Surrey & Sussex Police

Increasing the time officers spend on the frontline

How O2 helped Surrey and Sussex Police become more efficient

For frontline officers, instant access to essential information can make a world of difference. So, when O2 equipped over 3000 Surrey and Sussex officers with handheld devices, enabled with the Airwave Pronto solution, we knew there was huge potential for real impact.

Each device came with pre-loaded apps that would enable officers to complete tasks from any location. And, with secure Mobile Device Management (MDM), the apps could safely consolidate sensitive data from over 35 different systems across both forces. All of which promised to make case collaboration easier, reduce errors and speed up the reporting process – with far fewer trips between the field and the station.

Already, the convenience and efficiency of data on-demand has enabled Surrey Police to cut nearly two hours of admin per shift per officer. Digital policing in total has resulted in an estimated £7m in annual savings for each police force, but more importantly has helped them provide a far more visible service to their local communities.

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Key benefits

Digital policing

Greater efficiency and more visible policing due to time saved by less paperwork and easy access to information while in the field.

Immediate information

Significant reduction in calls to dispatch for information allows for faster and more discreet access to info.

Connect anywhere

Less need for officers to return to the police station throughout a shift to access, update or input information saves them approximately two hours every shift.

Quick collaboration

Enables collaboration on cases as needed; reducing errors, and expediting the reporting processes.

Digital policing for Surrey Police & Sussex Police

A little bit more info

“We’re making our roads safer, not only by taking dangerous cars off but finding the criminals who are using the roads as well. That’s been possible through having this mobile data.”

Giles York, Chief Constable of Sussex Police

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