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100 winners of a year's worth of top-ups terms & conditions
  1. This prize draw is open to UK residents aged 16 or over who are O2 Pay & Go customers as at 1st August 2008 and who have not opted out of receiving marketing communications from O2. Employees of Telefónica O2 UK Limited, or any of its subsidiary companies, their families, agents or anyone else connected with this promotion are not eligible to enter. No third party entries or entries submitted by agents will be accepted.
  2. All eligible customers who top up £20 or more in one day between 1st and 31st August 2008 (inclusive) will be automatically be given 20 entries into the draw each time they do so.
  3. The prize is a year's worth of Airtime credit. Each winner will receive an amount of the Airtime credit equal to the value of their top-ups over the previous 12 months, up to a maximum amount of £500. The minimum prize shall be £120 of Airtime credit, regardless of the value of prior top-ups. The prize will be awarded in the form of Airtime vouchers to be used as the customer chooses over the course of the year. Voucher terms and conditions apply.
  4. The winners will be selected at random from all eligible entries received with 100 winners selected. The draw will take place on 15th September2008. The winners will be notified by 22nd September 2008 by telephone. If the prize is unclaimed or declined, or the winner cannot be contacted within a reasonable time, a supplementary winner may be drawn at O2's discretion and notified by telephone. O2 will not be responsible for any inability of the prize winner to take up the specified prize.
  5. The names of the winners may be obtained by sending a stamped self-addressed envelope detailing your request to:
    Year's worth of top-ups prize draw
    PO Box 61
    Tring
    HP23 4RN
  6. Cash or credit alternatives will not be offered. The prize is not transferable.
  7. O2 accepts no responsibility for incorrectly completed, lost or delayed entries, notices, acceptances or other documents.
  8. The winners may be required to participate in publicity connected with this promotion.
  9. The promoter's decision is final and no correspondence will be entered into.
  10. This promotion is governed by English Law.
  11. The promoter is Telefónica O2 UK Limited, 260 Bath Road, Slough, Berkshire, SL1 4DX ("O2").
3 months free voice subscription on O2 Business Regular & Frequent User Plans

This offer is available to new and existing business customers in selected channels, for a limited volume and upon the acceptance of the specific terms and conditions set out below.

The offer runs from 2nd March 2009 for a promotional period, subject to limited number of connections being available, on a first come first served basis. O2 reserves the right to change or withdraw this offer at any time. Once the limited number of free of charge connections have been taken, O2 Pay Monthly for Business tariffs will continue to be available however, normal charges will apply.

Customers connecting to a new 24 month minimum term Eligible voice tariff, who select either a BlackBerry Enterprise Solution, BlackBerry Internet Solution Unlimited, O2 Web Bolt On, iPhone Bolt On or an O2 Mobile Broadband Bolt On subscription for the same minimum term on at least 50% of their connections, will receive the first 3 months voice subscription free of charge This applies to the primary and/or the sharers taking an eligible data tariff, not to the whole account. This offer is only available where customers do not already subscribe to an O2 data or BlackBerry tariff, although resigning customers can count existing data or Blackberry subscriptions towards their 50% eligibility.

Eligible tariffs are: Small Business Regular User, Small Business Frequent User, Medium Business Regular User, Medium Business Frequent User, Large Business Regular User, Large Business Frequent User.

The free of charge element will appear as a credit on the customer’s invoice for the same amount as the monthly charge for the relevant voice subscription in each of the first 3 months. The free of charge element will not be applicable to additional minute Bolt Ons or any additional services. Standard subscription charges will apply automatically after this initial promotional period.

For the avoidance of doubt, the data tariff subscription (BlackBerry Enterprise Solution, BlackBerry Internet Solution Unlimited, Web Bolt On, iPhone Bolt On, O2 Mobile Broadband Bolt On or O2 Mobile Broadband for Business) cannot be removed within the 24 month minimum term period without paying the monthly charges for the remainder of that minimum term.

Customers migrating to new plans will lose any accrued rollover allowances from previous plans.

This offer is only available to customers connecting to standard O2 Business Plans. Not available with SIM Only, simplicity, My Business, Business Superuser or Business Certainty tariffs.

Customers must ensure the service is used in conjunction with an appropriate ‘data enabled’ handset. No cash alternatives are available. This offer is not available in conjunction with any other promotional offer.

Full terms for your O2 Business Plans will also apply and are available at o2.co.uk.

50% Extra terms & conditions

This promotion is no longer available to new customers.

  1. Offer only available to new and upgrading customers who select a 50% extra 18 month minimum term contract calling plan subject to the terms below. O2 reserves the right to withdraw or amend this offer at any time on reasonable notice. Participating customers will receive 30 days notice via text message before promotional minutes and messages are withdrawn.
  2. All O2 Online and O2 Best for Business customers (new and upgrading) are ineligible to take-up this offer.
  3. Existing customers must upgrade and change to an eligible calling plan to take up this offer. In these circumstances any unused inclusive allowance will be lost.
  4. "Pay Up Front" and "Pay Up Front for Life" customers must transfer to an eligible plan to take up the offer. Please note, on transfer, any outstanding pre-paid line rental will be lost, and customers will unable to return to a Pay Up Front offer.
  5. Eligible calling plans include; O2 25 - 50% Extra, O2 50 - 50% Extra , O2 100 - 50% Extra, O2 200 - 50% Extra, O2 250 - 50% Extra, O2 400 - 50% Extra, O2 600 - 50% Extra, O2 Leisure Time Plus - 50% Extra and O2 Leisure Time All - 50% Extra.
  6. Eligible calling plans are only available in O2 Stores, O2 Customer Services and O2 Telesales.
  7. Eligible customers will automatically receive 50% extra minutes and messages for as long as they remain connected to an 18 month 50% extra calling plan. Customers who switch to an ineligible plan or who fail to comply with any of the terms of this promotion will lose the 50% extra benefit.
  8. Customers agreeing a 50% Extra 18 month contract are ineligible to receive the Double O2 promotion.
  9. Connection to pay monthly is subject to status and credit check. New customers are not permitted to change to a lower subscription calling plan in their first 6 months.
  10. 50% Extra promotional allowances must be used within the month. Unused allowances cannot be carried over into subsequent months.
  11. Promotional minutes will be decremented before standard inclusive minutes. Promotional messages will be decremented before any Bolt On Messages and then standard inclusive calling plan messages.
  12. Customers who disconnect and reconnect (for whatever reason) are not eligible for this offer.
  13. No cash alternatives are available. Promotional allowances cannot be transferred.
  14. This promotion cannot be used in conjunction with any other offer.
  15. The Promoter: Telefónica O2 UK Limited, 260 Bath Road, Slough, Berkshire, SL1 4DX.
Business Flexibility

"Convert to consumer"

The following terms set out the basis on which existing customers may take advantage of the "convert to consumer" offer.

  1. This offer is available to existing business customers ("Customers") directly from O2, upon the acceptance of the specific terms and conditions set out below and is subject to availability. O2 reserves the right to change or withdraw this offer at any time.
  2. Customers can avoid termination fees by letting their employees take their mobile numbers with them when they leave their employment (the "Employee"). These mobile numbers can be migrated to consumer Pay Monthly contracts allowing the Employee to take responsibility for payment of the monthly subscription fees for maintaining their mobile phone number. If the conversion is successfully completed then the Customer's liability for the specific subscription converted will be terminated without further minimum term fees being payable by the Customer.
  3. The customer must be more than six months into their current minimum term contract.
  4. There is no charge for taking advantage of this offer.
  5. The Customer must advise us that they wish to migrate a number. A note will be added to the Customer's account on the relevant O2 billing system.
  6. The Employee visits o2.co.uk and chooses their tariff (and handset if required) and signs up for a consumer Pay Monthly minimum term contract as usual via the consumer shop.
  7. Once the Employee receives the SIM/ handset they must call Business Customer Services (8002 from an O2 Mobile) or email smebusinessaccounts@o2.co.uk and we'll ensure their old work number is switched onto their new consumer Pay Monthly account.
  8. We'll then send the Customer a final bill relating to that number and they will not be charged the termination fee or any outstanding minimum term fees.
  9. This offer is by invitation only and subject to availability and individual account limits.
  10. O2 reserves the right to withdraw this offer without further notice.
  11. Employees can choose any consumer Pay Monthly tariff but acceptance of their application will be subject to the usual Pay Monthly availability criteria. This offer is not available until the Employees Pay Monthly contract application is accepted.
  12. This offer is not available if the Customer's account is in arrears.
  13. Until the conversion is complete, the Customer is still responsible for any account charges relating to the mobile phone number being converted.
  14. If converting the Customer's parent mobile phone number then another mobile phone number must become the parent for the account.
  15. Full terms for your O2 Mobile services will continue to apply except to the extent that they are varied by these terms and are available at o2.co.uk

"Temporary Suspension"

The following terms set out the basis on which existing customers may take advantage of the "temporary suspension" offer.

  1. This offer is available to existing business customers ("Customers") directly from O2, upon the acceptance of the specific terms and conditions set out below and is subject to availability. O2 reserves the right to change or withdraw this offer at any time.
  2. Customers will be able to suspend some of their mobiles for a limited period. Suspended mobiles won't be able to make outgoing calls/texts or email but will continue to receive calls whilst in the UK.
  3. Upon acceptance of terms of the offer, the Customer won't have to pay the usual monthly subscription for any suspended mobiles numbers and there won't be any call charges.
  4. Where available, the service is for an initial three, six or twelve months. The maximum total suspension period is fifteen months for any individual mobile phone number.
  5. The customer must be more than six months into their current contract and have six or more handsets on their account.
  6. From the 1st March 2009 the following charges will apply:
    1. Free for the first three months (only available once per number suspended)
    2. £10 one off for an additional six months
    3. £20 one off for an additional 12 months
  7. There are no reactivation costs. Once a mobile phone number is reactivated, standard monthly subs will apply.
  8. This offer is by invitation only and subject to availability and individual account limits.
  9. Customers will not be able to make calls from suspended mobiles. The mobile phone number's voicemail box will be closed and it will not be possible to leave new messages or listen to existing message using the SIM card or remotely. It will also not be possible to receive SMS or MMS while the number is suspended. In addition suspended mobile phone numbers can't divert calls to other numbers.
  10. Customers who leave O2 while a mobile phone number or numbers is/are in suspension will have normal termination fees applied for that mobile phone number at the full rate.
  11. During the period of suspension, the Customer agrees that the minimum term contract end date for the suspended mobile phone numbers only will be extended by the suspension period.
  12. If the account's parent mobile phone number is suspended then another mobile phone number must become the parent for the account
  13. At the end of the temporary suspension period the Customer's monthly subscription will automatically revert to standard charges. Please note to be able to make calls the customer must contact O2 to have their SIM Card reactivated, even though normal charging will be resumed immediately.
  14. All prices are ex. VAT.
  15. Full terms for your O2 Mobile services will continue to apply except to the extent that they are varied by these terms and are available at o2.co.uk
Britney Spears Ticket Offer and Prize Draw
  • Promotional Period:
    9 a.m. GMT on 19 May 2009 to 5 p.m. GMT on 28 May 2009. No entries will be accepted after that date.
  • How To Enter:
    Entrants must be aged 18 or over and be eligible to receive the applicable offer. Potential entrants for the ticket offers will be chosen by O2 and receive an invitation to apply for selected free ticket offers. The invitation to enter is personal to the recipient and cannot be transferred. To validly enter the specified ticket offer promotion you must have received an email entry invite from O2. All valid entrants must enter via the website and answer the question correctly during the Promotional Period. http://www.o2blueroom.co.uk/Portal/Pages/competition.aspx?e=2327&c=24
  • Ticket Allocation Date:
    Successful applicants will be notified by telephone between 28 – 29 May 2009.
  • Offers and Prizes:
    There are 25 pairs of tickets available. Selected customers will be notified by telephone.

    The show: Britney Spears – The O2, London 22 October 2009.

    VIP Box Ticket Offer: 25 pairs of Britney Spears, The O2, London tickets. Tickets will be allocated on a random basis and the first 25 selected will be allocated the tickets.
  • Prize Conditions:
    The winners and their guests will be solely responsible for travel to and from the venue and any other expenses incurred in attending the show and for collection of tickets and attending the show.
  • Prize Redemption:
    Tickets will be sent to the winners to the address that is confirmed by the winner in accordance with instructions provided with the winning notification phone call.


  1. These Ticket Offers are open to selected customers of O2 who are UK residents aged 18 or over and who are invited to enter the applicable ticket offer promotion. Excluded are employees of O2, or any of its subsidiary companies, their families, agents or anyone else connected with this promotion. No third party entries, bulk entries or entries submitted by agents or any person other than the O2 customer who has received the invite will be accepted. O2 reserves the right to verify the eligibility of entrants. O2 may require such information as it considers reasonably necessary for the purpose of verifying the eligibility of an entry and the tickets may be withheld until and unless O2 is satisfied with the verification.
  2. Only one entry per mobile phone number is allowed.
  3. The Ticket Offers will run during the Promotional Period. Entries and applications received after this date and time will not be entered into the relevant promotion.
  4. The tickets available through the Ticket Offers will be allocated to valid applicants in a randomly selected basis. Winners will be notified between 28 – 29 May 2009 by telephone. The tickets will be awarded conditionally upon the acceptance of the winners and if a winner is unable to be contacted after a reasonable period or if any ticket is unclaimed or declined within a reasonable period, the ticket shall be deemed as unclaimed or unaccepted and a supplementary winner may be chosen or drawn at O2's discretion.
  5. O2 will not be responsible for any inability of a winner or their guests to take up the specified prize.
  6. The winner and any permitted companions will be solely responsible for travel to and from The O2. O2 will not be liable for any change of date or venue or cancellation of any event.
  7. Entrance to the show is subject to the standard terms and conditions of entry to The O2, which can be viewed online at http://www.theo2.co.uk/web/guest/termsandconditions.
  8. The names of the winners may be obtained by sending a signed handwritten request along with a stamped self-addressed envelope detailing your request to Simply Red Competition, Telefónica O2 UK Limited, 260 Bath Road, Slough SL1 4DX.
  9. O2 reserves the right, at its discretion, to provide substitute prize(s) of similar value should the specified prize(s) become unavailable for reasons beyond its control. Cash or credit alternatives will not be offered. None of the prizes are transferable. Events may occasionally be cancelled for reasons outside O2’s control. O2 will endeavour to promptly update any relevant information but cannot issue refunds for texts sent or calls made before this occurs. O2 will not be liable for any change of date or venue or cancellation of any event.
  10. O2 accepts no responsibility for incorrectly completed, lost or delayed entries, notices, acceptances, tickets or other documents related to the promotion. Entries not complying with these terms and conditions will be invalid.
  11. In the event of fraud, abuse, and/or an error affecting the proper operation of this promotion, including the allocation of more tickets than are available, O2 reserves the right to end or suspend the promotion; amend these terms & conditions; declare void the notification of winner(s); and/or to allocate available tickets by conducting a simple draw from all wrongly allocated winners.
  12. If any provision of these terms and conditions is held invalid by any law, rule, order or regulation of any government, or by the final determination of any court of a competent jurisdiction, such invalidity shall not affect the enforceability of any other provisions not held to be invalid.
  13. The winners may be required to participate in publicity connected with this promotion and it is a condition of entry that the winner(s) agree to their name and country of residence being made publicly available if they win.
  14. Entrants’ data will be collected, stored and processed for the purposes of administering and assessing this promotion. If a prize includes tickets to an event then for the purpose of administering the ticket allocation, O2 reserves the right to exchange information and data regarding tickets and applications with third party ticket providers and/or service providers.
  15. O2’s decision is final and no correspondence will be entered into.
  16. O2 reserves the right to suspend, cancel or amend the promotion and/or review and revise these terms and conditions at any time without giving prior notice and by continuing to take part in the promotion subsequent to any revision of these terms and conditions, entrants shall be deemed to have agreed to any such new or amended terms.
  17. To obtain further information from O2 about The O2, please register at o2.co.uk/theo2. If entrants indicate that they are would like further information about O2, their data will be retained for that purpose and used for marketing purposes by O2. If entrants subsequently do not wish their details to be used for marketing purposes, they should write to O2 care of The Data Controller at the address below.
  18. This Prize Draw is governed by English Law and is subject to the exclusive jurisdiction of the English courts.
  19. The promoter is Telefónica O2 UK Limited, 260 Bath Road, Slough, Berkshire, SL1 4DX (“O2”).
Birthday promotion - Pay Monthly terms & conditions
  1. Selected O2 pay monthly customers who have registered their date of birth details with O2 will be offered 50 free UK messaging units ("Promotional Messages") during the month of their registered birth date. 
  2. The Promotional Messages are available only after the customer has replied to 22202 to opt into the programme. This reply must be made within 30 days of offer. O2 will then send a confirmation SMS to confirm when the offer will become active
  3. The Promotional Messages will then be available for 30 days
  4. Promotional Messages can be used to send standard UK picture messages or standard UK text messages. A picture message is equivalent to four units and a text message is one.  Picture messaging is handset dependent
  5. Registered birth dates can be changed if O2's records are incorrect for any reason but only a single birthday gift of Promotional Messages per mobile phone number can be given during any 12 month period
  6. The customer's monthly messaging allowance under their pay monthly tariff will be unaffected, and the Promotional Messages are over and above the customer’s standard monthly allowance
  7. Promotional Messages will be used before all standard inclusive calling plan messages
  8. Messages sent after the Promotional Messages have been used will be charged at the customer's standard tariff rate
  9. Unused Promotional Messages cannot be rolled over on any calling plan, even on calling plans where standard inclusive minutes can be rolled over to the subsequent month
  10. O2 reserves the right to withdraw or amend the Birthday Gift offer at any time on notice to participating customers. Notice will be via text message and will be effective immediately
  11. Promoter: Telefónica O2 UK Limited, 260 Bath Road, Slough, Berkshire, SL1 4DX
Birthday terms & conditions
  1. Pay & Go customers who have registered their date of birth details with O2 will be given 50 free UK messaging units on their registered birth date. You must be a minimum of 16 years old to be eligible for the birthday gift and have been connected to O2 Pay & Go service for more than 14 days.
  2. The 50 free messaging units are available only after the customer has received a text message from O2 and must be used within 30 days. Unused free messaging units at the end of the 30 day period will expire. Messaging units can be used to send standard UK picture messages or standard UK text messages. A UK picture message is equivalent to three units and a UK text message is one. Picture messaging is handset dependent.
  3. Customers can register their birth date with O2 by calling Customer Service on 08705 678 678 (calls charged at 25p per minute from an O2 Pay & Go mobile in the UK) or by visiting www.o2register.co.uk
  4. Registered birth dates can be changed but only a single birthday gift of 50 free UK messaging units per mobile phone number can be given during any 12 month period.
  5. Customers with a monthly messaging allowance or Bolt On with messaging element will have their Bolt On frozen for the duration of the 50 free messaging units.
  6. Customers will be sent a text message at the end of the 30 days or when their 50 messaging units have been used up (whichever is sooner). Messages sent after expiry of the 30 days or after the 50 units have been used will be charged as per the customers' standard tariff rate.
  7. O2 reserves the right to withdraw or amend the Birthday Gift offer at any time. Notice will be given to participating customers via text message and will be effective immediately.
  8. Promoter: Telefónica O2 UK Limited, 260 Bath Road, Slough, Berkshire, SL1 4DX
BlackBerry Enterprise Solution offers for O2 Business Customers

BlackBerry Professional Software

This software is currently available as a free offer from RIM to new O2 business customers of the BlackBerry Enterprise Service.  The offer provides you with one copy of BlackBerry Professional Software, with one end-user license included (additional end-user licences can be purchased from O2). BlackBerry Professional Software supports up to 30 BlackBerry Enterprise Solution end-users and is currently available for Microsoft® Exchange or IBM® Lotus® Domino® email servers.

An additional offer of a free 5 user Client Access Licence (CAL) pack is also available to new O2 business customers of the BlackBerry Enterprise Service who connect at least 5 SIMs to Blackberry Enterprise Solution from O2, subject to the following terms

  • This offer is only available to O2 business customers who do not already subscribe to a BlackBerry Enterprise Solution tariff
  • The offer runs from 1 February 2008 to 30 November 2008 and is subject to availability.  RIM reserves the right to withdraw this offer at any time.
  • In order to take advantage of this offer, after receiving their BlackBerry smartphones and SIMs from O2, the customer needs to send an email to o2offer@rim.com providing the following details: their O2 service provider name, O2 Account Manager name (if service has been provided directly by O2), and 5 BlackBerry device PIN numbers for the handsets that have been provided for the BlackBerry Enterprise Solution contract. O2 understands that within 24 hours RIM will send the customer an email back with their CAL Authentication Key which contains the licence for 5 users.
  • RIM reserves the right to check BlackBerry device PINs for validity.

Small Business Edition BlackBerry Enterprise Server

Small Business Edition BlackBerry Enterprise Server software including 5 end-user licences is currently available as a special free offer from RIM for Novell GroupWise customers.

Business Loyalty Programme terms & conditions

The Loyalty Programme is open to eligible business customers connected to any O2 Standard Pay Monthly Plan excluding Mobile Extension, Data only plans, Standard Pay Upfront Plans or Phone for Life.

Loyalty Rewards

At O2's discretion you may be invited to choose a Loyalty Reward approximately 2 months prior to the end of the Minimum Term of your current Agreement   , and if so O2 will contact you with further details of your Reward. Should you wish to take advantage of your Loyalty Reward you agree that a new Minimum Period of 12, 24 or 36 months will apply to each SIM Card connection which benefits from a Loyalty Reward, from either: (i) the date upon which O2 receives confirmation of your acceptance; or, (ii) the end of the Minimum Period of each SIM Card connected under your existing Agreement; whichever date is later. It may take up to 60 days for the Loyalty Reward to be reflected in your bill.

Choice of Loyalty Rewards

Eligibility for Loyalty Rewards is subject at O2’s discretion to the Customer’s spend and status. It is also a condition of receiving your Loyalty Reward that you agree to sign up to a new 12, 24 or 36 month Minimum Period per SIM Card contract with O2.

1 A Customer who resigns a new Agreement with O2 after the 1st February 2008 shall, subject to satisfying the criteria set out below, be eligible to receive a Loyalty Reward in respect of each SIM Card which is resigned under the new Agreement as follows:

a. 20% discount on the monthly Line Rental Charge for customers whose period of continuous contract with O2 is less than 12 months and who resign a new contract for a further Minimum Period per SIM Card of 12 months; or,

b. 25% discount on the monthly Line Rental Charge for customers who are either: (i) resigning a new contract for a further Minimum Period per SIM Card of at least 24 months; or (ii) resigning a new contract for a further Minimum Period per SIM Card of 12 months, where the Customer’s period of continuous contract with O2 is greater than 22 months;  

2 A Customer who:

(i) resigns a new Agreement with O2 after the 1st February 2008; and

(ii) subscribes to a tariff OTHER THAN one of the following tariffs: Small Business Regular User; Small Business Frequent User; Medium Business Regular User; Medium Business Frequent User; Large Business Regular User; Large Business Frequent User; and, any additional SIM Cards which share bundles on any of these tariffs;

shall, subject to satisfying the criteria set out below, have the option to either:

(i) select one of the discounts specified in paragraphs 1a. and 1b. above; or

(ii) select one of the international voice call discounts* for international voice calls made from each SIM Card which is resigned under the new Agreement, as set out in paragraphs 2a or 2b below:

a. a 10% monthly discount on all international voice calls types for customers whose period of continuous contract with O2 is less than 12 months and who resign a new contract for a further Minimum Period per SIM Card of 12 months; or  

b. a 15% monthly discount on all international voice call types for customers who are either: (i) resigning a new contract for a further Minimum Period per SIM Card of at least 24 months; or (ii) resigning for a further Minimum Period per SIM Card of 12 months, where the Customer’s period of continuous contract with O2 is greater than 22 months;

* The international voice call types included in the discount specified under Loyalty Reward options c. and d. are as follows:
- voice calls made whilst abroad: to another country or within the same country or back to the UK
- voice calls received whilst abroad
- voice calls made from the UK to another country.

NB: voice call international discount relates to voice calls only and excludes text (SMS), data usage, premium rates and non-geographical calls.

General

O2 reserves the right to amend the terms of this Loyalty Programme at any time. In the event that O2 makes any changes to the terms of the Loyalty Programme, such changes will be published at www.o2.co.uk at least 28 days before any changes take place or come to effect. Last updated 1st February 2008.

The above Loyalty Rewards are available only to customers that re-sign a new Agreement with O2 on or after 1st February 2008.

Customers currently receiving loyalty rewards issued under the old loyalty reward scheme prior to 1st February 2008 will be entitled to retain the benefit of those loyalty rewards during the Minimum Term of their Agreement and thereafter subject at any time to 28 days’ notice from O2 that such rewards are being withdrawn, after which time O2 may withdraw such rewards from the Customer.

The “period of continuous contract with O2” means in respect of each SIM Card, the period commencing on the date the Customer first makes a contractual commitment with O2 for that SIM Card and under which contract (or further resigns of such contract) the Customer has been provided with continuous service by O2. Such period will be calculated by O2 in O2’s absolute discretion

Free SIM Offer terms & conditions
  1. The offer is available to UK residents only.
  2. Applicants must be 16 or over.
  3. There is a maximum number of up to four O2 Online SIMs per household, as specified in the relevant promotion.
  4. Use of O2’s Pay & Go service is subject to O2 Pay & Go terms and conditions, applicants will be deemed to have accepted these terms when they first use the service.
  5. O2 reserves the right to withdraw or amend this offer at any time.
  6. The offer is only available whilst stocks last. If you have previously ordered SIMs from O2 and not activated them we reserve the right to send you fewer SIMs than you order, or none at all.
  7. Please allow up to 28 days for delivery.
  8. For full tariff terms for all Pay & Go tariffs please visit www.o2.co.uk/termsandconditions/tariffsandboltons

Pay Monthly (simplicity)

  1. The offer is available to UK residents only.
  2. Applicants must be 18 or over.
  3. There is a maximum number of up to four O2 Online SIMs per household, as specified in the relevant promotion.
  4. Use of O2’s Pay Monthly service is subject to the O2 Pay Monthly Airtime Terms, applicants will be required to accept these terms before they first use the service.
  5. O2 reserves the right to withdraw or amend this offer at any time.
  6. The offer is only available whilst stocks last. If you have previously ordered SIMs from O2 and not activated them we reserve the right to send you fewer SIMs than you order, or none at all.
  7. After a certain period identified with each SIM card, the SIMs may become inoperable and you may need to order a new one from us.
  8. Please allow up to 28 days for delivery.
  9. For full tariff terms for all simplicity tariffs please visit: www.o2.co.uk/termsconditions/tariffsandboltons0153
General Terms and Conditions for the Social Studies £20 PLAY.COM Gift With Purchase

1 General Terms and Conditions for the Social Studies £20 PLAY.COM Gift With Purchase

1.1 Offer open to students of the UK, Channel Islands and the Isle of Man only. This does not include the immediate families or employees of the Promoters, their subsidiaries or affiliated companies, or anyone professionally connected to the promotion.
1.2 Offer applies to students purchasing an O2 pay monthly £35 tariff, for use with the new BlackBerry handset(s) as advertised in the social studies promotion, between 25th September 2008 and 31 December 2008 ("the Promotional Period") who will be eligible to claim a PLAY.COM Promotional Voucher worth £20.00.
1.3 Only one £20 PLAY.COM Promotional Voucher available per customer signing up to the O2 £35 monthly tariff. No cash or credit alternatives will be available. Vouchers are subject to availability while stocks last.
1.4 Should you return your handset or cancel your contract within the 14 day cancellation period you will not be eligible for your £20 PLAY.COM Promotional Voucher

2 Applicants for PLAY.COM Promotional Vouchers on www.Play.com

2.1 At point of purchase, visit the online O2 shop or an O2 store or the O2 customer services. You will be directed to a PLAY.COM landing page, where you can apply for the voucher.
2.2 To apply, you must complete all the mandatory fields as requested by 23:59 on 31st December 2008. If your details, student email address, IMEI number and mobile number are verified successfully you will receive an email confirming your eligibility for the PLAY.COM voucher.
2.3 Provided after 14 days you have not returned your handset or cancelled your contract, you will be sent a further email with a PLAY.COM Promotional Voucher in the form of a unique code, which can be redeemed against any purchase at www.Play.com up to the value of £20 (standard free delivery included).
2.4 If after 28 days you have not received your PLAY.COM Promotional Voucher, you can contact the PLAY.COM customer helpline on 0845 800 1020. Calls from BT lines will be charged at the "local rate". Calls cost 6p plus up to 2p per minute from a BT together landline. Mobile and other providers' charges may vary.
2.5 All data collected will be used solely for the Social Studies promotion and will not be passed on to any third parties without your consent.
2.6 All purchases through www.Play.com are subject to their full terms and conditions.
2.7 The Social Studies promotion closes on 1st March 2009 and all voucher redemptions must be completed by 23:59 on 28th Feb 2009.
2.8 The Promoters reserve the right to amend or withdraw this offer at any time.
2.9 This promotion is governed by English law.
2.10 The Promoters: Telefónica O2 (UK) Limited, 260 Bath Road, Slough, SL1 4DX and Research In Motion, 200 Bath Road, Slough, Berkshire, SL1 3XE

3 www.Play.com Redemption Terms and Conditions:

3.1 All orders are processed on our secure server. Simply select the items you require and add them to the shopping basket. In the case of multiple purchases you will always be advised first if we cannot fully complete your order in case you wish to cancel the whole order.
3.2 The Promoter accepts no responsibility for lost or damaged Unique Promotional Voucher Codes.
3.3 A maximum of one Unique Promotional Voucher Code can be redeemed per person.
3.4 The Unique Promotional Voucher Code entitles the consumer to redeem the value of £20 against any purchase at PLAY.COM.
3.5 To redeem your Unique Promotional Voucher Code you must enter it on the 'Pay & Confirm' screen during the PLAY.COM 'Checkout' process. Click the 'I have a promotional or discount voucher code' button and enter your code when prompted.
3.6 To redeem your Unique Promotional Voucher Code you must be registered with PLAY.COM and have a PLAY.COM account.
3.7 All Unique Promotional Voucher Codes are single use only and will expire upon use.
3.8 The value of Unique Promotional Voucher Codes redeemed against orders that are later cancelled will not be refunded.
3.9 If the full value of the Unique Promotional Voucher Code is not redeemed no credit or cash refund will be given.
3.10 Unique Promotional Voucher Codes can not be used in conjunction with each other or with any other PLAY.COM promotional offer.
3.11 Unique Promotional Voucher Codes are not valid for redemption against PlayTrade transactions.
3.12 Acceptance of your Unique Promotional Voucher Code is deemed acceptance of these terms and conditions.
3.13 PLAY.COM reserves the right to refuse any Unique Promotional Voucher Code application or Unique Promotional Voucher Code redemption if there is any suspicion of fraud or malredemption.
3.14 Please see PLAY.COM's standard Privacy Policy and Terms and Conditions which apply to this offer. Visit www.Play.com details.

4 Payment Methods:

4.1 Should a customer require additional funds to complete their order then an alternative payment method will be required for the surplus (e.g. credit card). In an attempt to protect our customers form any fraudulent use of their credit/debit cards, www.Play.com reserve the right to request that until customers have an established history with PLAY.COM, all orders need to be dispatched to the registered cardholder's address only.

5 Payment By Credit Card:

5.1 www.Play.com accept the following credit cards: VISA/ Mastercard/ Delta/ Visa Electron/ Maestro/ Solo.

6 Delivery:

6.1 As soon as the order is placed on www.Play.com, please allow up to 28 days for delivery.

7 Customer Services:

7.1 For any concerns or you need to speak to a member of the if www.Play.com customer service team, they are available between 09.00 - 20.00 Monday - Friday and between 09.00 - 17.00 on Saturdays & Sundays on 0845 800 1020. Calls from BT lines will be charged at the "local rate". Calls cost 6p plus up to 2p per minute from a BT together landline. Mobile and other providers' charges may vary.

8 Returns Conditions:

8.1 Any item for return must be returned with all outer packaging and labels intact and be in the exact condition in which it was received. If the item is damaged or incorrect please inform customer services by email or telephone of the problem prior to return. Upon receipt the returns department will inspect it.
8.2 Please note that if any item is to be returned for whatever reason it must be returned within 28 days and PLAY.COM must be informed either by email or telephone of intent to return within 5 days of receipt thereof.
8.3 When returning an item to www.Play.com please include the reason for return, including, where possible, a copy of the sales receipt. Where applicable, refunds will be given within 5 working days.

9 Conditions of Sale

9.1 Every effort is made to ensure goods bought from www.Play.com are of excellent manufacturing quality. Should there be an issue with quality, www.Play.com reserves the right to return the item to the original manufacturer for inspection before deciding on relevant action.

10 Social Studies Offer

10.1 Offer applies to students in the UK, Channel Islands and the Isle of Man only, who sign up for the O2 £35 per month tariff with the selected BlackBerry handsets during the Promotional Period. The BlackBerry handsets available with this tariff are:
10.1.1 BlackBerry Pearl 8110 or the BlackBerry 8220
10.2 O2 reserves the right, where it considers there to have been a breach of these terms and conditions, any fraud or any abuse to bar access to these services.
10.3 This offer applies to use within the UK only and use of these services is subject to network coverage (speeds may vary depending on locations). Full terms can be viewed at www.o2.co.uk/socialstudies
10.4 O2 reserves the right to amend or withdraw this offer at any time.
10.5 This promotion is governed by English law.
10.6 The Promoters: Telefónica O2 (UK) Limited, 260 Bath Road, Slough, SL1 4DX and Research In Motion, 200 Bath Road, Slough, Berkshire, SL1 3XE

Napster voucher promotion in Woolworths terms & conditions
  1. Promotion is open to Woolworths customers who purchase a Sony Ericsson W580i, W910i or W880i on the 02 network from the Woolworths Big Book between 1st October 2008 and 31st March 2009.
  2. During the promotional period, eligible customers will be able to download 15 free Napster music tracks.
  3. Standard browsing charges apply. Offer subject to network coverage.
  4. This promotion runs between 1st October 2008 and 31st March 2009. Eligible customers must download free tracks between 1st October 2008 and 31st March 2009.
  5. To obtain your 15 free music tracks text 'MUSIC' followed by a space followed by your 6 digit number to 60600 (i.e. MUSIC XXXXXX) and the relevant link will be sent to you within 24 hours. Standard O2 text rate applies.
  6. Available Napster music tracks are dependent on your handset see o2.co.uk/napster for more details.
  7. This offer applies to use within the UK only and use of these services are subject to network coverage.
  8. Napster, and the Napster logo are trademarks of Napster LLC, that may be registered in the UK and/or other countries. ?? 2003-2008 Napster LLC.
  9. All Rights Reserved. All other trademarks are the property of their respective owners.
  10. O2 assumes no responsibility and is not liable for the loss, late receipt or non-availability of the game.
  11. Napster music is subject to availability and O2 reserves the right to provide substitute music tracks of similar value should the specified Napster music become unavailable.
  12. Cash or credit alternatives will not be offered. Music tracks are not transferable.
  13. O2 reserves the right to end or suspend the promotion and/or amend these terms and conditions at any time.
  14. If any provision of these terms and conditions is held invalid by any law, rule, order or regulation of any government, or by the final determination of any court of a competent jurisdiction, such invalidity shall not affect the enforceability of any other provisions not held to be invalid.
  15. O2's decision is final and no correspondence will be entered into.
  16. This promotion is governed by English Law.
  17. The promoter: Telefónica O2 UK Limited, 260 Bath Road, Slough, Berkshire, SL1 4DX.
New O2 Open terms & conditions
  1. O2 Open can only be used by present employees of selected O2 corporate customers. O2 reserves the right to verify that those intending to use the scheme are employees of a company with a current corporate account.

    The O2 Open card and O2 Open code will be invalidated once card holder ceases to be an O2 corporate account customer.

    Proof of identity in the form of a payslip or company ID is required. One card or code per person, percalendar year.
  2. The O2 Open card or O2 Open code can be used in any O2 store to receive the benefits up to a maximum of 6 times per calendar year.
  3. The O2 Open card and O2 Open code are the property of O2 and may be retained or invalidated if O2 has reasonable cause to suspect fraudulent use or if the card holder or person to whom the code was allocated ceases to be an O2 corporate account holder.
  4. O2 Open cannot be used in conjunction with any other special offer.
  5. Benefits of O2 Open cannot be transferred and no cash or credit alternatives will be offered.
  6. O2 reserves the right to cancel or withdraw the card scheme at any time.
  7. O2 reserves the right to change the terms and conditions and/or benefits at any time, subject to notifying the card holder via O2’s main contact within the cardholder’s organisation.
  8. Promoter: Telefónica O2 UK Limited, 260 Bath Road, Slough SL1 4DX.
O2 Pay & Go 10% Extra Top Up Offer terms & conditions

This offer is no longer available to new customers as of 1st July 2007

  1. Customers who buy an O2 Pay & Go phone direct from O2from April 1st 2005 until 30th June 2007 will receive 10% extra top up credit for each eligible top up they make. This offer is available for as long as the customer remains connected to O2 Pay & Go with their existing SIM card. O2 reserves the right to withdraw or amend this offer at any time.
  2. The 10% extra top up credit will be applied to every qualifying top up made within the UK via any top up method.
  3. To qualify top ups must be successfully applied to the customers account and must have been paid for by the customer. The 10% extra top up credit will be applied to a customers account within 24 hours of the original top up. No cash alternative is available. Credits cannot be transferred.
  4. Extra top up credit applied under this promotion cannot be used in conjunction with other offers and promotions unless otherwise stated. The 10% extra credit, will count towards O2 Payback promotion, 5450, and O2 Talkalotmore tariff.
  5. Credits applied by O2 to your handset balance for any reason will not qualify for an additional 10% under this promotion.
  6. O2 reserves the right, where it considers there to have been any breach of these terms and conditions, any fraud or any abuse to seek reimbursement of top up credits applied to customers account.
  7. Please note, if you switch to a pay monthly tariff, change your mobile number, if your mobile is barred or if you fail to comply with any of these terms you will no longer be eligible to participate in this offer.
  8. Promoter: Telefónica O2 UK Limited, 260 Bath Road, Slough, SL1 4DX
O2 Rewards Programme terms & conditions
  1. The O2 Rewards Programme ("the Programme") commences on the 1st April 2005 and will run on an ongoing basis. O2 reserves the right to withdraw or amend the Programme at any time. Notice will be given via text message to customers who have registered for the programme and will be effective immediately.
  2. The Programme is open to all O2 Pay & Go customers who opt in to participate in the Programme via text message. Customers will receive confirmation of opt-in, via text message, once their opt-in has been accepted. 
  3. Opt-in and redemption text messages relating to the Programme will be free of charge for all Pay & Go Original, Pay & Go Talkalot, Pay & Go Talkalotmore, Pay & Go Wild and Mobile Internet Pay & Go customers but chargeable at the standard rate for any other Pay & Go customers.
  4. Eligible customers will qualify for free calltime rewards equivalent to 10% of the value of their total top-ups during each quarterly period for the life of the Programme. The Programme is subject to a maximum reward of £150 per customer each quarter. 
  5. Quarterly periods are as follows: 1st April to 30th June, 1st July to 30th September, 1st October to 31st December and 1st January to 31st March. 
  6. Eligible customers may join the Programme at any time. Free calltime rewards will be based on total top-ups made during each qualifying period. First free calltime rewards will be based on total top-ups made from date of opt-in up to the end of that particular qualifying period. 
  7. Redemption periods for claiming each free calltime reward are 4th July to 31st August, 4th October to 30th November, 4th January to 28th February and 4th April to 31st May. 
  8. To be eligible each quarter, you must stay connected to O2 Pay & Go on your current mobile until your free calltime reward has been redeemed and loaded on your handset. If you change your Pay & Go mobile number during a quarterly period you will not be eligible for any free calltime reward accumulated on that mobile number at the end of that quarterly period.
  9. If you change your Pay & Go mobile number during the Programme you must opt-in again on your new number. Free calltime rewards will be counted from your new opt-in date to the end of that particular qualifying period.
  10. Free calltime rewards will be made available at the end of each quarterly period and must be redeemed within the relevant 2 month redemption period outlined above. Unclaimed free calltime rewards at the end of each redemption period will be lost.
  11. During each redemption period, you will be sent a text message confirming your free calltime reward. You must follow the instructions in this text message to redeem your free calltime reward. Free calltime rewards must be redeemed by the last day of the redemption periods outlined above otherwise they will be forfeited. Free calltime rewards will be loaded within approximately 48 hours of claiming your reward.
  12. Any free calltime rewards will not count towards the following quarters' qualifying top-up spend.
  13. Customers may use any combination of top-up methods: E Top-up, credit/debit card, voucher, ATM, Web and Mobile Top-up or any other new Top-up medium supported by O2.
  14. Free calltime rewards will be in pounds and/or pence and will be applied as a credit to your handset.
  15. If your mobile is barred or you fail to top-up in accordance with the terms and conditions of your calling plan your entry into the programme will be invalidated.
  16. Free calltime rewards may only be used in conjunction with your existing O2 Pay & Go mobile and cannot be transferred. No cash alternatives will be given.
  17. O2 accepts no responsibility for any tax liability caused/incurred by an individual or business relating to this programme.
  18. By entering into this programme, you will be deemed to have accepted and agreed to be bound by these terms and conditions. All entry instructions are deemed to form part of these terms and conditions.
  19. During each qualifying period O2 may keep you informed of your reward balance from time to time by text message. By participating in this Programme you agree to receive text messages relating to the Programme.
  20. O2 reserves the right, where it considers there to have been any breach of these terms and conditions, any fraud or any abuse of the Programme, to refuse any application or to seek reimbursement of any free calltime reward.
  21. Unless otherwise stated, free calltime delivered as part of any other O2 promotional offer will not contribute towards your qualifying top-up amount in relation to the Programme. Similarly free calltime delivered via the Programme will not contribute towards top-up requirements for other O2 promotions.
  22. Promoter: Telefónica O2 UK Limited, 260 Bath Road, Slough, Berkshire, SL1 4DX.
O2 Treats (existing Pay & Go customers) terms & conditions

Pay & Go Terms & Conditions

  1. O2 Treats are available to O2 consumer Pay & Go customers who have completed 3 months continuous tenure. An opt-in is required and Treats will not be provided automatically, but new customers can register in advance.
  2. To receive an O2 Treat, customers must have maintained an average top-up in excess of £10 per month over the previous 3 months on a consumer tariff currently available from O2. Former tariffs may also be eligible, subject to technical compatibility. Call 2211 to check eligibility.
  3. Eligible customers will be offered a range of O2 Treats which may include free off peak minutes, messages or discounts on calls. Details will be provided when you call 2211 and again on activation, and full terms are below. Each O2 Treat lasts for a maximum of 3 months. After 3 months, customers who continue to comply with the eligibility criteria will be able to select another O2 Treat. All O2 Treats are subject to change without notice. O2 Treats minutes and messages apply to UK, standard fixed lines (starting 01, 02 or 03) and mobile numbers only.
  4. If you have a 3 month average spend below £10 but have been an O2 Pay & Go customer for more than 3 months, you will need to top up £10 before the 27th of the month to become eligible for an O2 Treat for one month in the following month. Provided you continue to top-up at least £10 each month you will continue to be eligible for an O2 Treat for one month. O2 Treats can only be redeemed by calling 2211 free from your mobile phone (on the O2 mobile phone which the offer is to be applied).
  5. After selecting an O2 Treat and subject to verification of eligibility by O2 you will receive a text message within 72 hours which will confirm when your chosen O2 Treat has been added to your account.
  6. O2 Treats minutes and messages will be used up before all Bolt On or standard inclusive Calling Plan minutes and messages.
  7. O2 Treats promotional minutes and messages must be used within the month and unused promotional minutes and messages cannot be carried over into subsequent months on any calling plan.
  8. O2 reserves the right to withdraw or amend this offer at any time. Customers who have already opted in to O2 Treats will receive reasonable notice if O2 Treats are amended to their disadvantage.
  9. Customers who disconnect and reconnect (for whatever reason) are not eligible for this offer.
  10. O2 Treats cannot be used in conjunction with any other offer unless otherwise stated.
  11. Full details about O2 Treats can be viewed at www.o2.co.uk/mobilestariffs/tariffs/paygo/o2treats
  12. The Promoter: Telefónica O2 UK Limited, 260 Bath Road, Slough, Berkshire, SL1 4DX.

Pay & Go Free Anytime minutes O2 Treat

  1. The Free Anytime minutes O2 Treat is only available to existing O2 Pay & Go customers who are offered this O2 Treat when calling 2211 free from their mobile. Eligibility is subject to spend and tenure.
  2. This O2 Treat provides a monthly allowance of free anytime voice minutes made in the UK to UK standard landlines (starting 01 or 02) and other O2 mobiles. Excluded calls are calls to other UK mobile networks, video calls, calls starting 05, 08, 07744 or 07755, calls to Voicemail 901, calls made from the UK to abroad, calls made whilst abroad, calls to premium rate numbers and mobile internet calls.
  3. The number of free anytime minutes in the O2 Treat monthly allowance will be confirmed when calling 2211 and again by text message once the O2 Treat has been activated.
  4. The O2 Treat lasts for 3 months from the date of activation, although can be changed for an alternative O2 Treat, after 25 days.
  5. Unused calls allowance will not be rolled over from one month to the next.
  6. Calls made in excess of your free O2 Treat allowance each month will be charged at your standard rate.
  7. Where customers have a Bolt On that includes a voice call allowance, the O2 Treat monthly allowance will be decremented before the Bolt On allowance.
  8. General O2 Treats (existing customers) terms and conditions apply. See www.o2.co.uk/terms for details.

Pay & Go Free Texts O2 Treat

  1. The Free Text O2 Treat is only available to existing O2 Pay & Go customers who are invited to choose this O2 Treat when calling 2211 free from their mobile. Eligibility is subject to spend and tenure.
  2. This O2 Treat provides a monthly allowance of free texts to send from the UK to other UK mobiles. Texts sent to International and premium numbers and text sent whilst abroad are excluded.
  3. The number of free text messages in the O2 Treat monthly allowance will be confirmed when calling 2211 and again by text message once the O2 Treat has been activated.
  4. The O2 Treat lasts for 3 months from the date of activation, although can be changed for an alternative O2 Treat, subject to eligibility, after 25 days.
  5. Unused O2 Treats text allowance will not be rolled over from one month to the next.
  6. Texts sent in excess of your O2 Treat allowance each month will be charged at your standard rate.
  7. Where customers have a Bolt On that includes a text allowance, the O2 Treat monthly allowance will be decremented before the Bolt On allowance.
  8. General O2 Treats (existing customers) terms and conditions apply. See www.o2.co.uk/terms  for details.

Pay & Go Happy Hour (free messaging) O2 Treat

  1. The Happy Hour O2 Treat is only available to existing O2 Pay & Go customers who are offered this O2 Treat when calling 2211 free from their mobile. Eligibility is subject to spend and tenure.
  2. The O2 Treat provides a daily allowance of 60 free text and 60 free MMS messages to send from the UK to other UK mobiles during the hours of 7-8pm ('Happy Hour') every day. The Treat allowance excludes texts and MMS sent to International and premium numbers and text and MMS sent whilst abroad. MMS messages require a compatible handset.
  3. The O2 Treat lasts for one month from the date of activation. After 25 days eligible customers will be able to choose another O2 Treat, subject to eligibility.
  4. Unused text and MMS within the O2 Treats allowance will not be rolled over from one day to the next.
  5. Unused text and MMS within the O2 Treats allowance will not be rolled over from one day to the next.
  6. Text and/or MMS sent in excess of the daily limit of 60 texts and 60 MMS sent during the Happy Hour will be charged at your standard rate.
  7. Where customers have a Bolt On that includes a text and/or MMS allowance, the O2 Treat daily allowance will be decremented before the Bolt On allowance.
  8. General O2 Treats (existing customers) terms and conditions apply. See www.o2.co.uk/terms for details.

Pay & Go Free Voicemail O2 Treat

  1. The Free Voicemail O2 Treat is only available to existing O2 Pay & Go customers who are offered this O2 Treat when calling 2211 free from their mobile. Eligibility is subject to spend and tenure
  2. This O2 Treat provides free calls to the Voicemail 901 service made from the UK.
  3. The O2 Treat lasts for one month for eligible customers with an average 3 month spend below £10 a month. After 25 days eligible customers will be able to choose another O2 Treat, subject to eligibility.
  4. For eligible customers with an average 3 month spend of £10 or more a month, the O2 Treat lasts for 3 months from the date of activation, although can be changed for an alternative O2 Treat after 25 days, subject to eligibility.
  5. General O2 Treats (existing customers) terms and conditions apply. See www.o2.co.uk/terms for details.

Pay & Go 10% off calls O2 Treat

  1. The 10% off calls O2 Treat is only available to existing O2 Pay & Go customers who are offered this O2 Treat when calling 2211 free from their mobile. Eligibility is subject to spend and tenure.
  2. This O2 Treat provides 10% off the price of calls made from the UK to other UK mobiles and UK standard landlines (starting 01 or 02) only. Excluded calls are video calls, calls starting 05, 08, 07744 or 07755, calls to Voicemail 901, calls made from the UK to abroad, calls made whilst abroad, calls to premium rate numbers and mobile internet calls.
  3. For eligible customers with an average 3 month spend below £10 a month, this O2 Treat lasts for one month from the date of activation. After 25 days eligible customers will be able to choose another O2 Treat, subject to eligibility.
  4. For eligible customers with an average 3 month spend of £10 or more a month, this O2 Treat lasts for , 3 months from the date of activation, although can be changed for an alternative O2 Treat after 25 days, subject to eligibility.
  5. General O2 Treats (existing customers) terms and conditions apply. See www.o2.co.uk/terms for details.

Pay & Go 25% off calls to mobiles on other UK networks O2 Treat

  1. The 25% off calls O2 Treat is only available to existing O2 Pay & Go customers who are offered this O2 Treat when calling 2211 free from their mobile. Eligibility is subject to spend and tenure.
  2. This O2 Treat provides 25% off the price of calls made from the UK to other mobiles on other UK networks. Excluded calls are calls to O2 mobiles, calls to UK standard landlines (starting 01 or 02), video calls, calls starting 05, 08, 07744 or 07755, calls to Voicemail 901, calls made from the UK to abroad, calls made whilst abroad, calls to premium rate numbers and mobile internet calls.
  3. The O2 Treat lasts for 3 months from the date of activation, although can be changed for an alternative Treat after 25 days, subject to eligibility.
  4. General O2 Treats (existing customers) terms and conditions apply. See www.o2.co.uk/terms for details.
Pay Monthly O2 Bonus Treats Terms (existing Pay Monthly customers) terms & conditions

Pay Monthly O2 Bonus Treats terms

From 1st June no network and content Treats, all will be 3rd party Bonus Treats. Mechanic will still be the same.

  1. O2 Bonus Treats are available to new and existing O2 Pay Monthly customers on a consumer tariff available from O2 as from 29th September 2008. Former tariffs may also be eligible, subject to technical compatibility. Call 2211 free from your mobile phone to check eligibility. If you connected via The Carphone Warehouse your required spend criteria and eligibility for O2 Bonus Treats may vary please ask in store for details.
  2. Eligible customers must opt in to take advantage of O2 Bonus Treats by calling 2211. If you have just joined O2, it may take up to 30 days for O2 Bonus Treats to be set up available on your account. You will receive a text message from O2 to confirm when your O2 Bonus Treats are available.
  3. Available O2 Bonus Treats vary from time to time and are dependent on your chosen tariff at point of connection and then your Priority List status. All O2 Bonus Treats are subject to availability. Full details of available O2 Bonus Treats will be provided when you call 2211.
  4. O2 reserves the right to remove or amend available O2 Bonus Treats at any time without notice.
  5. Towards the end of each 3 month period you may receive a text message from O2 suggesting available O2 Bonus Treats for your next 3 months. You can choose to either accept this O2 Treat or call 2211 to select an alternative O2 Treat.
  6. Every 12 months you will receive a text message advising of the need to call 2211 if you wish to continue to receive O2 Bonus Treats. If you do not call 2211 at the end of each 12 month period you will not receive any further O2 Bonus Treats unless you opt in again and it may take up to 30 days to re-activate O2 Bonus Treats to your account.
  7. After selecting an O2 Treat and subject to verification of eligibility by O2 you will receive a text message within 72 hours which will confirm when your chosen O2 Treat has been made available to you.
  8. If you are a member of O2 Priority List and you move levels, the number of Treats available to you may change once your existing O2 Treat has been used or has expired. You can choose to either accept this O2 Treat or call 2211 to select an alternative O2 Treat.
  9. Additional third party terms apply to Third Party Bonus Treats. Details of where to view these terms will be provided when you call 2211 to select your O2 Treat.
  10. O2 Bonus Treats can only be redeemed by calling 2211 free from your mobile phone (on the O2 mobile phone which the O2 Treat is to be applied).
  11. O2 reserves the right to withdraw or amend O2 Bonus Treats at any time. If the changes will be to your significant disadvantage O2 will make every effort to notify you in advance. However all changes will be posted on our website at www.o2.co.uk/terms. Please visit this site from time to time to keep up to date with any changes to O2 Bonus Treats.
  12. Full details about O2 Bonus Treats can be viewed at www.o2.co.uk/mobilestariffs/tariffs/paymonthly/o2treats.
  13. If your mobile phone account is terminated for any reason or you are in arrears in respect of any O2 bill by 2 months or more you will lose your eligibility for O2 Bonus Treats.
  14. O2 will not be liable for any loss resulting from alterations to or termination or withdrawal of O2 Bonus Treats.
  15. Bonus Treats are not transferable, and no cash or credit alternative will be offered.
  16. These terms and conditions shall be governed by and construed in accordance with English Law.
  17. The Promoter: Telefónica O2 UK Limited, 260 Bath Road, Slough, Berkshire, SL1 4DX.

Pay Monthly Free Off-peak minutes Treat (issued before June 1st 2009)

  1. The Free Off-peak minutes Treat is only available to existing O2 customers who are invited to choose this Treat when calling 2211from their mobile.
  2. The Treat provides free Off-peak voice minutes made in the UK to standard UK fixed-lines and UK mobiles between 7pm and 7am.
  3. The number of free minutes in the Treat allowance will be confirmed when calling 2211.
  4. The Treat lasts for 3 months from the date of activation
  5. Unused Calls allowance will not be rolled over from one month to the next.
  6. Calls made in excess of your free Treat allowance each month will be charged at your standard rate.
  7. Where customers have a message Bolt On, qualifying minutes used will be decremented in the following order: available Free Anytime Treat minutes, Bolt On minute allowances and minutes included in the tariff.
  8. General Bonus Treats terms and conditions apply. See www.o2.co.uk/terms for details.

Pay Monthly Free Anytime minutes Treat (issued before June 1st 2009)

  1. The Free Anytime minutes Treat is only available to existing O2 customers who are invited to choose this Treat when calling 2211from their mobile.
  2. The Treat provides free anytime voice minutes made in the UK to standard UK fixed-lines and UK mobiles.
  3. The number of free minutes in the Treat allowance will be confirmed when calling 2211.
  4. The Treat lasts for 3 months from the date of activation.
  5. Unused Calls allowance will not be rolled over from one month to the next.
  6. Calls made in excess of your free Treat allowance each month will be charged at your standard rate.
  7. Where customers have a message Bolt On, qualifying minutes used will be decremented in the following order: available Free Anytime Treat minutes, Bolt On minute allowances and minutes included in the tariff.
  8. General Bonus Treats terms and conditions apply. See www.o2.co.uk/terms for details.

Pay Monthly Free Text Treat (issued before June 1st 2009)

  1. The Free Text Treat is only available to existing O2 customers who are invited to choose this Treat when calling 2211from their mobile.
  2. The Free Text Treat provides free text from the UK to other UK mobiles. The promotion excludes roaming texts and texts sent to International and premium numbers.
  3. The number of free text messages in the Treat allowance will be confirmed when calling 2211.
  4. The Treat lasts for 3 months from the date of activation.
  5. Unused Text allowance will not be rolled over from one month to the next.
  6. Texts made in excess of your free Treat allowance each month will be charged at your standard rate.
  7. Where customers have a message Bolt On, messages sent will be decremented in the following order: available Free Text Treat messages, Message Bolt On allowances and texts included in the tariff.
  8. General Bonus Treats terms and conditions apply. See www.o2.co.uk/terms for details.

Pay Monthly Happy Hour (free messaging) Treat (issued before June 1st 2009)

  1. The Happy Hour Treat is only available to existing O2 customers who are invited to choose this Treat when calling 2211 from their mobile.
  2. The Treat lasts for 3 months from the date of activation.
  3. Customers will receive a free monthly allowance of messages per day to send in the UK to UK mobiles during the hours of 7-8pm ('Happy Hour') every day. The promotion excludes roaming texts and texts sent to International and premium numbers. MMS messages require a compatible handset.
  4. The Treat lasts for 3 months from the date of activation.
  5. Messages sent outside your free Treat allowance each month will be charged at your standard rate.
  6. Any messages sent in excess of the fair usage limit of 60 messages will be charged at the standard tariff rates.
  7. Where customers have a message Bolt On, messages sent will be decremented in the following order during Happy Hour: available Happy Hour promotional messages, Message Bolt On allowances and texts included in the tariff.

3rd Party Bonus Treats

Blockbuster offer Terms & Conditions – 10 free DVD rentals

Eligible for customers on Blue, Silver, Gold and Platinum Priority List tiers

  1. This offer entitles eligible O2 customers to receive 10 free online DVD rentals over 2 months ("Free Trial") followed by 10% off the usual price of Blockbuster 2 DVD unlimited package for 12 months
  2. Offer available between 29 September 2008 and 30 June 2009. To take up this offer visit www.blockbuster.co.uk/o2
  3. You must be 18 years or over and have a valid credit / debit card to sign up to a Blockbuster package.
  4. Offer applies to new Blockbuster subscribers only. If you have already received a Free Trial you will only be entitled to the 10% off Blockbuster 2 DVD unlimited package for 12 months.
  5. This offer is subject to Blockbuster.co.uk's standard DVD Rental Subscription Service Terms and Conditions, which can be viewed at www.blockbuster.co.uk/o2.
  6. During the Free Trial, a maximum of 2 DVDs can be taken at any one time.
  7. This offer cannot be used in conjunction with any other Blockbuster rental offer.
  8. At the end of the Free Trial offer you will automatically be transferred to the: 10% off Blockbuster 2 DVD unlimited package offer for 12 months (offer price £11.69 a month). There is no lock-in contractual period, you can cancel or change your Blockbuster package at any time. This offer is valid for the first year as a paying Blockbuster.co.uk subscriber. IF YOU DO NOT WISH TO TAKE PART IN THE BLOCKBUSTER 2 DVD UNLIMITED PACKAGE OFFER YOU MUST CANCEL YOUR SUBSCRIPTION PRIOR TO THE END OF THE FREE TRIAL PERIOD IN ORDER TO AVOID ANY CHARGES BEING APPLIED TO YOUR CHOSEN CREDIT OR DEBIT CARD. See clause 10 below.
  9. At the end of the Blockbuster 2 DVD unlimited 12 months package, you will automatically continue to be charged for the Blockbuster 2 DVD unlimited package at the standard monthly price unless you cancel your subscription before the 12 month offer period comes to an end. While you are free to cancel or change your subscription at any time, you must cancel your subscription prior to the end of the 12 month offer period in order to avoid being transferred to Blockbuster standard 2 DVD Unlimited Package and have further subscription charges being applied to your chosen credit or debit card. See clause 10 below.
  10. To cancel your subscription or if you have any questions in relation to this offer please contact Blockbuster on 0845 6060383.
  11. The Promoter reserves the right to provide an alternative O2 Treat of similar value in the event that the stated offer cannot be provided for reasons outside its control.
  12. The Promoter: Telefónica O2 UK Limited, 260 Bath Road, Slough, SL1 4DX

Pizza Hut Terms and Conditions - 1/3rd off your bill when you spend £15 or more

Eligible for customers on Blue, Silver, Gold and Platinum Priority List tiers

  1. Offer valid until 31st August 2009.
  2. Minimum spend of £15 at full menu prices with our local delivery service only.
  3. 34% of your total bill will be deducted.
  4. Offer code must be mentioned or entered online at time of ordering.
  5. This offer is cannot be used in conjunction with any other offer.
  6. All items must be ordered at the same time.
  7. Participating restaurants only.
  8. Single use only.

Champneys Bonus Treat Offer - 25% discount off Long Weekend package break

Eligible for customers on Blue, Silver, Gold and Platinum Priority List tiers

The Long Weekend package break includes all meals, full use of the fabulous facilities (pool, sauna/steam room, gym, classes) along with one 25 minute Champneys Massage, one 25 minute Relaxing Facial and one 25 minute Thalassotherapy session.
Terms & Conditions:

  1. Your Long Weekend Package break must be booked and taken by 31st May 2009.
  2. This discount is valid on the Long Weekend package break only.
  3. Not to be used in conjunction with any other offer.
  4. Offer excludes bank holidays.
  5. Guests must be over 16.
  6. Standard and superior rooms only.
  7. Includes full use of all facilities: sauna and steam room, 25 meter indoor swimming pool, gymnasium, tennis court and bicycles, all meals whilst at the Resort, up to 20 classes of exercise and relaxation each day.
  8. Includes Champneys massage (x 1), Relaxing Facial (x 1), Thalassotherapy Pool Session (x 1).
  9. Rooms, treatments and classes subject to availability.
  10. Tariff is per room and includes VAT at 15%.
  11. Any additional treatments ordered or purchases made during your stay are chargeable at the normal full rate.
  12. Discount applies to new bookings only.
  13. Arrival 2pm Friday - Departure Sunday 4pm (Also available Saturday - Monday) [ Please check ].
  14. Venue terms may apply, see www.champneys.com for details

* Calls to most 08 numbers cost 20p/min, or 35p/min for 0871. For a full list of charges for 08 numbers see www.o2.co.uk/mobilestariffs/tariffs/specialnumbers.

Leisure Time terms & conditions

Eligible for customers on Blue, Silver, Gold and Platinum Priority List tiers

These offers cannot be used in conjunction with any other offer. The offers vary from 2 for 1, 3 for 2, Kids Go Free and percentage discounts. The offers on this website are updated on a regular basis. All offers featured contain their own terms and conditions, and are subject to availability. To view these and expiry dates of the offers please visit www.o2leisuretime.co.uk.

The Orient Express terms & conditions - Save £100 per couple on UK train journeys

Eligible for customers on Gold and Platinum Priority List tiers

Offer valid until 30th November 2009. This offer is subject to availability and the booking and carriage conditions of The Orient-Express UK. Cancellation charges will apply. The discount is applicable for new bookings only and cannot be used in conjunction with any other special offer or promotion. The £100.00 per couple discount is applicable on the Orient-Express UK train journeys only. For full terms and conditions visit www.orient-express.com

Blockbuster terms & conditions – 10 free DVD rentals

Eligible for customers on Blue, Silver, Gold and Platinum Priority List tiers

  1. This offer entitles eligible O2 customers to receive unlimited DVD rentals online, up to 2 DVDs at a time and 3 free movie rentals in-store over 1 month (“Free Trial”) followed by an exclusive O2 2 DVD unlimited Xtra rental online rental plan available for 12 months.
  2. Offer available between 01 June 2009 and 31 December 2009. To take up this offer visit www.blockbuster.co.uk/o2.
  3. You must be 18 years or over and have a valid credit / debit card to sign up to a Blockbuster online rental plan.
  4. Offer applies to new Blockbuster subscribers only. If you have already received a Free Trial you will only be entitled to the O2 Blockbuster 2 DVD unlimited Xtra online rental plan for 12 months.
  5. This offer is subject to Blockbuster.co.uk's standard DVD Rental Subscription Service Terms and Conditions. which can be viewed at www.blockbuster.co.uk/o2.
  6. During the Free Trial, a maximum of 2 DVDs can be taken at any one time online and a maximum of 3 movie rentals up to the value of £3.95 taken in store.
  7. Store rentals will be issued on the 1st of each calendar month. You will need to print vouchers online and present these in-store to qualify for free rentals. Rental vouchers must not be used as payment against extra night option charges. Normal membership conditions, standard rental periods and extra night options apply. Cannot be redeemed through www.blockbuster.co.uk or in Northern Ireland. Store vouchers cannot be exchanged for cash, credit or a refund. Cash value 0.001p.
  8. This offer cannot be used in conjunction with any other Blockbuster rental offer.
  9. At the end of the Free Trial offer you will automatically be transferred to the: O2 2 DVD unlimited Xtra rental online rental plan for 12 months (offer price £15.00 a month). There is no lock-in contractual period, you can cancel or change your Blockbuster online rental plan at any time. This offer is valid for the first year as a paying Blockbuster.co.uk subscriber. IF YOU DO NOT WISH TO TAKE PART IN THE BLOCKBUSTER O2 2 DVD UNLIMITED XTRA OFFER YOU MUST CANCEL YOUR SUBSCRIPTION PRIOR TO THE END OF THE FREE TRIAL PERIOD IN ORDER TO AVOID ANY CHARGES BEING APPLIED TO YOUR CHOSEN CREDIT OR DEBIT CARD. See clause 10 below.
  10. At the end of the Blockbuster O2 2 DVD unlimited Xtra 12 months online rental plan, you will automatically be transferred to the Blockbuster 2 DVD unlimited Xtra online rental plan at the standard monthly price unless you cancel your subscription before the 12 month offer period comes to an end. While you are free to cancel or change your subscription at any time, you must cancel your subscription prior to the end of the 12 month offer period in order to avoid being transferred to Blockbuster standard 2 DVD Unlimited Xtra Online rental plan and have further subscription charges being applied to your chosen credit or debit card. See clause 10 below.
  11. To cancel your subscription or if you have any questions in relation to this offer please contact Blockbuster on 0845 6060383. 11. The Promoter reserves the right to provide an alternative O2 Treat of similar value in the event that the stated offer cannot be provided for reasons outside its control. 11. The Promoter: Telefónica O2 UK Limited, 260 Bath Road, Slough, SL1 4DX

Gourmet Society terms and conditions – 2 for 1 Meals

Eligible for customers on Blue, Silver, Gold and Platinum Priority List tiers

  1. Offer valid until 30th October 2009.
  2. The cardholder is entitled to 2 for 1 meals (cheapest free) or 25% off the bill at participating restaurants for the duration of membership.
  3. Offers vary by restaurant.
  4. Discounts not available in conjunction with any other offer.
  5. Restrictions may apply, please visit www.gourmetsociety.co.uk for full details and participating restaurants.
O2 Web Professional terms & conditions

The following terms and conditions apply to business customers’ use of O2 Web Professional and are in addition to the terms within the Agreement between the Customer and O2:

  1. To Order O2 Web Professional you must be resident in the UK and aged 18 or above.
  2. Connection to O2 Web Professional is subject to status, credit-check and agreeing to the terms of an O2 pay monthly airtime contract with either a 24 or 36 month Minimum Period per SIM Card.  
  3. O2 Web Professional is offered as a promotional tariff during the period from 1st July 2008 until 31st December 2008 via selected O2 business channels only.
  4. O2 Web Professional is available to Business customers at a Charge of £12.77 (ex VAT) per month. 
  5. If applicable, upgrades are not available until the end of any existing Minimum Period and are subject to signing a new Minimum Term contract.
  6. Unused data cannot be carried forward from one month to the next on any tariffs. Existing customers transferring tariffs will lose any accrued rollover allowance. Data usage is measured in kilobytes (KB). 1MB = 1024 Kilobytes (KB), 1024 MB = 1 Gigabyte (GB).
  7. The O2 Web Professional tariff is available as a data only proposition
  8. Customers are responsible for ensuring they meet minimum system requirements in order to use the O2 Web Professional service.
  9. O2 Web Professional allows you 3GB per billing month inclusive use of O2 UK’s Edge/GPRS/3G/HSDPA networks, for internet use via your USB modem or data card. An excessive usage policy operates and no customer may use their SIM Card:

    a) in, or connected to, any other device excluding modems/data cards;

    b) to allow the continuous streaming of any audio / video content, enable Voice over Internet (VoIP), P2P or file sharing; or

    c) in such a way that adversely impacts the service to other O2 customers.

    If O2 reasonably suspects any customer is not acting in accordance with this policy O2 reserves the right to impose further charges, impose network protection controls which may reduce your speed of transmission, remove O2 Web Professional from an individual SIM card or all SIM cards contracted to you at any time, having attempted to contact you first.

  10. Any data used which is in excess of the 3GB monthly allowance on O2 UK’s Edge/GPRS/3G/HSDPA networks will be charged at £0.15 (ex VAT) per MB.
  11. The current maximum speed available on the O2 UK network is 1.8Mbps. However, connection speeds are subject to various factors including network coverage and signal strength and therefore we cannot guarantee that your connection will reach any specific speeds.
  12. Text messages sent via the SIM Card connected to the O2 Web Professional tariff will be charged at 10.21p (ex vat) per text message.
  13. Prices are correct at time of going to print but are subject to change.
  14. The Charges shown do not incorporate data roaming rates. Access to O2 Web
  15. Professional is subject to network coverage.        
Pay & Go Best Friend Offer terms & conditions
  1. "Best Friend" offer gives 500 mins per month of free calls made from the UK to one chosen number for 3 months from the date of opt-in. The chosen number must be a UK standard land line or UK mobile number.
  2. This offer is available only to customers who are invited to participate by text message from O2. Eligible customers must opt in to Best Friend within 30 days of receiving the invitation text message and must select their chosen Best Friend number by calling 2425 free from their mobile.
  3. At the end of the 3 month period, all calls to the chosen Best Friend number will revert to standard tariff rate. Customers will be notified by text message when the 3 month period is coming to an end. Customers can choose to add the O2 Best Friend Bolt On for £4.99 per month by calling 2425 free from their mobile within 30 days of the Best Friend offer coming to an end. Alternatively, customers can add O2 Friends for £4.99 per month. Charges will be taken from customers calltime balance. General Bolt On terms apply to this Bolt On. See www.o2.co.uk/termsandconditions for details.
  4. Customers can change their chosen Best Friend number once a month or every time they make a top-up.
  5. Customers who exceed the 500 mins per month will be charged at their usual rates.
  6. O2 reserves the right to withdraw or amend Best Friend offer at any time on notice to participating customers. Notice will be given by text message and will be effective immediately.
  7. O2 reserves the right to monitor customer usage and to remove Best Friend service from mobiles where, in its reasonable opinion, levels of excessive usage/ abuse are detected.
  8. Promoter: Telefónica O2 UK Limited, 260 Bath Road, Slough, Berkshire, SL1 4DX
SAVE up to 50% on HAVEN HOLIDAYS*

Short breaks from just £99** per family

Haven Holidays have 34 fun-packed family holiday Parks in fabulous coastal locations across the UK offering superb Self-Catering holidays with up to 65 FREE activities, facilities and entertainment options.

Plus, there are no hidden extra charges, just fantastic value for money and plenty of fun for the whole family!

Fun for everyone with Haven Holidays...

  1. Heated indoor & outdoor pools
  2. SplashZones with water slides and flumes
  3. All-Weather SportsZones
  4. Kids’ Clubs from Tots to Teens
  5. Football, fencing, golf and tennis coaching
  6. Range of Daytime Activities
  7. Family FunZones
  8. Entertainment for the whole family day and night
  9. Superb Self-Catering accommodation
  10. PLUS… so much more!

    At Haven you’ll find time to relax, to explore, to have fun, and just be together!

How to book:

For more information or to book please call 0871 230 1917 and quote Z_O2 Or visit us at www.haven.com/promotion

Calls to 0871 numbers will cost no more than 10p per minute from a BT landline – calls from other networks may vary.

Terms and conditions

*Save up to 50% off selected breaks during April/May/June/Sept/Oct, up to 35% off selected July breaks and up to 20% off selected August breaks and during all School and Bank Holiday periods [offer applicable to 2009 dates and brochure prices only].

  1. Offer applies to new direct bookings only and cannot be booked through a Travel Agent.
  2. Offer cannot be used in conjunction with vouchers or any other discount or offer.
  3. Offer applies to selected Parks, grades and dates in 2009. School and Bank Holiday dates may vary by region, please call for details.
  4. Offer is subject to promotional rate availability, therefore a lower or higher discount may be offered or the offer may be withdrawn at any time.
  5. Terms and Conditions of Haven Holidays current brochures and online apply.
  6. Purchase of Cancellation Plan is recommended.
  7. Dinner, Bed & Breakfast and Caravan & Camping options available on selected Parks, discounts may vary, please call for details.
  8. A £50 deposit payable at time of booking and balance due 8 weeks before arrival.
  9. Facilities and activities vary from Park to Park and may be subject to h1ight/age/date restrictions and may incur a moderate extra charge.
  10. Images used are for representational purposes only.
  11. Offer ends 31 October 2009.

** ‘From’ price example correct at time of going to print and subject to change. ‘From’ price based on a 4 night (Mon to Fri) Self-Catering break at Golden Sands on 12 October 2009, a family of up to 6 people sharing a Standard Self-Catering Holiday Home and includes saving.


 
 

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