subject to availability.  RIM reserves the right to withdraw this offer at any time.
  • In order to take advantage of this offer, after receiving their BlackBerry smartphones and SIMs from O2, the customer needs to send an email to o2offer@rim.com providing the following details: their O2 service provider name, O2 Account Manager name (if service has been provided directly by O2), and 5 BlackBerry device PIN numbers for the handsets that have been provided for the BlackBerry Enterprise Solution contract. O2 understands that within 24 hours RIM will send the customer an email back with their CAL Authentication Key which contains the licence for 5 users.
  • RIM reserves the right to check BlackBerry device PINs for validity.


Small Business Edition BlackBerry Enterprise Server
Small Business Edition BlackBerry Enterprise Server software including 5 end-user licences is currently available as a special free offer from RIM for Novell GroupWise customers.


 

The Loyalty Programme is open to eligible business customers connected to any O2 Standard Pay Monthly Plan excluding Mobile Extension, Data only plans, Standard Pay Upfront Plans or Phone for Life.

 

Loyalty Rewards

 

At O2's discretion you may be invited to choose a Loyalty Reward approximately 2 months prior to the end of the Minimum Term of your current Agreement   , and if so O2 will contact you with further details of your Reward. Should you wish to take advantage of your Loyalty Reward you agree that a new Minimum Period of 12, 24 or 36 months will apply to each SIM Card connection which benefits from a Loyalty Reward, from either: (i) the date upon which O2 receives confirmation of your acceptance; or, (ii) the end of the Minimum Period of each SIM Card connected under your existing Agreement; whichever date is later. It may take up to 60 days for the Loyalty Reward to be reflected in your bill.

 

Choice of Loyalty Rewards

 

Eligibility for Loyalty Rewards is subject at O2’s discretion to the Customer’s spend and status. It is also a condition of receiving your Loyalty Reward that you agree to sign up to a new 12, 24 or 36 month Minimum Period per SIM Card contract with O2.

 

1    A Customer who resigns a new Agreement with O2 after the 1st February 2008 shall, subject to satisfying the criteria set out below, be eligible to receive a Loyalty Reward in respect of each SIM Card which is resigned under the new Agreement as follows:

a.       20% discount on the monthly Line Rental Charge for customers whose period of continuous contract with O2 is less than 12 months and who resign a new contract for a further Minimum Period per SIM Card of 12 months; or,

b.       25% discount on the monthly Line Rental Charge for customers who are either: (i) resigning a new contract for a further Minimum Period per SIM Card of at least 24 months; or (ii) resigning a new contract for a further Minimum Period per SIM Card of 12 months, where the Customer’s period of continuous contract with O2 is greater than 22 months;  

 

2    A Customer who:

(i)   resigns a new Agreement with O2 after the 1st February 2008; and

(ii)            subscribes to a tariff OTHER THAN one of the following tariffs: Small Business Regular User; Small Business Frequent User; Medium Business Regular User; Medium Business Frequent User; Large Business Regular User; Large Business Frequent User; and, any additional SIM Cards which share bundles on any of these tariffs;

 

shall, subject to satisfying the criteria set out below, have the option to either:

 

(i)   select one of the discounts specified in paragraphs 1a. and 1b. above; or

(ii)  select one of the international voice call discounts* for international voice calls made from each SIM Card which is resigned under the new Agreement, as set out in paragraphs 2a or 2b below:

 

 

a.   a 10% monthly discount on all international voice calls types for customers whose period of continuous contract with O2 is less than 12 months and who resign a new contract for a further Minimum Period per SIM Card of 12 months; or  

b.   a 15% monthly discount on all international voice call types for customers who are either: (i) resigning a new contract for a further Minimum Period per SIM Card of at least 24 months; or (ii) resigning for a further Minimum Period per SIM Card of 12 months, where the Customer’s period of continuous contract with O2 is greater than 22 months;

 

* The international voice call types included in the discount specified under Loyalty Reward options c. and d. are as follows:
- voice calls made whilst abroad: to another country or within the same country or back to the UK
- voice calls received whilst abroad
- voice calls made from the UK to another country.

NB: voice call international discount relates to voice calls only and excludes text (SMS), data usage, premium rates and non-geographical calls.

 

 

General

 

O2 reserves the right to amend the terms of this Loyalty Programme at any time. In the event that O2 makes any changes to the terms of the Loyalty Programme, such changes will be published at www.o2.co.uk at least 28 days before any changes take place or come to effect. Last updated 1st February 2008.

 

The above Loyalty Rewards are available only to customers that re-sign a new Agreement with O2 on or after 1st February 2008.

 

Customers currently receiving loyalty rewards issued under the old loyalty reward scheme prior to 1st February 2008 will be entitled to retain the benefit of those loyalty rewards during the Minimum Term of their Agreement and thereafter subject at any time to 28 days’ notice from O2 that such rewards are being withdrawn, after which time O2 may withdraw such rewards from the Customer.

 

The “period of continuous contract with O2” means in respect of each SIM Card, the period commencing on the date the Customer first makes a contractual commitment with O2 for that SIM Card and under which contract (or further resigns of such contract) the Customer has been provided with continuous service by O2. Such period will be calculated by O2 in O2’s absolute discretion


 

 

  1. The offer is available to UK residents only.
  2. Applicants must be 16 or over.
  3. There is a maximum number of up to four O2 Online SIMs per household, as specified in the relevant promotion.
  4. Use of O2’s Pay & Go service is subject to O2 Pay & Go terms and conditions, applicants will be deemed to have accepted these terms when they first use the service.
  5. O2 reserves the right to withdraw or amend this offer at any time.
  6. The offer is only available whilst stocks last. If you have previously ordered SIMs from O2 and not activated them we reserve the right to send you fewer SIMs than you order, or none at all.
  7. Please allow up to 28 days for delivery.
  8. For full tariff terms for all Pay & Go tariffs please visit www.o2.co.uk/termsconditions/tariffsandboltons0153

 

June 2008 Pay & Go £5 Free Calltime – Terms & Conditions

  1. The promotion runs from 1st June 2008 to 30th June 2008 inclusive (“the Promotional Period”) and is open to all O2 Pay & Go customers.
  2. Customers will automatically get £5 free calltime if they top-up a required qualifying amount in a single transaction via cash machine top-up or via a pre-activated E Top-up card during the Promotional Period. The required qualifying amount depends on typical customer spend during the period   1st March 2007 to 30th April 2007, 31st May to 31st July 2007 and 1st September to 31st October 2007, 3rd December 2007 to 5th March 2008 and 1st April 2008 to 18th May 2008 (“the Pre-Qualification Period”). If during the Pre-Qualification Period:  Your highest spend on a single top-up was up to £19… you need to top-up with £20 or more in one go during the Promotional Period

           ·   Your highest spend on a single top-up was between £20 and £29…  you need to top-up £30 or more in one go during the Promotional Period

           ·  Your highest spend on a single top-up was between £30 and £50 you need to top up £50 in one go during the Promotional Period.

    Customers will either receive a text or should call 2423 free of charge from their mobile any time during the Promotional Period to confirm their required qualifying amount for this promotion.

  3. The top-up methods eligible to earn the extra £5 free calltime are cash machine top-up and E Top-up swipe card only.
  4. E Top-up swipe card top-ups that are applied against a non-activated E Top-up card with pre-applied credit (e.g. Giftable E Top-ups) and meet the required qualifying amount will qualify for £5 extra free calltime.
  5. There is no limit to the number of times customers can qualify for the promotion, but they must fulfil the required criteria each time to qualify.
  6. The Promoters’ decision is final and no correspondence will be entered into. No cash alternatives will be offered.  Credit cannot be transferred.
  7. This offer runs in conjunction with the 10% O2 Rewards offer and 10% loyalty upgrade offer but call time added by O2 for any reason will not count towards top up requirements.
  8. The Promoter reserves the right, where it considers there to have been any breach of these Terms and Conditions, any fraud or any abuse of the promotion, to refuse any application, deny entry into the promotion or seek reimbursement of any amount awarded. 
  9. The Promoter: Telefónica O2 (UK) Limited, 260 Bath Road, Slough, Berkshire, SL1 4DX.

 


 

  1. Move your mobile phone number from another UK network operator to O2 and we will give you £5 worth of call time each month for 6 months once you have opted-in to this promotion. Offer available to customers who successfully port their number from another UK Network Operator or MVNO over to O2 Pay & Go between July 1st and Sept 30th 2008.   
  2. Offer available to customers who successfully port their number from another UK Network over to O2 Pay & Go between July 1st and Sept 30th 2008.   
  3. To opt in, send a text message with the keyword MOVE to 21300.  You will receive a confirmation text within 24 hours to confirm the status of your opt in request.    
  4. You must opt in for this bonus within three months of your number successfully porting over to O2 Pay & Go. Any opt in that is submitted after this deadline will be deemed as void.   
  5. You will receive your first £5 bonus if you have topped up a minimum of £10 in the last month prior to opting-in to this promotion.   
  6. Top up to activate your O2 SIM, then top up at least £10 a month for the next six months to receive an extra £5 worth of call time credit on your O2 Pay & Go number each month for the next six month period.       
  7. If you fail to top up in any one month you will not receive the £5 bonus credit that month.
  8. Only one registration/ opt-in per customer in any 12 month period allowed.  If you transfer your number out of O2 and back again you will not be eligible for this promotion for a period of 12 months following your last port-in.       
  9. The £5 free call time will be applied as an airtime credit to your handset and may be used towards calls, texts and/or MMS. Unless otherwise stated, free call time delivered to you as part of any other O2 promotional offer will not contribute towards your qualifying top-up amount in relation to this promotion. Similarly, free call time delivered via this promotion will not contribute towards top-up requirements for any other O2 promotions.
  10. If your mobile is barred or you fail to top-up in accordance with the terms and conditions of your calling plan you will not receive your bonus credit. £5 credits will only be awarded for a period of 6 months from the date of you opting-in to this promotion in accordance with these terms and conditions. Any £5 credit(s) that are not issued or correctly claimed within in any given month may not be reclaimed at anytime.
  11. The £5 free call time may only be used in conjunction with your existing O2 Pay & Go mobile and cannot be transferred. No cash alternatives will be given.
  12. O2 reserves the right to withdraw or amend the promotion at any time. Notice will be given via text message to customers who have registered for the promotion and will be effective immediately.
  13. Promoter: Telefónica O2 UK Limited, 260 Bath Road, Slough, Berkshire, SL1 4DX. 


 

 

  1. O2 Open can only be used by present employees of selected O2 corporate customers. O2 reserves the right to verify that those intending to use the scheme are employees of a company with a current corporate account.

    The O2 Open card and O2 Open code will be invalidated once card holder ceases to be an O2 corporate account customer.

    Proof of identity in the form of a payslip or company ID is required. One card or code per person, percalendar year.
  2. The O2 Open card or O2 Open code can be used in any O2 store to receive the benefits up to a maximum of 6 times per calendar year.
  3. The O2 Open card and O2 Open code are the property of O2 and may be retained or invalidated if O2 has reasonable cause to suspect fraudulent use or if the card holder or person to whom the code was allocated ceases to be an O2 corporate account holder.
  4. O2 Open cannot be used in conjunction with any other special offer.
  5. Benefits of O2 Open cannot be transferred and no cash or credit alternatives will be offered.
  6. O2 reserves the right to cancel or withdraw the card scheme at any time.
  7. O2 reserves the right to change the terms and conditions and/or benefits at any time, subject to notifying the card holder via O2’s main contact within the cardholder’s organisation.
  8. Promoter: Telefónica O2 UK Limited, 260 Bath Road, Slough SL1 4DX.

 

This offer is no longer available to new customers as of 1st July 2007

 

  1. Customers who buy an O2 Pay & Go phone direct from O2from April 1st 2005 until 30th June 2007 will receive 10% extra top up credit for each eligible top up they make. This offer is available for as long as the customer remains connected to O2 Pay & Go with their existing SIM card. O2 reserves the right to withdraw or amend this offer at any time.
  2. The 10% extra top up credit will be applied to every qualifying top up made within the UK via any top up method.
  3. To qualify top ups must be successfully applied to the customers account and must have been paid for by the customer. The 10% extra top up credit will be applied to a customers account within 24 hours of the original top up. No cash alternative is available. Credits cannot be transferred.
  4. Extra top up credit applied under this promotion cannot be used in conjunction with other offers and promotions unless otherwise stated. The 10% extra credit, will count towards O2 Payback promotion, 5450, and O2 Talkalotmore tariff.
  5. Credits applied by O2 to your handset balance for any reason will not qualify for an additional 10% under this promotion.
  6. O2 reserves the right, where it considers there to have been any breach of these terms and conditions, any fraud or any abuse to seek reimbursement of top up credits applied to customers account.
  7. Please note, if you switch to a pay monthly tariff, change your mobile number, if your mobile is barred or if you fail to comply with any of these terms you will no longer be eligible to participate in this offer.
  8. Promoter: Telefónica O2 UK Limited, 260 Bath Road, Slough, SL1 4DX

 

 
  1. The O2 Rewards Programme ("the Programme") commences on the 1st April 2005 and will run on an ongoing basis. O2 reserves the right to withdraw or amend the Programme at any time. Notice will be given via text message to customers who have registered for the programme and will be effective immediately.
  2. The Programme is open to all O2 Pay & Go customers who opt in to participate in the Programme via text message. Customers will receive confirmation of opt-in, via text message, once their opt-in has been accepted. 
  3. Opt-in and redemption text messages relating to the Programme will be free of charge for all Pay & Go Original, Pay & Go Talkalot, Pay & Go Talkalotmore, Pay & Go Wild and Mobile Internet Pay & Go customers but chargeable at the standard rate for any other Pay & Go customers.
  4. Eligible customers will qualify for free calltime rewards equivalent to 10% of the value of their total top-ups during each quarterly period for the life of the Programme. The Programme is subject to a maximum reward of £150 per customer each quarter. 
  5. Quarterly periods are as follows: 1st April to 30th June, 1st July to 30th September, 1st October to 31st December and 1st January to 31st March. 
  6. Eligible customers may join the Programme at any time. Free calltime rewards will be based on total top-ups made during each qualifying period. First free calltime rewards will be based on total top-ups made from date of opt-in up to the end of that particular qualifying period. 
  7. Redemption periods for claiming each free calltime reward are 4th July to 31st August, 4th October to 30th November, 4th January to 28th February and 4th April to 31st May. 
  8. To be eligible each quarter, you must stay connected to O2 Pay & Go on your current mobile until your free calltime reward has been redeemed and loaded on your handset. If you change your Pay & Go mobile number during a quarterly period you will not be eligible for any free calltime reward accumulated on that mobile number at the end of that quarterly period.
  9. If you change your Pay & Go mobile number during the Programme you must opt-in again on your new number. Free calltime rewards will be counted from your new opt-in date to the end of that particular qualifying period.
  10. Free calltime rewards will be made available at the end of each quarterly period and must be redeemed within the relevant 2 month redemption period outlined above. Unclaimed free calltime rewards at the end of each redemption period will be lost.
  11. During each redemption period, you will be sent a text message confirming your free calltime reward. You must follow the instructions in this text message to redeem your free calltime reward. Free calltime rewards must be redeemed by the last day of the redemption periods outlined above otherwise they will be forfeited. Free calltime rewards will be loaded within approximately 48 hours of claiming your reward.
  12. Any free calltime rewards will not count towards the following quarters' qualifying top-up spend.
  13. Customers may use any combination of top-up methods: E Top-up, credit/debit card, voucher, ATM, Web and Mobile Top-up or any other new Top-up medium supported by O2.
  14. Free calltime rewards will be in pounds and/or pence and will be applied as a credit to your handset.
  15. If your mobile is barred or you fail to top-up in accordance with the terms and conditions of your calling plan your entry into the programme will be invalidated.
  16. Free calltime rewards may only be used in conjunction with your existing O2 Pay & Go mobile and cannot be transferred. No cash alternatives will be given.
  17. O2 accepts no responsibility for any tax liability caused/incurred by an individual or business relating to this programme.
  18. By entering into this programme, you will be deemed to have accepted and agreed to be bound by these terms and conditions. All entry instructions are deemed to form part of these terms and conditions.
  19. During each qualifying period O2 may keep you informed of your reward balance from time to time by text message. By participating in this Programme you agree to receive text messages relating to the Programme.
  20. O2 reserves the right, where it considers there to have been any breach of these terms and conditions, any fraud or any abuse of the Programme, to refuse any application or to seek reimbursement of any free calltime reward.
  21. Unless otherwise stated, free calltime delivered as part of any other O2 promotional offer will not contribute towards your qualifying top-up amount in relation to the Programme. Similarly free calltime delivered via the Programme will not contribute towards top-up requirements for other O2 promotions.
  22. Promoter: Telefónica O2 UK Limited, 260 Bath Road, Slough, Berkshire, SL1 4DX.


 

Pay & Go Terms & Conditions

  1. O2 Treats are available to O2 consumer Pay & Go customers who have completed 3 months continuous tenure. An opt-in is required and Treats will not be provided automatically, but new customers can register in advance.
  2. To receive an O2 Treat, customers must have maintained an average top-up in excess of £10 per month over the previous 3 months on a consumer tariff currently available from O2. Former tariffs may also be eligible, subject to technical compatibility. Call 2211 to check eligibility.
  3. Eligible customers will be offered a range of O2 Treats which may include free off peak minutes, messages or discounts on calls. Details will be provided when you call 2211 and again on activation, and full terms are below.  Each O2 Treat lasts for a maximum of 3 months. After 3 months, customers who continue to comply with the eligibility criteria will be able to select another O2 Treat. All O2 Treats are subject to change without notice. O2 Treats minutes and messages apply to UK, standard fixed lines (starting 01, 02 or 03) and mobile numbers only.
  4. If you have a 3 month average spend below £10 but have been an O2 Pay & Go customer for more than 3 months, you will need to top up £10 before the 27th of the month to become eligible for an O2 Treat for one month in the following month. Provided you continue to top-up at least £10 each month you will continue to be eligible for an O2 Treat for one month. O2 Treats can only be redeemed by calling 2211 free from your mobile phone (on the O2 mobile phone which the offer is to be applied).
  5. After selecting an O2 Treat and subject to verification of eligibility by O2 you will receive a text message within 72 hours which will confirm when your chosen O2 Treat has been added to your account.
  6. O2 Treats minutes and messages will be used up before all Bolt On or standard inclusive Calling Plan minutes and messages.
  7. O2 Treats promotional minutes and messages must be used within the month and unused promotional minutes and messages cannot be carried over into subsequent months on any calling plan.
  8. O2 reserves the right to withdraw or amend this offer at any time. Customers who have already opted in to O2 Treats will receive reasonable notice if O2 Treats are amended to their disadvantage.
  9. Customers who disconnect and reconnect (for whatever reason) are not eligible for this offer.
  10. O2 Treats cannot be used in conjunction with any other offer unless otherwise stated.
  11. Full details about O2 Treats can be viewed at www.o2.co.uk/mobilestariffs/tariffs/paygo/o2treats

The Promoter: Telefónica O2 UK Limited, 260 Bath Road, Slough, Berkshire, SL1 4DX.

 

Pay Monthly Terms & Conditions

 

  1. O2 Treats are available to O2 consumer Pay Monthly customers who have completed 6 months continuous tenure, except for Pay Monthly customers on a simplicity tariff who are eligible to receive O2 Treats once they have completed 1 month of continuous tenure.  An opt-in is required and Treats will not be provided automatically, but new customers can register in advance.
  2. To receive an O2 Treat customers must have maintained an average spend in excess of £10 per month over the previous 3 months on a consumer tariff currently available from O2. Former tariffs may also be eligible, subject to technical compatibility. Call 2211 to check eligibility.
  3. Eligible customers will be offered a range of O2 Treats which may include free off peak minutes, messages or discounts on calls. Details will be provided when you call 2211 and again on activation, and full terms are below.  Each O2 Treat lasts for a maximum of 3 months. After 3 months, customers who continue to comply with the eligibility criteria will be able to select another O2 Treat. All O2 Treats are subject to change without notice. O2 Treats minutes and messages apply to UK, standard fixed lines (starting 01, 02 or 03) and mobile numbers only.
  4. O2 Treats can only be redeemed by calling 2211 free from your mobile phone (on the O2 mobile phone which the offer is to be applied).
  5. After selecting an O2 Treat and subject to verification of eligibility by O2 you will receive a text message within 72 hours which will confirm when your chosen O2 Treat has been added to your account.
  6. O2 Treats minutes and messages will be used up before all Bolt On or standard inclusive Calling Plan minutes and messages.
  7. O2 Treats promotional minutes and messages must be used within the month and unused promotional minutes and messages cannot be carried over into subsequent months on any calling plan.
  8. O2 reserves the right to withdraw or amend this offer at any time. Customers who have already opted in to O2 Treats will receive reasonable notice if O2 Treats are amended to their disadvantage.
  9. Customers who disconnect and reconnect (for whatever reason) are not eligible for this offer.
  10. O2 Treats cannot be used in conjunction with any other offer unless otherwise stated.
  11. Full details about O2 Treats can be viewed at www.o2.co.uk/mobilestariffs/tariffs/paymonthly/o2treats

The Promoter: Telefónica O2 UK Limited, 260 Bath Road, Slough, Berkshire, SL1 4DX.

 

Pay & Go Free Anytime minutes O2 Treat

  1. The Free Anytime minutes O2 Treat is only available to existing O2 Pay & Go customers who are offered this O2 Treat when calling 2211 free from their mobile. Eligibility is subject to spend and tenure.
  2. This O2 Treat provides a monthly allowance of free anytime voice minutes made in the UK to UK standard landlines (starting 01 or 02) and other O2 mobiles. Excluded calls are calls to other UK mobile networks, video calls, calls starting 05, 08, 07744 or 07755, calls to Voicemail 901, calls made from the UK to abroad, calls made whilst abroad, calls to premium rate numbers and mobile internet calls.
  3. The number of free anytime minutes in the O2 Treat monthly allowance will be confirmed when calling 2211 and again by text message once the O2 Treat has been activated.
  4. The O2 Treat lasts for 3 months from the date of activation, although can be changed for an alternative O2 Treat, after 25 days.
  5. Unused calls allowance will not be rolled over from one month to the next.
  6. Calls made in excess of your free O2 Treat allowance each month will be charged at your standard rate.
  7. Where customers have a Bolt On that includes a voice call allowance, the O2 Treat monthly allowance will be decremented before the Bolt On allowance.
  8. General O2 Treats (existing customers) terms and conditions apply. See www.o2.co.uk/terms for details.

 

Pay & Go Free Texts O2 Treat

 

  1. The Free Text O2 Treat is only available to existing O2 Pay & Go customers who are invited to choose this O2 Treat when calling 2211 free from their mobile. Eligibility is subject to spend and tenure.
  2. This O2 Treat provides a monthly allowance of free texts to send from the UK to other UK mobiles. Texts sent to International and premium numbers and text sent whilst abroad are excluded.
  3. The number of free text messages in the O2 Treat monthly allowance will be confirmed when calling 2211 and again by text message once the O2 Treat has been activated.
  4. The O2 Treat lasts for 3 months from the date of activation, although can be changed for an alternative O2 Treat, subject to eligibility, after 25 days.
  5. Unused O2 Treats text allowance will not be rolled over from one month to the next.
  6. Texts sent in excess of your O2 Treat allowance each month will be charged at your standard rate.
  7. Where customers have a Bolt On that includes a text allowance, the O2 Treat monthly allowance will be decremented before the Bolt On allowance.
  8. General O2 Treats (existing customers) terms and conditions apply. See www.o2.co.uk/terms for details.

Pay & Go Happy Hour (free messaging) O2 Treat

 

  1. The Happy Hour O2 Treat is only available to existing O2 Pay & Go customers who are offered this O2 Treat when calling 2211 free from their mobile. Eligibility is subject to spend and tenure.
  2. The O2 Treat provides a daily allowance of 60 free text and 60 free MMS messages to send from the UK to other UK mobiles during the hours of 7-8pm ('Happy Hour') every day. The Treat allowance excludes texts and MMS sent to International and premium numbers and text and MMS sent whilst abroad. MMS messages require a compatible handset.
  3. The O2 Treat lasts for one month from the date of activation. After 25 days eligible customers will be able to choose another O2 Treat, subject to eligibility.
  4. Unused text and MMS within the O2 Treats allowance will not be rolled over from one day to the next.
  5. Unused text and MMS within the O2 Treats allowance will not be rolled over from one day to the next.
  6. Text and/or MMS sent in excess of the daily limit of 60 texts and 60 MMS sent during the Happy Hour will be charged at your standard rate.
  7. Where customers have a Bolt On that includes a text and/or MMS allowance, the O2 Treat daily allowance will be decremented before the Bolt On allowance.
  8. General O2 Treats (existing customers) terms and conditions apply. See www.o2.co.uk/terms for details.

 

Pay & Go Free Voicemail O2 Treat

  1. The Free Voicemail O2 Treat is only available to existing O2 Pay & Go customers who are offered this O2 Treat when calling 2211 free from their mobile. Eligibility is subject to spend and tenure
  2. This O2 Treat provides free calls to the Voicemail 901 service made from the UK.
  3. The O2 Treat lasts for one month for eligible customers with an average 3 month spend below £10 a month. After 25 days eligible customers will be able to choose another O2 Treat, subject to eligibility.
  4. For eligible customers with an average 3 month spend of £10 or more a month, the O2 Treat lasts for 3 months from the date of activation, although can be changed for an alternative O2 Treat after 25 days, subject to eligibility.
  5. General O2 Treats (existing customers) terms and conditions apply. See www.o2.co.uk/terms for details.

Pay & Go 10% off calls O2 Treat

  1. The 10% off calls O2 Treat is only available to existing O2 Pay & Go customers who are offered this O2 Treat when calling 2211 free from their mobile. Eligibility is subject to spend and tenure.
  2. This O2 Treat provides 10% off the price of calls made from the UK to other UK mobiles and UK standard landlines (starting 01 or 02) only. Excluded calls are video calls, calls starting 05, 08, 07744 or 07755, calls to Voicemail 901, calls made from the UK to abroad, calls made whilst abroad, calls to premium rate numbers and mobile internet calls.
  3. For eligible customers with an average 3 month spend below £10 a month, this O2 Treat lasts for one month from the date of activation. After 25 days eligible customers will be able to choose another O2 Treat, subject to eligibility.
  4. For eligible customers with an average 3 month spend of £10 or more a month, this O2 Treat lasts for , 3 months from the date of activation, although can be changed for an alternative O2 Treat after 25 days, subject to eligibility.
  5. General O2 Treats (existing customers) terms and conditions apply. See www.o2.co.uk/terms for details.

Pay & Go 25% off calls to mobiles on other UK networks O2 Treat

 

  1. The 25% off calls O2 Treat is only available to existing O2 Pay & Go customers who are offered this O2 Treat when calling 2211 free from their mobile. Eligibility is subject to spend and tenure.
  2. This O2 Treat provides 25% off the price of calls made from the UK to other mobiles on other UK networks. Excluded calls are calls to O2 mobiles, calls to UK standard landlines (starting 01 or 02), video calls, calls starting 05, 08, 07744 or 07755, calls to Voicemail 901, calls made from the UK to abroad, calls made whilst abroad, calls to premium rate numbers and mobile internet calls.
  3. The O2 Treat lasts for 3 months from the date of activation, although can be changed for an alternative Treat after 25 days, subject to eligibility.
  4. General O2 Treats (existing customers) terms and conditions apply. See www.o2.co.uk/terms for details.

Pay Monthly Free Off-peak minutes Treat

  1. The Free Off-peak minutes Treat is only available to existing O2 customers who are invited to choose this Treat when calling 2211from their mobile.
  2. The Treat provides free Off-peak voice minutes made in the UK to standard UK fixed-lines and UK mobiles between 7pm and 7am.
  3. The number of free minutes in the Treat allowance will be confirmed when calling 2211.
  4. The Treat lasts for 3 months from the date of activation
  5. Unused Calls allowance will not be rolled over from one month to the next.
  6. Calls made in excess of your free Treat allowance each month will be charged at your standard rate.
  7. Where customers have a message Bolt On, qualifying minutes used will be decremented in the following order: available Free Anytime Treat minutes, Bolt On minute allowances and minutes included in the tariff.
  8. General Treats terms and conditions apply. See www.o2.co.uk/terms for details.

Pay Monthly Free Anytime minutes Treat

  1. The Free Anytime minutes Treat is only available to existing O2 customers who are invited to choose this Treat when calling 2211from their mobile. 
  2. The Treat provides free anytime voice minutes made in the UK to standard UK fixed-lines and UK mobiles.
  3. The number of free minutes in the Treat allowance will be confirmed when calling 2211.
  4. The Treat lasts for 3 months from the date of activation.
  5. Unused Calls allowance will not be rolled over from one month to the next.
  6. Calls made in excess of your free Treat allowance each month will be charged at your standard rate.
  7. Where customers have a message Bolt On, qualifying minutes used will be decremented in the following order: available Free Anytime Treat minutes, Bolt On minute allowances and minutes included in the tariff.
  8. General Treats terms and conditions apply. See www.o2.co.uk/terms for details.

Pay Monthly Free Text Treat

  1. The Free Text Treat is only available to existing O2 customers who are invited to choose this Treat when calling 2211from their mobile.
  2. The Free Text Treat provides free text from the UK to other UK mobiles. The promotion excludes roaming texts and texts sent to International and premium numbers.
  3. The number of free text messages in the Treat allowance will be confirmed when calling 2211.
  4. The Treat lasts for 3 months from the date of activation.
  5. Unused Text allowance will not be rolled over from one month to the next.
  6. Texts made in excess of your free Treat allowance each month will be charged at your standard rate.
  7. Where customers have a message Bolt On, messages sent will be decremented in the following order: available Free Text Treat messages, Message Bolt On allowances and texts included in the tariff.
  8. General Treats terms and conditions apply. See www.o2.co.uk/terms for details.

Pay Monthly Happy Hour (free messaging) Treat

  1. The Happy Hour Treat is only available to existing O2 customers who are invited to choose this Treat when calling 2211from their mobile.
  2. The Treat lasts for 3 months from the date of activation.
  3. Customers will receive a free monthly allowance of messages per day to send in the UK to UK mobiles during the hours of 7-8pm ('Happy Hour') every day. The promotion excludes roaming texts and texts sent to International and premium numbers. MMS messages require a compatible handset.
  4. The Treat lasts for 3 months from the date of activation.
  5. Messages sent outside your free Treat allowance each month will be charged at your standard rate.
  6. Any messages sent in excess of the fair usage limit of 60 messages will be charged at the standard tariff rates.
  7. Where customers have a message Bolt On, messages sent will be decremented in the following order during Happy Hour: available Happy Hour promotional messages, Message Bolt On allowances and texts included in the tariff.

 

The following terms and conditions apply to business customers’ use of O2 Web Professional and are in addition to the terms within the Agreement between the Customer and O2:

 

  1. To Order O2 Web Professional you must be resident in the UK and aged 18 or above.
  2. Connection to O2 Web Professional is subject to status, credit-check and agreeing to the terms of an O2 pay monthly airtime contract with either a 24 or 36 month Minimum Period per SIM Card.  
  3. O2 Web Professional is offered as a promotional tariff during the period from 1st July 2008 until 31st December 2008 via selected O2 business channels only.
  4. O2 Web Professional is available to Business customers at a Charge of £12.77 (ex VAT) per month. 
  5. If applicable, upgrades are not available until the end of any existing Minimum Period and are subject to signing a new Minimum Term contract.
  6. Unused data cannot be carried forward from one month to the next on any tariffs. Existing customers transferring tariffs will lose any accrued rollover allowance. Data usage is measured in kilobytes (KB). 1MB = 1024 Kilobytes (KB), 1024 MB = 1 Gigabyte (GB).
  7. The O2 Web Professional tariff is available as a data only proposition
  8. Customers are responsible for ensuring they meet minimum system requirements in order to use the O2 Web Professional service.
  9. O2 Web Professional allows you 3GB per billing month inclusive use of O2 UK’s Edge/GPRS/3G/HSDPA networks, for internet use via your USB modem or data card. An excessive usage policy operates and no customer may use their SIM Card:

    a) in, or connected to, any other device excluding modems/data cards;

    b) to allow the continuous streaming of any audio / video content, enable Voice over Internet (VoIP), P2P or file sharing; or

    c) in such a way that adversely impacts the service to other O2 customers.

     If O2 reasonably suspects any customer is not acting in accordance with this policy O2 reserves the right to impose further charges, impose network protection controls which may reduce your speed of transmission, remove O2 Web Professional from an individual SIM card or all SIM cards contracted to you at any time, having attempted to contact you first.

  10. Any data used which is in excess of the 3GB monthly allowance on O2 UK’s Edge/GPRS/3G/HSDPA networks will be charged at £0.15 (ex VAT) per MB.
  11. The current maximum speed available on the O2 UK network is 1.8Mbps. However, connection speeds are subject to various factors including network coverage and signal strength and therefore we cannot guarantee that your connection will reach any specific speeds.
  12. Text messages sent via the SIM Card connected to the O2 Web Professional tariff will be charged at 10.21p (ex vat) per text message.
  13. Prices are correct at time of going to print but are subject to change.
  14. The Charges shown do not incorporate data roaming rates. Access to O2 Web
  15. Professional is subject to network coverage.        

 

 
  1. "Best Friend" offer gives 500 mins per month of free calls made from the UK to one chosen number for 3 months from the date of opt-in. The chosen number must be a UK standard land line or UK mobile number.
  2. This offer is available only to customers who are invited to participate by text message from O2. Eligible customers must opt in to Best Friend within 30 days of receiving the invitation text message and must select their chosen Best Friend number by calling 2425 free from their mobile.
  3. At the end of the 3 month period, all calls to the chosen Best Friend number will revert to standard tariff rate. Customers will be notified by text message when the 3 month period is coming to an end. Customers can choose to add the O2 Best Friend Bolt On for £4.99 per month by calling 2425 free from their mobile within 30 days of the Best Friend offer coming to an end. Alternatively, customers can add O2 Friends for £4.99 per month. Charges will be taken from customers calltime balance. General Bolt On terms apply to this Bolt On. See www.o2.co.uk/terms for details.
  4. Customers can change their chosen Best Friend number once a month or every time they make a top-up.
  5. Customers who exceed the 500 mins per month will be charged at their usual rates.
  6. O2 reserves the right to withdraw or amend Best Friend offer at any time on notice to participating customers. Notice will be given by text message and will be effective immediately.
  7. O2 reserves the right to monitor customer usage and to remove Best Friend service from mobiles where, in its reasonable opinion, levels of excessive usage/ abuse are detected.
  8. Promoter: Telefónica O2 UK Limited, 260 Bath Road, Slough, Berkshire, SL1 4DX


 

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