The O2 Wallet closed on 31st March 2014.
The O2 Wallet app and O2 Money Account Card will no longer work after the closure date of 31st March. Any outstanding money was returned to customers from the 16 April 2014, either to the bank account registered in your O2 Wallet or by a cheque to your registered address.
If you haven’t received your remaining balance or have any questions, please call us free from an O2 mobile on 10202 or from a landline on 0344 7010202. Alternatively, you can write to us at: O2 Money Customer Services, PO Box 16222, Birmingham, B16 6SR
Thanks for being a customer.