curved-header-xxl-2000-100720.jpg

O2 Cookie Policy

Explaining how, why and when we use cookies

Our Privacy Policy tells you how we use your information. Some of that information is collected from cookies and our Cookie Policy provides you with more information about:

  1. What is a cookie?
  2. O2 cookies and what they do
  3. How to manage your O2 cookie settings.

2. O2 cookies and what they do

Here are the type of cookies that are created when you visit our websites and apps. We’ve grouped them into four categories:

  • Essential cookies
    Essential cookies are needed for the website to work properly, so they can’t be turned off. Essential cookies help make sure your information is secure when using our services while keeping our forms and shopping site easy to use. They include, for example, cookies that enable you to log into secure areas of our website or make use of billing services.
  • Functional cookies
    Functional cookies help test new versions of the O2 website. They also help us personalise things so they can show the most relevant offers and content to visitors of our website.
  • Performance cookies
    Performance cookies allow us to gather information so that we can improve the performance of our website, it also helps us give our users the best browsing experience possible. The cookies are used to highlight errors and identify opportunities to improve the experience.
  • Advertising cookies
    Advertising cookies collect information about your browsing habits to show you advertisements relevant to your interests, including remarketing on other websites, based on the products and services you've viewed.

    We use advertising cookies to:
    • Link to social networks who may use information about your visit to target advertising to you on other websites.
    • Provide advertising agencies and our trusted partners with information on your visit so that O2 can present adverts that you may be interested in, and prevent you receiving duplicate adverts.
Here’s a list of our Essential cookies
Cookie What’s it used for? On which O2 websites / apps is it used? How long does it last? 1st or 3rd party cookie
__evo_o2_2592000 15 Gifts - our product recommendations engine uses these cookies to track if you've used the tool before and to help store the responses you gave. o2.co.uk - Shop, O2 Community, O2 Pay & Go Rewards and O2 Business Blog Persistent - 21 days 1st
__evo_o2_session 15 Gifts - our product recommendations engine uses these cookies to track if you've used the tool before and to help store the responses you gave. o2.co.uk - Shop and O2 Business Blog Session 1st
uid_1 15 Gifts - our product recommendations engine uses these cookies to track if you've used the tool before and to help store the responses you gave. o2.co.uk - Home page, Why O2, Help content and Shop Persistent - 27 days 1st
user_ip 15 Gifts - our product recommendations engine uses these cookies to track if you've used the tool before and to help store the responses you gave. o2.co.uk - Home page, Why O2, Help content and Shop Session 1st
logTrackingId Accounts - this cookie helps our account management service function to work. o2.co.uk - Sign in area, Home page, Why O2, Help content and Shop, My O2 web Session 1st
amigo-id Amigo integrated recycle tool - to enable our integrated recycle tool to function including remembering the details of the recycled device. o2.co.uk - Home page, Why O2, Help content, Shop, O2 Open, O2 Community, O2 Pay & Go Rewards and O2 Business Blog Persistent - 365 days 1st
amigo-session-id Amigo integrated recycle tool - to enable our integrated recycle tool to function including remembering the details of the recycled device. o2.co.uk - Home page, Why O2, Help content, Shop, O2 Open, O2 Community and O2 Business Blog Session 1st
amigo-store-id Amigo integrated recycle tool - to enable our integrated recycle tool to function including remembering the details of the recycled device. o2.co.uk - Home page, Why O2, Help content and Shop Persistent - 365 days 1st
apex__previousPage Business shop capability - this cookie is used to capture the previous page details to help page redirection on the Business Shop. o2.co.uk - Home page, Why O2, Help content and Shop Session 1st
LFR_SESSION_STATE_20105 Content Management Platform capability - this cookie stores an identifier used to maintain user session variables within our Liferay Content Management System. o2.co.uk - Home page, Why O2, Help content and Shop Session 1st
CONSENTMGR Cookie banner capability - this cookie helps us to know when to show you the cookie banner.
  • o2.co.uk - Sign in area, Business shop, My O2 web, Home page, Why O2, Help content and Shop
  • priority.o2.co.uk - Priority website
Persistent - 365 days 1st
adobeujs-optin Cookie banner capability - this cookie helps us to respect your cookie preferences.
  • o2.co.uk - Sign in area, Business shop, My O2 web, Home page, Why O2, Help content and Shop
  • priority.o2.co.uk - Priority website
Persistent - 365 days 1st
COOKIE_SUPPORT Cookie banner capability - this cookie helps us to know when to show you the cookie banner. o2.co.uk - Pay As You Go Rewards and O2 Pay & Go Rewards Session 1st
CookieConsentPolicy Cookie banner capability - this cookie helps us to know when to show you the cookie banner. o2.co.uk - Business shop, Home page, Why O2, Help content and Shop Persistent - 364 days 3rd
LSKey-c$CookieConsentPolicy Cookie banner capability - this cookie helps us to know when to show you the cookie banner. o2.co.uk - Business shop, Home page, Why O2, Help content and Shop Persistent - 365 days 3rd
o2CookieDialog Cookie banner capability - this cookie helps us to know when to show you the cookie banner.
  • o2.co.uk - Home page, Why O2, Help content, Shop and O2 Star Trader
  • priority.o2.co.uk - Priority website
Persistent - 1095 days 1st
o2CookieDialogBusiness Cookie banner capability - this cookie helps us to know when to show you the cookie banner. o2.co.uk - Business shop, Home page, Why O2, Help content and Shop Session 1st
username Cookie banner capability - this cookie helps us to know when to show you the cookie banner. o2.co.uk - Business shop, Home page, Why O2, Help content and Shop Persistent - 364 days 1st
DAPROPS Device help - this cookie is used to detect a visitor's device in order to provide accurate device help content. o2.co.uk - Home page, Why O2, Help content and Shop Persistent - 1 day 1st
k2c_BusinessChatOfferandSticky Eckoh webchat - our web chat platform uses these cookies to help identify unique users, new sessions and web traffic sources. o2.co.uk - Business shop, Home page, Why O2, Help content and Shop Persistent - 1 day 1st
k2c_ConsumerChatOfferandSticky Eckoh webchat - our web chat platform uses these cookies to help identify unique users, new sessions and web traffic sources. o2.co.uk - Home page, Why O2, Help content and Shop Persistent - 1 day 1st
k2c_ConsumerChatOfferandStickyMobile Eckoh webchat - our web chat platform uses these cookies to help identify unique users, new sessions and web traffic sources. o2.co.uk - Home page, Why O2, Help content and Shop Persistent - 1 day 1st
k2c_history Eckoh webchat - our web chat platform uses these cookies to help identify unique users, new sessions and web traffic sources. o2.co.uk - Business shop, Home page, Why O2, Help content, Shop and O2 Business Blog Session 1st
k2c_O2_cids Eckoh webchat - our web chat platform uses these cookies to help identify unique users, new sessions and web traffic sources. o2.co.uk - Business shop, Home page, Why O2, Help content and Shop Persistent - 1 day 1st
JSESSIONID eGain webchat - our web chat platform uses these cookies to help identify unique users, new sessions and web traffic sources. o2.co.uk - Home page, Why O2, Help content, Shop, Bill Analyser and O2 Pay & Go Rewards Session 1st
io_token_* Iovation Fraud protection - this cookie helps our fraud prevention software identify unique visitors. o2.co.uk - Home page, Why O2, Help content and Shop Persistent - 365 days 1st
LiSESSIONID Lithium Community - our Community platform uses these cookies to identify unique users and new sessions. o2.co.uk - Home page, Why O2, Help content, Shop and O2 Community Session 1st
LithiumVisitor Lithium Community - our Community platform uses these cookies to identify unique users and new sessions. o2.co.uk - Home page, Why O2, Help content, Shop and O2 Community Persistent - 370 days 1st
LPSID-1814750 Liveperson - our chat platform uses this local storage to help identify sessions and to allow support to be provided. o2.co.uk - Home page, Why O2, Help content, Shop and O2 Business Blog Session 1st
LPVID Liveperson - our chat platform uses this local storage to help identify sessions and to allow support to be provided. o2.co.uk - Home page, Why O2, Help content, Shop, O2 Community, O2 Pay & Go Rewards and O2 Business Blog Persistent - 365 days 1st
LPSessionID Liveperson - our chat platform uses these cookies to help identify users, sessions and to allow support to be provided. o2.co.uk - Home page, Why O2, Help content and Shop Session 3rd
LPVisitorID Liveperson - our chat platform uses these cookies to help identify users, sessions and to allow support to be provided. o2.co.uk - Home page, Why O2, Help content and Shop Persistent until deleted 3rd
lpLastVisit- Liveperson - our chat platform uses these cookies to help identify users, sessions and to allow support to be provided. o2.co.uk - Home page, Why O2, Help content and Shop Persistent until deleted 1st
lpTabId Liveperson - our chat platform uses these cookies to help identify users, sessions and to allow support to be provided. o2.co.uk - Home page, Why O2, Help content and Shop Session 1st
lpPmCalleeDfs Liveperson - our chat platform uses these cookies to help identify users, sessions and to allow support to be provided. o2.co.uk - Home page, Why O2, Help content and Shop Session 1st
LPCID-SiteId Liveperson - our chat platform uses these cookies to help identify users, sessions and to allow support to be provided. o2.co.uk - Home page, Why O2, Help content and Shop Persistent until deleted 1st
LPCKEY-SiteId Liveperson - our chat platform uses these cookies to help identify users, sessions and to allow support to be provided. o2.co.uk - Home page, Why O2, Help content and Shop Persistent until deleted 1st
LivePersonID Liveperson - our chat platform uses these cookies to help identify users, sessions and to allow support to be provided. o2.co.uk - Home page, Why O2, Help content and Shop Persistent until deleted 3rd
Storage_expiration-SiteId Liveperson - our chat platform uses this local storage to help identify sessions and to allow support to be provided. o2.co.uk - Home page, Why O2, Help content and Shop Persistent - 1 day 3rd
lpStrMap Liveperson - our chat platform uses this local storage to help identify sessions and to allow support to be provided. o2.co.uk - Home page, Why O2, Help content and Shop Persistent - 1 day 3rd
UIConf Liveperson - our chat platform uses this local storage to help identify sessions and to allow support to be provided. o2.co.uk - Home page, Why O2, Help content and Shop Persistent - 1 day 3rd
lpMessaging- Liveperson - our chat platform uses this local storage to help identify sessions and to allow support to be provided. o2.co.uk - Home page, Why O2, Help content and Shop Persistent - 1 day 3rd
lpuw Liveperson - our chat platform uses this local storage to help identify sessions and to allow support to be provided. o2.co.uk - Home page, Why O2, Help content and Shop Persistent - 1 day 3rd
LPSID-1814750 Liveperson - our chat platform uses this local storage to help identify sessions and to allow support to be provided. o2.co.uk - Home page, Why O2, Help content and Shop Persistent - 365 days 1st
LPVID Liveperson - our chat platform uses this local storage to help identify sessions and to allow support to be provided. o2.co.uk - Home page, Why O2, Help content and Shop Persistent - 365 days 1st
BIGipServerCalifornium-and-Terbium-80 Load balancing - this cookie used for load balancing to ensure a good service. o2.co.uk - Mobile Broadband Top Up Session 1st
MSISDN My O2 - this cookie helps My O2 remember which phone number is being managed within an account. o2.co.uk - My O2 web Session 1st
burgerSeen Navigation capability - this cookie helps to prevent a message about how to use the navigation more than once. o2.co.uk - Sign in area, Business shop,
My O2 web, Home page, Why O2, Help content, Shop and O2 Open
Persistent - 1000 days 1st
ASP.NET_SessionId Now Interact - this contact channel optimisation tool uses these cookies to help identify unique users, new sessions and web traffic sources. It collects and analyses this anonymous behavioural data in order to recommend the most effective contact channel for website visitors. o2.co.uk - Home page, Why O2, Help content, Shop and O2 Open Session 1st
imp_sb Now Interact - this contact channel optimisation tool uses these cookies to help identify unique users, new sessions and web traffic sources. It collects and analyses this anonymous behavioural data in order to recommend the most effective contact channel for website visitors. o2.co.uk - Business shop, Home page, Why O2, Help content, Shop and O2 Business Blog Persistent - 2 Hours 1st
imp_sk Now Interact - this contact channel optimisation tool uses these cookies to help identify unique users, new sessions and web traffic sources. It collects and analyses this anonymous behavioural data in order to recommend the most effective contact channel for website visitors. o2.co.uk - Business shop, Home page, Why O2, Help content, Shop and O2 Business Blog Session 1st
imp_sl Now Interact - this contact channel optimisation tool uses these cookies to help identify unique users, new sessions and web traffic sources. It collects and analyses this anonymous behavioural data in order to recommend the most effective contact channel for website visitors. o2.co.uk - Business shop, Home page, Why O2, Help content, Shop and O2 Business Blog Session 1st
imp_st Now Interact - this contact channel optimisation tool uses these cookies to help identify unique users, new sessions and web traffic sources. It collects and analyses this anonymous behavioural data in order to recommend the most effective contact channel for website visitors. o2.co.uk - Business shop, Home page, Why O2, Help content, Shop and O2 Business Blog Session 1st
imp_uk Now Interact - this contact channel optimisation tool uses these cookies to help identify unique users, new sessions and web traffic sources. It collects and analyses this anonymous behavioural data in order to recommend the most effective contact channel for website visitors. o2.co.uk - Business shop, Home page, Why O2, Help content, Shop, O2 Open, O2 Community, O2 Pay & Go Rewards and O2 Business Blog Persistent - 365 days 1st
customer_category Platform redirection - this value is used to direct you to the correct platform. o2.co.uk - Home page, Why O2, Help content, Shop and O2 Open Session 1st
__RequestVerificationToken_Lw__ Platform security - this cookie is used to help prevent external attacks on O2 systems. o2.co.uk - Mobile Broadband Top Up Session 1st
AWSELB Platform security - this cookie is used to help prevent external attacks on O2 systems. o2.co.uk - Home page, Why O2, Help content and Shop Session 1st
AWSELBCORS Platform security - this cookie is used to help prevent external attacks on O2 systems. o2.co.uk - Home page, Why O2, Help content and Shop Session 1st
BrowserId Platform security - this cookie is used for security protection within the Business shop. o2.co.uk - Business shop, Home page, Why O2, Help content and Shop Persistent - 365 days 3rd
BrowserId_sec Platform security - this cookie is used for security protections and to identify visitors on our Salesforce platform. o2.co.uk - Business shop, Home page, Why O2, Help content and Shop Persistent - 365 days 1st
incap_ses_* Platform security - our site uses these cookies to identity unique visitors, sessions and ensure requests by a client are sent to the same origin server. o2.co.uk - Business shop, Home page, Why O2, Help content, Shop and O2 Business Blog Session 1st
nlbi_* Platform security - our site uses these cookies to identity unique visitors, sessions and ensure requests by a client are sent to the same origin server. o2.co.uk - Business shop, Home page, Why O2, Help content, Shop and O2 Business Blog Session 1st
visid_incap_* Platform security - our site uses these cookies to identity unique visitors, sessions and ensure requests by a client are sent to the same origin server. o2.co.uk - Business shop, Home page, Why O2, Help content, Shop, O2 Community, O2 Pay & Go Rewards and O2 Business Blog Persistent - 364 days 1st
authenticated Priority capability - once you have logged in, this cookie is allow you to redeem our Priority rewards.
  • o2.co.uk - Home page, Why O2, Help content and Shop
  • priority.o2.co.uk - Priority website
Session 1st
basket Shop capability - our shop uses these cookies to help remember items that have been added to the basket. o2.co.uk - Home page, Why O2, Help content and Shop Persistent - 29 days 1st
cfaFavourites Shop capability - this cookie helps the shop remember tariffs previously selected. o2.co.uk - Home page, Why O2, Help content and Shop Persistent - 30 days 1st
customer Shop capability - our shop uses these cookies to help remember items that have been added to the basket. o2.co.uk - Home page, Why O2, Help content and Shop Persistent - 29 days 1st
ssc Shop capability - we use this cookie to store your order ID if you're a returning customer, so that you can complete checkout. o2.co.uk - Shop Persistent - 29 days 1st
sscNewCustomer Shop capability - this cookie helps in the order fulfilment process. o2.co.uk - Shop   1st
_eID Sign in capability - this cookie is used to help users log in and remember account information about them when they are logged in. o2.co.uk - Sign in area, Home page, Why O2, Help content, Shop and O2 Open Session 1st
anonP3 Sign in capability - this cookie is used to help users log in and remember account information about them when they are logged in. o2.co.uk - Sign in area, Home page, Why O2, Help content, Shop and O2 Open Session 1st
AUTH Sign in capability - this cookie is used to help users log in and remember account information about them when they are logged in. o2.co.uk - Sign in area, My O2 web, Home page, Why O2, Help content, Shop, O2 Open, O2 Community and O2 Business Blog Session 1st
checkO2AT Sign in capability - this cookie is used to help users log in and remember account information about them when they are logged in. o2.co.uk - Sign in area, Home page, Why O2, Help content, Shop and O2 Open Session 1st
DA_TOKEN Sign in capability - this cookie is used to help users log in and remember account information about them when they are logged in. o2.co.uk - Sign in area, Home page, Why O2, Help content and Shop Session 1st
error_id Sign in capability - this cookie is used to help users log in and remember account information about them when they are logged in. o2.co.uk - Sign in area, Home page, Why O2, Help content and Shop Session 1st
mAT Sign in capability - this cookie is used to help users log in and remember account information about them when they are logged in. o2.co.uk - Sign in area, Home page, Why O2, Help content, Shop and O2 Open Session 1st
mID Sign in capability - this cookie is used to help users log in and remember account information about them when they are logged in. o2.co.uk - Sign in area, Home page, Why O2, Help content, Shop and O2 Open Session 1st
O2AT Sign in capability - this cookie is used to help users log in and remember account information about them when they are logged in. o2.co.uk - Sign in area, Home page, Why O2, Help content, Shop and O2 Open Session 1st
otac_auth_code Sign in capability - this cookie is used to help users log in and remember account information about them when they are logged in. o2.co.uk - Sign in area, Home page, Why O2, Help content and Shop Session 1st
rAT Sign in capability - this cookie is used to help users log in and remember account information about them when they are logged in. o2.co.uk - Sign in area, Home page, Why O2, Help content, Shop and O2 Open Session 1st
rID Sign in capability - this cookie is used to help users log in and remember account information about them when they are logged in. o2.co.uk - Sign in area, Home page, Why O2, Help content and Shop Session 1st
utag_main Tealium IQ - we use TealiumiQ to manage some of the technology we use on our websites such as analytical and performance tools, and marketing and advertising tags.
  • o2.co.uk - Sign in area, Business shop, My O2 web, Home page, Why O2, Help content and Shop
  • priority.o2.co.uk - Priority website
Persistent - 365 days 1st
jsConfig-205be14d0efc46b9b8b4c7d6aa61dbf3 Trustev - this cookie is used to help feed information into the credit check decision making process. o2.co.uk - Home page, Why O2, Help content and Shop Session 1st
tsid-205be14d0efc46b9b8b4c7d6aa61dbf3 Trustev - this cookie is used to help feed information into the credit check decision making process. o2.co.uk - Home page, Why O2, Help content and Shop Session 1st
auth_sync_data Platform session identification - our Shop and My O2 platforms uses this cookie to identify new sessions. o2.co.uk - Shop and My O2 Session 1st
CSRF_TOKEN Platform security - this is cookie is used for security protection within the Shop platform. o2.co.uk - Shop Session 1st
NC-ECOMMERCE-EC_GUID Shop capability - our shop uses these cookies to help remember your basket. o2.co.uk - Shop Persistent - 10 days 1st
JSESSIONID_eCommerce Platform session identification - our Shop platform uses this cookie to identify sessions. o2.co.uk - Shop Session 1st
NC-ECOMMERCE-CSRF_TOKEN Platform security - this is cookie is used for security protection within the Shop platform. o2.co.uk - Shop Session 1st
NC-ECOMMERCE-NC_SESSION_ID Platform session identification - our Shop platform uses this cookie to identify sessions. o2.co.uk - Shop Session 1st
O2SignInTooltipCookie Platform sign in functionality - our Shop platform uses this cookie to assist users to sign in. o2.co.uk - Shop Session 1st
NC-ECARE-CSRF_TOKEN Platform security - this is cookie is used for security protection within the My O2 platform. o2.co.uk - My O2 Session 1st
NC-ECARE-NC_SESSION_ID Platform session identification - our My O2 platform uses this cookie to identify sessions. o2.co.uk - My O2 Session 1st
JSESSIONID_eCare Platform session identification - our My O2 platform uses this cookie to identify sessions. o2.co.uk - My O2 Session 1st
trustev_session_id Trustev - this cookie is used to help feed information into the credit check decision making process. o2.co.uk - Shop Session 1st
JSESSIONID Bill Analyser - our Bill Analyser platform uses these cookies to help identify new sessions. o2.co.uk - My O2 Business Session 1st
BNI_barracuda Bill Analyser - our Bill Analyser platform uses these cookies for load balancing to ensure a good service. My O2 Business Session 1st
_cf_bm Yext - Used for security purposes to protect the platform from attack. o2.co.uk - Search results pages for Personal and Business Expires after 30 minutes of continuous inactivity 1st
test_cookie Site functionality - This cookie determines whether the browser accepts cookies. o2.co.uk - Business Blog Session 1st
BNI_barracuda Load balancing - this cookie used for load balancing to ensure a good service. o2.co.uk - Bill Analyser Session 1st
PHPSESSID Platform session identification - our Shop platform uses this cookie to identify sessions. o2.co.uk - O2 Star Trader Session 1st
spcsrf Platform security - this cookie is used to help prevent external attacks on O2 systems. o2.co.uk - O2 Recycle Persistent - 1 day 1st
SPSE Platform security - this cookie is used to help prevent external attacks on O2 systems. o2.co.uk - O2 Recycle Session 1st
USGFGLRE Platform session maintenance - this cookie is used to help our platform maintain the session. o2.co.uk - My O2 web and Shop. Session 1st
JSESSIONID_econt Platform session maintenance - this cookie is used to help our platform maintain the session. o2.co.uk - My O2 web and Shop. Session 1st
econtent_prod_AppGW_Affinity Platform session maintenance - this cookie is used to help our platform maintain the session. o2.co.uk - My O2 web and Shop. Session 1st
econtent_prod_AppGW_AffinityCORS Platform session maintenance - this cookie is used to help our platform maintain the session. o2.co.uk - My O2 web and Shop. Session 1st
ecomm_prod_AppGW_Affinity Platform session maintenance - this cookie is used to help our platform maintain the session. o2.co.uk - My O2 web and Shop. Session 1st
ecomm_prod_AppGW_AffinityCORS Platform session maintenance - this cookie is used to help our platform maintain the session. o2.co.uk - My O2 web and Shop. Session 1st
JSESSIONID_ecomm Platform session maintenance - this cookie is used to help our platform maintain the session. o2.co.uk - My O2 web and Shop. Session 1st
LFR_SESSION_STATE_* Platform session maintenance - this cookie is used to help our platform maintain the session. o2.co.uk - My O2 web and Shop. Session 1st
ecare_prod_AGW_Affinity Platform session maintenance - this cookie is used to help our platform maintain the session. o2.co.uk - My O2 web and Shop. Session 1st
ecare_prod_AGW_AffinityCORS Platform session maintenance - this cookie is used to help our platform maintain the session. o2.co.uk - My O2 web and Shop. Session 1st
signedin Signed In flag - cookie to determine if the user has signedin or not on the checkout delivery page. o2.co.uk - My O2 web and Shop. Persistent - 365 days 1st
tt_selected_stack Platform redirection - this value is used to direct you to the correct platform. o2.co.uk - Sign in area, Business shop, My O2 web, Home page, Why O2, Help content, Shop. Persistent - 30 days 1st

Here’s a list of our Functional cookies
Cookie What’s it used for? On which O2 websites / apps is it used? How long does it last? First or Third Party Cookie
_sdsat_USERID:MSISDN2 Adobe Identity - a customer ID is stored in order to personalise content on subsequent visits. o2.co.uk - My O2 web, Home page, Why O2, Help content, Shop and O2 Open Persistent - 365 days 1st
_sdsat_USERID_TH Adobe Identity - a customer ID is stored in order to personalise content on subsequent visits. o2.co.uk - My O2 web, Home page, Why O2, Help content, Shop and O2 Open Persistent - 365 days 1st
at_check Adobe Target - sometimes we run tests on our site to see which menus, links, content and banners work the best. We do this using something called A/B testing. This means that some people will see different content as a test, and some won't. This cookie is part of this test method. It's designed to offer you tailored content and relevant offers. o2.co.uk - Home page, Why O2, Help content, Shop and O2 Business Blog Session 1st
check Adobe Target - sometimes we run tests on our site to see which menus, links, content and banners work the best. We do this using something called A/B testing. This means that some people will see different content as a test, and some won't. This cookie is part of this test method. It's designed to offer you tailored content and relevant offers. o2.co.uk - Sign in area, Business shop, My O2 web, Home page, Why O2, Help content, Shop, O2 Open, O2 Community and O2 Business Blog Session 1st
mbox Adobe Target - sometimes we run tests on our site to see which menus, links, content and banners work the best. We do this using something called A/B testing. This means that some people will see different content as a test, and some won't. This cookie is part of this test method. It's designed to offer you tailored content and relevant offers. o2.co.uk - Sign in area, Business shop, My O2 web, Home page, Why O2, Help content, Shop, O2 Open, O2 Community, O2 Pay & Go Rewards and O2 Business Blog Persistent - 731 days 1st
swrveId Swerve - sometimes we run tests on our site to see which menus, links, content and banners work the best. We do this using something called A/B testing. This means that some people will see different content as a test, and some won't. This cookie is part of this test method. It's designed to offer you tailored content and relevant offers.

priority.o2.co.uk - Priority website

Session 1st
BVBRANDID Bazaarvoice - this cookie helps us gather and present product ratings and reviews. o2.co.uk - Business shop, Home page, Why O2, Help content and Shop Persistent - 365 days 1st
BVBRANDSID Bazaarvoice - this cookie helps us gather and present product ratings and reviews. o2.co.uk - Business shop, Home page, Why O2, Help content and Shop Session 1st
BVID Bazaarvoice - this cookie helps us gather and present product ratings and reviews. o2.co.uk - Business shop, Home page, Why O2, Help content and Shop Persistent - 365 days 3rd
BVImplb2b Bazaarvoice - this cookie helps us gather and present product ratings and reviews. o2.co.uk - Business shop Session 1st
BVImplmain_site Bazaarvoice - this cookie helps us gather and present product ratings and reviews. o2.co.uk - Home page, Why O2, Help content and Shop Session 1st
BVSID Bazaarvoice - this cookie helps us gather and present product ratings and reviews. o2.co.uk - Business shop, Home page, Why O2, Help content and Shop Session 3rd
testVersion Bazaarvoice - this cookies helps us gather and present product ratings and reviews. o2.co.uk - Business shop, Home page, Why O2, Help content and Shop Session 1st
T.TreeNode.Composites.speech:userAudioVolume Bill explanation tool - this local storage is used help the functioning of a tool which creates a video to explain a customer's bill. o2.co.uk - My O2 Persistent until deleted 3rd
T.TreeNode.Composites.speech:closedCaption Bill explanation tool - this local storage is used help the functioning of a tool which creates a video to explain a customer's bill. o2.co.uk - My O2 Persistent until deleted 3rd
T.TreeNode.HtmlDraw.Curriculum Bill explanation tool - this local storage is used help the functioning of a tool which creates a video to explain a customer's bill. o2.co.uk - My O2 Persistent until deleted 3rd
T.TreeNode.HtmlDraw.CurriculumGlobal Bill explanation tool - this local storage is used help the functioning of a tool which creates a video to explain a customer's bill. o2.co.uk - My O2 Persistent until deleted 3rd
T.Loader.Webpage Bill explanation tool - this local storage is used help the functioning of a tool which creates a video to explain a customer's bill. o2.co.uk - My O2 Persistent until deleted 3rd
T.Loader.SegmentationDecision Bill explanation tool - this local storage is used help the functioning of a tool which creates a video to explain a customer's bill. o2.co.uk - My O2 Persistent until deleted 3rd
T.Loader.SegmentationDecision.PendingWalkthrough Bill explanation tool - this local storage is used help the functioning of a tool which creates a video to explain a customer's bill. o2.co.uk - My O2 Persistent until deleted 3rd
T.Managers.RuntimeSettings Bill explanation tool - this local storage is used help the functioning of a tool which creates a video to explain a customer's bill. o2.co.uk - My O2 Persistent until deleted 3rd
T.Managers.UserState Bill explanation tool - this local storage is used help the functioning of a tool which creates a video to explain a customer's bill. o2.co.uk - My O2 Persistent until deleted 3rd
T.Managers.Analytics Bill explanation tool - this local storage is used help the functioning of a tool which creates a video to explain a customer's bill. o2.co.uk - My O2 Persistent until deleted 3rd
T.Managers.Accessibility Bill explanation tool - this local storage is used help the functioning of a tool which creates a video to explain a customer's bill. o2.co.uk - My O2 Persistent until deleted 3rd
T.TreeNode.Managers.Language Bill explanation tool - this local storage is used help the functioning of a tool which creates a video to explain a customer's bill. o2.co.uk - My O2 Persistent until deleted 3rd
T.TreeNodes.Capabilities.HtmlDraw.templates.DraggableBase Bill explanation tool - this local storage is used help the functioning of a tool which creates a video to explain a customer's bill. o2.co.uk - My O2 Persistent until deleted 3rd
_vis_opt_s Visual Website Optimizer - sometimes we run tests on our site to see which menus, links, content and banners work the best. We do this using something called A/B testing. This means that some people will see different content as a test, and some won't. This cookie is part of this test method. It's designed to offer you tailored content and relevant offers. o2.co.uk - O2 Recycle Persistent - 100 days 3rd
_vis_opt_test_cookie Visual Website Optimizer - sometimes we run tests on our site to see which menus, links, content and banners work the best. We do this using something called A/B testing. This means that some people will see different content as a test, and some won't. This cookie is part of this test method. It's designed to offer you tailored content and relevant offers. o2.co.uk - O2 Recycle Persistent - 100 days 3rd
optimizelyEndUserID Optimizely - sometimes we run tests on our site to see which menus, links, content and banners work the best. We do this using something called A/B testing. This means that some people will see different content as a test, and some won't. This cookie is part of this test method. It's designed to offer you tailored content and relevant offers. o2.co.uk- Sign in area, Business shop, My O2 web, Home page, Why O2, Help content, Shop, O2 Open, O2 Community, O2 Pay & Go Rewards and O2 Business Blog Persistent - 180 days 1st
optimizelyRedirectData Optimizely - sometimes we run tests on our site to see which menus,links, content and banners work the best. We do this using something called A/B testing. This means that some people will see different content as a test, and some won't. This cookie is part of this test method. It's designed to offer you tailored content and relevant offers. o2.co.uk - Sign in area, Business shop, My O2 web, Home page, Why O2, Help content, Shop, O2 Open, O2 Community, O2 Pay & Go Rewards and O2 Business Blog Session 1st
optimizelyDomainTestCookie Optimizely - sometimes we run tests on our site to see which menus, links, content and banners work the best. We do this using something called A/B testing. This means that some people will see different content as a test, and some won't. This cookie is part of this test method. It's designed to offer you tailored content and relevant offers. o2.co.uk - Sign in area, Business shop, My O2 web, Home page, Why O2, Help content, Shop, O2 Open, O2 Community, O2 Pay & Go Rewards and O2 Business Blog Persistent - 180 days 1st
optimizelyOptOut Optimizely - sometimes we run tests on our site to see which menus, links, content and banners work the best. We do this using something called A/B testing. This means that some people will see different content as a test, and some won't. This cookie stores a value indicating whether the visitor has opted out of participating in experimentation. o2.co.uk - Sign in area, Business shop, My O2 web, Home page, Why O2, Help content, Shop, O2 Open, O2 Community, O2 Pay & Go Rewards and O2 Business Blog Persistent - 10 years 1st
AWSELB Optimizely - sometimes we run tests on our site to see which menus, links, content and banners work the best. We do this using something called A/B testing. This means that some people will see different content as a test, and some won't. This cookie is part of this test method. It's designed to offer you tailored content and relevant offers. o2.co.uk - Sign in area, Business shop, My O2 web, Home page, Why O2, Help content, Shop, O2 Open, O2 Community, O2 Pay & Go Rewards and O2 Business Blog Session 1st
optimizelyRumLB Optimizely - sometimes we run tests on our site to see which menus, links, content and banners work the best. We do this using something called A/B testing. This means that some people will see different content as a test, and some won't. This cookie is part of this test method. It's designed to offer you tailored content and relevant offers. o2.co.uk - Sign in area, Business shop, My O2 web, Home page, Why O2, Help content, Shop, O2 Open, O2 Community, O2 Pay & Go Rewards and O2 Business Blog Session 1st
zc Zeotap - These cookies allow us to pseudonymously create user groups that we can then deliver relevant content to, such as displaying personalised offers and marketing communications, and provide more relevant content. o2.co.uk - My O2 web Persistent - 365 days 3rd
zsc Zeotap - These cookies allow us to pseudonymously create user groups that we can then deliver relevant content to, such as displaying personalised offers and marketing communications, and provide more relevant content. o2.co.uk - My O2 web Session 3rd
zuc Zeotap - These cookies allow us to pseudonymously create user groups that we can then deliver relevant content to, such as displaying personalised offers and marketing communications, and provide more relevant content. o2.co.uk - My O2 web Persistent - 365 days 3rd
zi Zeotap - These cookies allow us to pseudonymously create user groups that we can then deliver relevant content to, such as displaying personalised offers and marketing communications, and provide more relevant content. o2.co.uk - My O2 web Persistent - 365 days 1st
IDP Zeotap - These cookies allow us to pseudonymously create user groups that we can then deliver relevant content to, such as displaying personalised offers and marketing communications, and provide more relevant content. o2.co.uk - My O2 web Persistent - 365 days 1st

Here’s a list of our Performance cookies
Cookie What’s it used for? On which O2 websites / apps is it used? How long does it last? First or Third Party Cookie
AMCV_19C138B3527856400A490D4C%40AdobeOrg Adobe Analytics - our web analytics software uses this cookie to track the time and date of your visit and give you a unique ID. It also records other data like the pages you visit on the website, your internet domain, your IP address and a hashed version of your mobile phone number if you sign into My O2. We then use this to connect other data sources with your web analytics data, for the purpose of analysis and targeting. The unique ID we generate might be passed to third parties to show you adverts based on what you've viewed or ordered on our website.
  • o2.co.uk - Sign in area, Business shop, My O2 web, Home page, Why O2, Help content and Shop
  • priority.o2.co.uk - Priority website
Persistent - 730 days 1st
AMCVS_19C138B3527856400A490D4C%40AdobeOrg Adobe Analytics - our web analytics software uses this cookie to track the time and date of your visit and give you a unique ID for the length of your session. It also records other data like the pages you visit on our website and your internet domain. The unique ID we generate might be passed to third parties to show you adverts based on what you've viewed or ordered on our website.
  • o2.co.uk - Sign in area, Business shop, My O2 web, Home page, Why O2, Help content and Shop
  • priority.o2.co.uk - Priority website
Session 1st
demdex Adobe Analytics - our analytics platform uses these cookies to assign a unique ID to you when you visit our site. We also use them to collect a hashed version of your mobile phone number if you sign into My O2. We then use this to connect other data sources with your web analytics data, for the purpose of analysis and targeting.
  • o2.co.uk - Sign in area, Business shop, My O2 web, Home page, Why O2, Help content and Shop
  • priority.o2.co.uk - Priority website
Persistent - 180 days 3rd
dextp Adobe Analytics - our analytics platform uses these cookies to assign a unique ID to you when you visit our site. We also use them to collect a hashed version of your mobile phone number if you sign into My O2. We then use this to connect other data sources with your web analytics data, for the purpose of analysis and targeting.
  • o2.co.uk - Sign in area, Business shop, My O2 web, Home page, Why O2, Help content and Shop
  • priority.o2.co.uk - Priority website
Persistent - 180 days 3rd
dpm Adobe Analytics - our analytics platform uses these cookies to assign a unique ID to you when you visit our site. We also use them to collect a hashed version of your mobile phone number if you sign into My O2. We then use this to connect other data sources with your web analytics data, for the purpose of analysis and targeting.
  • o2.co.uk - Sign in area, Business shop, My O2 web, Home page, Why O2, Help content and Shop
  • priority.o2.co.uk - Priority website
Persistent - 180 days 3rd
gpv_pn Adobe Analytics - our web analytics software uses this cookie to track the pages you've previously visited on our site.
  • o2.co.uk - Sign in area, Business shop, My O2 web, Home page, Why O2, Help content and Shop
  • priority.o2.co.uk - Priority website
Session 1st
gpv_pn_s Adobe Analytics - our web analytics software uses this cookie to track the pages you've previously visited on our site. o2.co.uk - My O2 web Session 1st
gpv_v13 Adobe Analytics - our web analytics software uses this cookie to track the pages you've previously visited on our site.
  • o2.co.uk - Sign in area, Business shop, My O2 web, Home page, Why O2, Help content, Shop
  • priority.o2.co.uk - Priority website, O2 Open and O2 Community
Session 1st
s_cc Adobe Analytics - we use this cookie to find out if cookies are enabled in your browser.
  • o2.co.uk - Sign in area, Business shop, My O2 web, Home page, Why O2, Help content and Shop
  • priority.o2.co.uk - Priority website
Session 1st
s_gdslv_c18 Adobe Analytics - our web analytics software uses this cookie to work out how many days it's been since you last visited our site. o2.co.uk - Sign in area, Business shop, My O2 web, Home page, Why O2, Help content, Shop, O2 Community, O2 Pay & Go Rewards and O2 Business Blog Persistent - 1094 days 1st
s_gdslv_c18_s Adobe Analytics - our web analytics software uses this cookie to store a summary of the days since you last visited our site. o2.co.uk - Sign in area, Business shop, My O2 web, Home page, Why O2, Help content, Shop and O2 Community Session 1st
s_gpv Adobe Analytics - our web analytics software uses this cookie to track the pages you've previously visited on our site. o2.co.uk - Home page, Why O2, Help content and Shop Session 1st
s_ptc Adobe Analytics - our web analytics software uses this cookie to track how quickly our pages are loading.
  • o2.co.uk - Sign in area, Business shop, My O2 web, Home page, Why O2, Help content and Shop
  • priority.o2.co.uk - Priority website
Session 1st
s_sessionCam Adobe Analytics - our web analytics software uses this cookie to link data with our session replay tool. o2.co.uk - Sign in area, Business shop, My O2 web, Home page, Why O2, Help content, Shop and O2 Star Trader Session 1st
s_sq Adobe Analytics - our web analytics software uses this cookie to track information about the previous link you clicked on. o2.co.uk - Sign in area, Business shop, My O2 web, Home page, Why O2, Help content, Shop and O2 Star Trader Session 1st
s_ttc_ev* Adobe Analytics - our web analytics software uses this series of cookies to track how long it takes you to complete specific journeys on our site. o2.co.uk - Home page, Why O2, Help content, Shop and O2 Business Blog Session 1st
sc_prodvCount Adobe Analytics - our web analytics software uses these cookies to understand the pages visited and time taken to arrive at the basket page. o2.co.uk - Sign in area, My O2 web, Home page, Why O2, Help content, Shop and O2 Business Blog Session 1st
sc_pvCount Adobe Analytics - our web analytics software uses these cookies to understand the pages visited and time taken to arrive at the basket page.
  • o2.co.uk - Sign in area, Business shop, My O2 web, Home page, Why O2, Help content and Shop
  • priority.o2.co.uk - Priority website
Session 1st
sc_timeTo Adobe Analytics - our web analytics software uses these cookies to understand the pages visited and time taken to arrive at the basket page.
  • o2.co.uk - Sign in area, Business shop, My O2 web, Home page, Why O2, Help content and Shop
  • priority.o2.co.uk - Priority website
Session 1st
TEST_AMCV_COOKIE Adobe Analytics - our web analytics software uses this cookie to track the time and date of your visit and give you a unique ID for the length of your session. It also records other data like the pages you visit on our website and your internet domain. The unique ID we generate might be passed to third parties to show you adverts based on what you've viewed or ordered on our website. o2.co.uk - Home page, Why O2, Help content and Shop Session 1st
___utmv* Google Analytics - our web analytics tool uses these cookies to help identify unique users, new sessions and web traffic sources. o2.co.uk - Home page, Why O2, Help content and Shop Session 1st
__utma Google Analytics - our web analytics tool uses these cookies to help identify unique users, new sessions and web traffic sources. o2.co.uk - Business shop, My O2 web, Home page, Why O2, Help content, Shop and O2 Pay & Go Rewards Persistent - 730 days 1st
__utmb Google Analytics - our web analytics tool uses these cookies to help identify unique users, new sessions and web traffic sources. o2.co.uk - Business shop, My O2 web, Home page, Why O2, Help content, Shop and O2 Pay & Go Rewards  Session 1st
__utmc Google Analytics - our web analytics tool uses these cookies to help identify unique users, new sessions and web traffic sources. o2.co.uk - Business shop, My O2 web, Home page, Why O2, Help content, Shop and O2 Pay & Go Rewards Session 1st
__utmt Google Analytics - our web analytics tool uses these cookies to help identify unique users, new sessions and web traffic sources. o2.co.uk  Business shop, My O2 web, Home page, Why O2, Help content, Shop and O2 Pay & Go Rewards Session 1st
__utmz Google Analytics - our web analytics tool uses these cookies to help identify unique users, new sessions and web traffic sources. o2.co.uk - Business shop, My O2 web, Home page, Why O2, Help content, Shop and O2 Pay & Go Rewards Persistent - 182 days 1st
_ga_* Google Analytics - our web analytics tool uses these cookies to help identify unique users, new sessions and web traffic sources.
  • o2.co.uk - Sign in area, Business shop, My O2 web, Home page, Why O2, Help content, Shop, O2 Open, O2 Community, O2 Star Trader, O2 Pay & Go Rewards and O2 Business Blog
  • priority.o2.co.uk - Priority website
Persistent - 730 days 1st
_gat* Google Analytics - our web analytics tool uses these cookies to help identify unique users, new sessions and web traffic sources.
  • o2.co.uk - Sign in area, Business shop, My O2 web, Home page, Why O2, Help content, Shop, O2 Open, O2 Community, O2 Star Trader, O2 Pay & Go Rewards and O2 Business Blog
  • priority.o2.co.uk - Priority website 
Session 1st
_gat_trackerLegacy Google Analytics - our web analytics tool uses these cookies to help identify unique users, new sessions and web traffic sources. o2.co.uk - Home page, Why O2, Help content and Shop Session 1st
_gat_UA-* Google Analytics - our web analytics tool uses these cookies to help identify unique users, new sessions and web traffic sources. o2.co.uk - Home page, Why O2, Help content, Shop and O2 Star Trader Session 1st
_gid Google Analytics - our web analytics tool uses these cookies to help identify unique users, new sessions and web traffic sources.
  • o2.co.uk - Sign in area, Business shop, My O2 web, Home page, Why O2, Help content, Shop, O2 Open, O2 Community, O2 Star Trader, O2 Pay & Go Rewards and O2 Business Blog
  • priority.o2.co.uk - Priority website
Persistent - 1 day 1st
hatch_cookie Hatch - this cookie is used to measure the performance of email campaigns. o2.co.uk - Home page, Why O2, Help content and Shop Session 1st
cd_user_id Medallia - our on-site survey tool uses these cookies to help target surveys and to make sure you are not invited to take part every time you visit our site.
  • o2.co.uk - Home page, Why O2, Help content, Shop and O2 Open
  • priority.o2.co.uk - Priority website
Persistent - 365 days 1st
kampyle_userid Medallia - our on-site survey tool uses these cookies to help target surveys and to make sure you are not invited to take part every time you visit our site.
  • o2.co.uk - Home page, Why O2, Help content and Shop
  • priority.o2.co.uk - Priority website
Persistent - 365 days 1st
kampyleInvitePresented Medallia - our on-site survey tool uses these cookies to help target surveys and to make sure you are not invited to take part every time you visit our site.
  • o2.co.uk - Home page, Why O2, Help content and Shop
  • priority.o2.co.uk - Priority website
Session 3rd
kampyleSessionPageCounter Medallia - our on-site survey tool uses these cookies to help target surveys and to make sure you are not invited to take part every time you visit our site.
  • o2.co.uk - Home page, Why O2, Help content and Shop
  • priority.o2.co.uk - Priority website
Persistent - 365 days 1st
kampyleUserPercentile Medallia - our on-site survey tool uses these cookies to help target surveys and to make sure you are not invited to take part every time you visit our site.
  • o2.co.uk - Home page, Why O2, Help content and Shop
  • priority.o2.co.uk - Priority website
Session 1st
kampyleUserSession Medallia - our on-site survey tool uses these cookies to help target surveys and to make sure you are not invited to take part every time you visit our site.
  • o2.co.uk - Home page, Why O2, Help content and Shop
  • priority.o2.co.uk - Priority website
Persistent - 365 days 1st
kampyleUserSessionsCount Medallia - our on-site survey tool uses these cookies to help target surveys and to make sure you are not invited to take part every time you visit our site.
  • o2.co.uk - Home page, Why O2, Help content and Shop
  • priority.o2.co.uk - Priority website
Persistent - 365 days 1st
md_isSurveySubmittedInSession Medallia - our on-site survey tool uses these cookies to help target surveys and to make sure you are not invited to take part every time you visit our site.
  • o2.co.uk - Home page, Why O2, Help content and Shop
  • priority.o2.co.uk - Priority website
Session 3rd
mdLogger Medallia - our on-site survey tool uses these cookies to help target surveys and to make sure you are not invited to take part every time you visit our site.
  • o2.co.uk - Home page, Why O2, Help content and Shop
  • priority.o2.co.uk - Priority website
Persistent - 365 days 1st
sc.ASP.NET_SESSIONID SessionCam - we use these cookies to track mouse clicks, mouse movements, page scrolling and interactions with forms. We store the data and use it for aggregated and statistical reporting. Then we use this information to improve our website. o2.co.uk - Sign in area, Business shop, My O2 web, Home page, Why O2, Help content, Shop and O2 Star Trader Session 1st
sc.UserId SessionCam - we use these cookies to track mouse clicks, mouse movements, page scrolling and interactions with forms. We store the data and use it for aggregated and statistical reporting. Then we use this information to improve our website. o2.co.uk - Business shop, Home page, Why O2, Help content and Shop Persistent - 365 days 1st
SessionCamTestCookie SessionCam - we use these cookies to track mouse clicks, mouse movements, page scrolling and interactions with forms. We store the data and use it for aggregated and statistical reporting. Then we use this information to improve our website. o2.co.uk - Sign in area, Business shop, Home page, Why O2, Help content and Shop, My O2 web Session 1st
CMAVID IBM Analytics - this cookie was used by an old analytics tool which is no longer collecting any information. o2.co.uk - Business shop, Home page, Why O2, Help content, Shop and O2 Pay & Go Rewards Session 1st
cmRS IBM Analytics - this cookie was used by an old analytics tool which is no longer collecting any information. o2.co.uk - Business shop, Home page, Why O2, Help content and Shop Session 1st
cmTPSet IBM Analytics - this cookie was used by an old analytics tool which is no longer collecting any information. o2.co.uk - Home page, Why O2, Help content, Shop and O2 Pay & Go Rewards Session 1st
ki_r Qualaroo - this cookie was used by an old survey tool which is no longer collecting any information. o2.co.uk - Business shop, Home page, Why O2, Help content and Shop Persistent - 1,825 days 1st
ki_t Qualaroo - this cookie was used by an old survey tool which is no longer collecting any information. o2.co.uk - Business shop, Home page, Why O2, Help content and Shop Persistent - 1,825 days 1st
session-id Yext - Used to understand website behaviour when interacting with the on-site search functionality. o2.co.uk - Search results pages for Personal and Business Session 1st
Yext click tracking Yext - Used to understand website behaviour when interacting with the on-site search functionality. o2.co.uk - Search results pages for Personal and Business Session 1st
_hp2_id.2408964475 Heap Analytics - the analytics tool uses these cookies to help identify unique users, new sessions and web traffic sources. o2.co.uk - O2 Recycle Persistent - 425 days 3rd
_hp2_props.2408964475 Heap Analytics - the analytics tool uses these cookies to help identify unique users, new sessions and web traffic sources. o2.co.uk - O2 Recycle Persistent - 425 days 3rd
_pk_id.1.b8d8 Matomo Analytics - the analytics tool uses these cookies to help identify unique users, new sessions and web traffic sources. o2.co.uk - O2 Recycle Persistent - 395 days 3rd
_pk_ref.1.b8d8 Matomo Analytics - the analytics tool uses these cookies to help identify unique users, new sessions and web traffic sources. o2.co.uk - O2 Recycle Persistent - 180 days 3rd
_pk_ses.1.b8d8 Matomo Analytics - the analytics tool uses these cookies to help identify unique users, new sessions and web traffic sources. o2.co.uk - O2 Recycle Session 3rd
_vwo_uuid_v2 Visual Website Optimizer - sometimes we run tests on our site to see which menus, links, content and banners work the best. We do this using something called A/B testing. This means that some people will see different content as a test, and some won't. This cookie is part of this test method. It's designed to offer you tailored content and relevant offers. o2.co.uk - O2 Recycle Persistent - 365 days 3rd
Lo-Uid Lucky Orange - the analytics tool uses these cookies to help identify unique users, new sessions and web traffic sources. o2.co.uk - O2 Recycle Persistent - 730 days 3rd
lo-visits Lucky Orange - the analytics tool uses these cookies to help identify unique users, new sessions and web traffic sources. o2.co.uk - O2 Recycle Persistent - 730 days 3rd
SPSI Platform security - this cookie is used to help prevent external attacks on O2 systems. o2.co.uk - O2 Recycle Session 3rd
UTGv2 Platform security - this cookie is used to help prevent external attacks on O2 systems. o2.co.uk - O2 Recycle Persistent - 180 days 3rd
zarget_user_id Freshmarketer - sometimes we run tests on our site to see which menus, links, content and banners work the best. We do this using something called A/B testing. This means that some people will see different content as a test, and some won't. This cookie is part of this test method. It's designed to offer you tailored content and relevant offers. o2.co.uk - O2 Star Trader Persistent - 365 days 1st
zarget_visitor_info Freshmarketer - sometimes we run tests on our site to see which menus, links, content and banners work the best. We do this using something called A/B testing. This means that some people will see different content as a test, and some won't. This cookie is part of this test method. It's designed to offer you tailored content and relevant offers. o2.co.uk - O2 Star Trader Persistent - 365 days 1st
lt_channel Google Analytics - we use this cookie to help track how you arrived on our website. o2.co.uk - Sign in area, Business shop, My O2 web, Home page, Why O2, Help content and Shop Session 1st
detector_ID Adobe Analytics - our web analytics software uses this cookie to link data with our session replay tool. o2.co.uk - Business shop Session 1st
_cls_s Glassbox - we use these cookies to track mouse clicks, mouse movements, page scrolling and interactions with forms. We store the data and use it for aggregated and statistical reporting. Then we use this information to improve our website. o2.co.uk - Sign in area, Business shop, My O2 web, Home page, Why O2, Help content, Shop Session 1st
_cls_v Glassbox - we use these cookies to track mouse clicks, mouse movements, page scrolling and interactions with forms. We store the data and use it for aggregated and statistical reporting. Then we use this information to improve our website. o2.co.uk - Sign in area, Business shop, My O2 web, Home page, Why O2, Help content, Shop Persistent - 365 days 1st

Here’s a list of our Advertising cookies
tr>
Cookie What’s it used for? On which O2 websites / apps is it used? How long does it last? First or Third Party Cookie
ad-id Amazon - this cookie enables us to measure effectiveness of advertising on the Amazon advertising platform and allows us to deliver relevant O2 advertising on the Amazon platform. o2.co.uk - Home page, Why O2, Help content and Shop Persistent - 261 days 3rd
ad-privacy Amazon - this cookie enables us to measure effectiveness of advertising on the Amazon advertising platform and allows us to deliver relevant O2 advertising on the Amazon platform. o2.co.uk - Home page, Why O2, Help content and Shop Persistent - 1905 days 3rd
anj AppNexus - this cookie enables us to measure effectiveness of advertising on the Appnexus advertising platform and allows us to deliver relevant O2 advertising on this platform.
  • o2.co.uk - Sign in area, Business shop, My O2 web, Home page, Why O2, Help content and Shop
  • priority.o2.co.uk - Priority website
Persistent - 90 days 3rd
uuid2 AppNexus - this cookie enables us to measure effectiveness of advertising on the Appnexus advertising platform and allows us to deliver relevant O2 advertising on this platform.
  • o2.co.uk - Sign in area, Business shop, My O2 web, Home page, Why O2, Help content and Shop
  • priority.o2.co.uk - Priority website
Persistent - 90 days 3rd
_uetsid Bing - this cookie enables us to measure effectiveness of advertising on the Bing advertising platform and allows us to deliver relevant O2 advertising on this platform.
  • o2.co.uk - Sign in area, Business shop, My O2 web, Home page, Why O2, Help content, Shop, O2 Open, O2 Community, O2 Pay & Go Rewards and O2 Business Blog
  • priority.o2.co.uk - Priority website
Persistent - 1 day 1st
_uetvid Bing - this cookie enables us to measure effectiveness of advertising on the Bing advertising platform and allows us to deliver relevant O2 advertising on this platform.
  • o2.co.uk - Sign in area, Business shop, My O2 web, Home page, Why O2, Help content, Shop, O2 Open, O2 Community, O2 Pay & Go Rewards and O2 Business Blog
  • priority.o2.co.uk - Priority website
Persistent - 389 days 1st
MUID Bing - this cookie enables us to measure effectiveness of advertising on the Bing advertising platform and allows us to deliver relevant O2 advertising on this platform.
  • o2.co.uk - Sign in area, Business shop, My O2 web, Home page, Why O2, Help content and Shop
  • priority.o2.co.uk - Priority website
Persistent - 390 days 3rd
ELOQUA Eloqua - we use these cookies to carry useful bits of information about the way you use our website and any O2 advertising you might have seen before you visited our site. Depending on which pages you visit on our site, we might use this information to better inform other O2 digital advertising. o2.co.uk Home page, Why O2, Help content and O2 Business Blog Persistent - 396 days 1st
ELQSTATUS Eloqua - we use these cookies to carry useful bits of information about the way you use our website and any O2 advertising you might have seen before you visited our site. Depending on which pages you visit on our site, we might use this information to better inform other O2 digital advertising. o2.co.uk - Home page, Why O2, Help content and O2 Business Blog Persistent - 396 days 1st
_fbp Facebook - this cookie allows us to measure the effectiveness of our Facebook advertising campaign and allows us to show relevant O2 advertising to customers on Facebook platforms.
  • o2.co.uk - Sign in area, Home page, Why O2, Help content, Shop, O2 Open, O2 Community, O2 Star Trader, O2 Pay & Go Rewards and O2 Business Blog
  • priority.o2.co.uk - Priority website
Persistent - 90 days 1st
_D9J Flashtalking - this cookie enables us to measure the effectiveness of our digital advertising campaigns across multiple platforms. o2.co.uk - Business shop, My O2 web, Home page, Why O2, Help content and Shop Persistent - 365 days 3rd
flashtalkingad1 Flashtalking - this cookie enables us to measure the effectiveness of our digital advertising campaigns across multiple platforms. o2.co.uk - Sign in area, Business shop, My O2 web, Home page, Why O2, Help content, Shop, O2 Open, O2 Community, O2 Pay & Go Rewards and O2 Business Blog Persistent - 729 days 1st
__Secure-1PAPISID Google advertising - this cookie enables us to measure the effectiveness of advertisements on the Google advertising platforms and allows us to deliver relevant O2 advertising on these platforms. o2.co.uk - Shop, Business shop, O2 Recycle, O2 Star Trader and O2 Business Blog Persistent - 730 days 3rd
__Secure-1PSID Google advertising - this cookie enables us to measure the effectiveness of advertisements on the Google advertising platforms and allows us to deliver relevant O2 advertising on these platforms. o2.co.uk - Shop, Business shop, O2 Recycle, O2 Star Trader and O2 Business Blog Persistent - 730 days 3rd
__Secure-3PAPISID Google advertising - this cookie enables us to measure the effectiveness of advertisements on the Google advertising platforms and allows us to deliver relevant O2 advertising on these platforms. o2.co.uk - Shop, Business shop, O2 Recycle, O2 Star Trader and O2 Business Blog Persistent - 730 days 3rd
__Secure-3PSID Google advertising - this cookie enables us to measure the effectiveness of advertisements on the Google advertising platforms and allows us to deliver relevant O2 advertising on these platforms. o2.co.uk - Shop, Business shop, O2 Recycle, O2 Star Trader and O2 Business Blog Persistent - 730 days 3rd
__Secure-3PSIDCC Google advertising - this cookie enables us to measure the effectiveness of advertisements on the Google advertising platforms and allows us to deliver relevant O2 advertising on these platforms. o2.co.uk - Shop, Business shop, O2 Recycle, O2 Star Trader and O2 Business Blog Persistent - 365 days 3rd
_gcl_au Google advertising - this cookie enables us to measure the effectiveness of advertisements on the Google advertising platforms and allows us to deliver relevant O2 advertising on these platforms.
  • o2.co.uk - Sign in area, Business shop, My O2 web, Home page, Why O2, Help content, Shop, O2 Open, O2 Community, O2 Pay & Go Rewards and O2 Business Blog
  • priority.o2.co.uk - Priority website
Persistent - 90 days 1st
_gcl_aw Google advertising - this cookie enables us to measure the effectiveness of advertisements on the Google advertising platforms and allows us to deliver relevant O2 advertising on these platforms.
  • o2.co.uk - Sign in area, Business shop, My O2 web, Home page, Why O2, Help content and Shop
  • priority.o2.co.uk - Priority website
Persistent - 82 days 1st
_gcl_dc Google advertising - this cookie enables us to measure the effectiveness of advertisements on the Google advertising platforms and allows us to deliver relevant O2 advertising on these platforms.
  • o2.co.uk - Sign in area, Business shop, My O2 web, Home page, Why O2, Help content and Shop
  • priority.o2.co.uk - Priority website
Persistent - 82 days 1st
APISID Google advertising - this cookie enables us to measure the effectiveness of advertisements on the Google advertising platforms and allows us to deliver relevant O2 advertising on these platforms. o2.co.uk - Shop, Business shop, O2 Recycle, O2 Star Trader and O2 Business Blog Persistent - 730 days 3rd
CONSENT Google advertising - this cookie enables us to measure the effectiveness of advertisements on the Google advertising platforms and allows us to deliver relevant O2 advertising on these platforms.
  • o2.co.uk - O2 Recycle, O2 Star Trader and O2 Business Blog
  • priority.o2.co.uk - Priority website
Persistent - 720 days 3rd
HSID Google advertising - this cookie enables us to measure the effectiveness of advertisements on the Google advertising platforms and allows us to deliver relevant O2 advertising on these platforms. o2.co.uk - Shop, Business shop, O2 Recycle, O2 Star Trader and O2 Business Blog Persistent - 730 days 3rd
IDE Google advertising - this cookie enables us to measure the effectiveness of advertisements on the Google advertising platforms and allows us to deliver relevant O2 advertising on these platforms.
  • o2.co.uk - Sign in area, Business shop, My O2 web, Home page, Why O2, Help content, Shop
  • priority.o2.co.uk - Priority website, O2 Star Trader and O2 Business Blog
Persistent - 390 days 3rd
NID Google advertising - this cookie enables us to measure the effectiveness of advertisements on the Google advertising platforms and allows us to deliver relevant O2 advertising on these platforms. o2.co.uk - Home page, Why O2, Help content, Shop, O2 Recycle, O2 Star Trader and O2 Business Blog Persistent - 176 days 3rd
OGPC Google advertising - this cookie enables us to measure the effectiveness of advertisements on the Google advertising platforms and allows us to deliver relevant O2 advertising on these platforms. o2.co.uk - Home page, Why O2, Help content, Shop, O2 Recycle and O2 Star Trader Persistent - 30 days 3rd
SAPISID Google advertising - this cookie enables us to measure the effectiveness of advertisements on the Google advertising platforms and allows us to deliver relevant O2 advertising on these platforms. o2.co.uk - Shop, Business shop, O2 Recycle, O2 Star Trader and O2 Business Blog Persistent - 730 days 3rd
SID Google advertising - this cookie enables us to measure the effectiveness of advertisements on the Google advertising platforms and allows us to deliver relevant O2 advertising on these platforms. o2.co.uk - Shop, Business shop, O2 Recycle, O2 Star Trader and O2 Business Blog Persistent - 730 days 3rd
SIDCC Google advertising - this cookie enables us to measure the effectiveness of advertisements on the Google advertising platforms and allows us to deliver relevant O2 advertising on these platforms. o2.co.uk - Shop, Business shop, O2 Recycle, O2 Star Trader and O2 Business Blog Persistent - 365 days 3rd
SSID Google advertising - this cookie enables us to measure the effectiveness of advertisements on the Google advertising platforms and allows us to deliver relevant O2 advertising on these platforms. o2.co.uk - Shop, Business shop, O2 Recycle, O2 Star Trader and O2 Business Blog Persistent - 730 days 3rd
tcs.google_cver Google advertising - this cookie enables us to measure the effectiveness of advertisements on the Google advertising platforms and allows us to deliver relevant O2 advertising on these platforms.
  • o2.co.uk - Sign in area, Business shop, My O2 web, Home page, Why O2, Help content and Shop
  • priority.o2.co.uk - Priority website
Persistent - 182 days 3rd
tcs.google_gid Google advertising - this cookie enables us to measure the effectiveness of advertisements on the Google advertising platforms and allows us to deliver relevant O2 advertising on these platforms.
  • o2.co.uk - Sign in area, Business shop, My O2 web, Home page, Why O2, Help content and Shop
  • priority.o2.co.uk - Priority website
Persistent - 182 days 3rd
AnalyticsSyncHistory LinkedIn - this cookie enables us to measure effectiveness of advertising on the LinkedIn advertising platform and allows us to deliver relevant O2 advertising on the LinkedIn platform.
  • o2.co.uk - Sign in area, Business shop, Home page, Why O2, Help content and Shop
  • priority.o2.co.uk - Priority website
Persistent - 30 days 3rd
bcookie LinkedIn - this cookie enables us to measure effectiveness of advertising on the LinkedIn advertising platform and allows us to deliver relevant O2 advertising on the LinkedIn platform.
  • o2.co.uk - Sign in area, Business shop, Home page, Why O2, Help content and Shop
  • priority.o2.co.uk - Priority website
Persistent - 730 days 3rd
bscookie LinkedIn - this cookie enables us to measure effectiveness of advertising on the LinkedIn advertising platform and allows us to deliver relevant O2 advertising on the LinkedIn platform.
  • o2.co.uk -  Sign in area, Business shop, Home page, Why O2, Help content and Shop
  • priority.o2.co.uk - Priority website
Persistent - 730 days 3rd
lang LinkedIn - this cookie enables us to measure effectiveness of advertising on the LinkedIn advertising platform and allows us to deliver relevant O2 advertising on the LinkedIn platform.
  • o2.co.uk - Sign in area, Business shop, Home page, Why O2, Help content and Shop
  • priority.o2.co.uk - Priority website
Session 3rd
li_gc LinkedIn - this cookie enables us to measure effectiveness of advertising on the LinkedIn advertising platform and allows us to deliver relevant O2 advertising on the LinkedIn platform.
  • o2.co.uk - Sign in area, Business shop, Home page, Why O2, Help content and Shop
  • priority.o2.co.uk - Priority website
Persistent - 710 days 3rd
lidc LinkedIn - this cookie enables us to measure effectiveness of advertising on the LinkedIn advertising platform and allows us to deliver relevant O2 advertising on the LinkedIn platform.
  • o2.co.uk - Sign in area, Business shop, Home page, Why O2, Help content and Shop
  • priority.o2.co.uk - Priority website
Persistent - 1 day 3rd
UserMatchHistory LinkedIn - this cookie enables us to measure effectiveness of advertising on the LinkedIn advertising platform and allows us to deliver relevant O2 advertising on the LinkedIn platform.
  • o2.co.uk - Sign in area, Business shop, Home page, Why O2, Help content and Shop
  • priority.o2.co.uk - Priority website
Persistent - 30 days 3rd
TapAd_3WAY_SYNCS Tapad - this cookie enables us to measure the effectiveness of our cross - device digital advertising campaigns. o2.co.uk - Business shop, Home page, Why O2, Help content and Shop Persistent - 60 days 3rd
TapAd_DID Tapad - this cookie enables us to measure the effectiveness of our cross - device digital advertising campaigns. o2.co.uk - Business shop, My O2 web, Home page, Why O2, Help content and Shop Persistent - 60 days 3rd
TapAd_TS Tapad - this cookie enables us to measure the effectiveness of our cross - device digital advertising campaigns. o2.co.uk - Business shop, My O2 web, Home page, Why O2, Help content and Shop Persistent - 60 days 3rd
TAPID Tapad - this cookie enables us to measure the effectiveness of our cross - device digital advertising campaigns.
  • o2.co.uk - Sign in area, Business shop, My O2 web, Home page, Why O2, Help content and Shop
  • priority.o2.co.uk - Priority website
Persistent - 365 days 3rd
_tq_id.TV* TV Squared - this cookie is used to help measure the effectiveness of TV advertising. o2.co.uk - Home page, Why O2, Help content and Shop Persistent - 730 days 1st
personalization_id Twitter - this cookie enables us to measure effectiveness of advertising on the Twitter advertising platform and allows us to deliver relevant O2 advertising on this platform.
  • o2.co.uk - Sign in area, Business shop, My O2 web, Home page, Why O2, Help content and Shop
  • priority.o2.co.uk - Priority website
Persistent - 730 days 3rd
VISITOR_INFO1_LIVE YouTube - this cookie enables us to measure effectiveness of advertising on the Youtube advertising platform and allows us to deliver relevant O2 advertising on this platform.
  • o2.co.uk - Business shop, Home page, Why O2, Help content and Shop
  • priority.o2.co.uk - Priority website
Persistent - 180 days 3rd
YSC YouTube - this cookie enables us to measure effectiveness of advertising on the Youtube advertising platform and allows us to deliver relevant O2 advertising on this platform.
  • o2.co.uk - Business shop, Home page, Why O2, Help content and Shop
  • priority.o2.co.uk - Priority website
 Session 3rd
1P_JAR Google advertising - this cookie enables us to measure the effectiveness of advertisements on the Google advertising platforms and allows us to deliver relevant O2 advertising on these platforms. o2.co.uk - Shop, O2 Recycle, O2 Star Trader and O2 Business Blog Persistent - 30 days 3rd
Conversion Google advertising - this cookie enables us to measure the effectiveness of advertisements on the Google advertising platforms and allows us to deliver relevant O2 advertising on these platforms. o2.co.uk - Shop Persistent - 14 days 3rd
_scid SnapChat - this cookie allows us to measure the effectiveness of our SnapChat advertising campaign and allows us to show relevant O2 advertising to customers on SnapChat platforms. o2.co.uk - Shop Persistent - 396 days 1st
sc_at SnapChat - this cookie allows us to measure the effectiveness of our SnapChat advertising campaign and allows us to show relevant O2 advertising to customers on SnapChat platforms. o2.co.uk - Shop Persistent - 473 days 3rd
X-AB SnapChat - this cookie allows us to measure the effectiveness of our SnapChat advertising campaign and allows us to show relevant O2 advertising to customers on SnapChat platforms. o2.co.uk - Shop Persistent - 1 day 3rd
__hssrc HubSpot - this cookie enables us to measure effectiveness of advertising on the HubSpot platform. o2.co.uk - O2 Star Trader Session 1st
__hstc HubSpot - this cookie enables us to measure effectiveness of advertising on the HubSpot platform. o2.co.uk - O2 Star Trader Persistent - 395 days 1st
__Secure-ENID Google advertising - this cookie enables us to measure the effectiveness of advertisements on the Google advertising platforms and allows us to deliver relevant O2 advertising on these platforms o2.co.uk - O2 Star Trader Persistent - 365 days 3rd
DV Google advertising - this cookie enables us to measure the effectiveness of advertisements on the Google advertising platforms and allows us to deliver relevant O2 advertising on these platforms. o2.co.uk - O2 Recycle Persistent - 1 day 3rd
hubspotutk HubSpot - this cookie enables us to measure effectiveness of advertising on the HubSpot platform. o2.co.uk - O2 Star Trader Persistent - 180 days 1st
__qca Quantcast - this cookie helps us to accurately track visitors for website / app traffic. It enables us to measure the effectiveness of advertising on the Quantcast advertising platform and allows us to deliver relevant O2 advertising on this platform. o2.co.uk - Business Shop Persistent - 13 months 1st
mc Quantcast - this cookie enables us to measure the effectiveness of advertising on the Quantcast advertising platform and allows us to deliver relevant O2 advertising on this platform. o2.co.uk - Business Shop Persistent - 13 months 3rd
d Quantcast - this cookie is used for market and audience segmentation within the Quantcast advertising platform and to deliver relevant O2 advertising on this platform. o2.co.uk - Business Shop Persistent - 3 months 3rd

3. How to manage your cookie settings

Click here to change or manage your cookie settings for priority.o2.co.uk and o2.co.uk (the Sign in area, Business shop, My O2 web, the Home page, Why O2, Help content, and the Shop). If you are aged 12 years or younger your consent to cookies should be provided by your parent or guardian.

There may be some legacy cookies, pages on o2.co.uk and some O2 websites that can’t yet be managed through your cookie settings. We’re working hard to update these as soon as we can. In the meantime, you can manage the cookies by changing your browser settings to restrict, block or delete cookies if you want. Each browser is different, so check the ‘Help’ menu of your particular browser (or your mobile phone’s handset manual) to learn how to change your cookie preferences. Many browsers have universal privacy settings for you to choose from.

  • How to manage cookies in Microsoft Edge
    Cookie settings in most versions of Internet Explorer can be found by clicking the tools option and then the privacy tab.
  • How to manage cookies in Firefox
    Cookie settings in Firefox are managed in the Options window's Privacy panel. See Options window - Privacy Panel for information on these settings.
  • How to manage cookies in Chrome
    Click on the spanner icon on the toolbar, select settings, click the under the bonnet tab, click on content settings in the privacy section.
  • How to manage cookies in Opera
    You can manage cookies in Opera if you Click on settings, then Preferences, then Advanced and finally Cookies
  • How to manage cookies in Safari
    Choose Safari, then preferences and then click security. You should then be able to specify if and when Safari should accept cookies.
  • To manage cookies on your mobile phone please consult your manual or handbook.

Third-parties

O2 works with a number of companies and websites that help make sure our adverts, promotions and marketing messages are displayed to people who might be interested.

If you go on to a web page that contains embedded content, like YouTube, you may be sent cookies from these websites. We don't control the setting of these cookies, so please check the third-party websites for more information about their cookies and how to manage them.