What's new in My O2 Business

We listened carefully to our customers’ feedback on My O2 Business, and we’re pleased to be bringing you a number of improvements. Read on for all the information you need.

Sign in to My O2 Business here

What’s been improved?

  • Two-factor authentication for sim swaps and PAC code requests: you’ll be sent a one-time pin to confirm you’re the one making the request. Please view the demo here.
  • A simpler and faster way to add and remove bars has been introduced into Bill Analyser. This replaces the previous bars experience in My Account. If you don’t have access to Bill Analyser, speak to your company’s My O2 Business account administrator, or your usual O2 Business contact. Please view the demo here for more information.
  • A new link to Stock Checker allows you to check stock availability before Medium or Large Enterprise customers place an order in My Account. Please speak to your My O2 Business account administrator for more information.
  • The SMS Messenger service has been extended to Enterprise Administrators so they can send free text messages to mobile users on their account. Please see the demo here for more information.
  • A new report has been delivered for Enterprise Administrators on the Flex Proposition, so you can track Flex Plan data pools. When downloading or emailing the CSV version of one of these reports over a series of months, select the report you wish to run and tick the box to show each month broken down by their respective totals, as well as a total for the full period you’ve run the report for. The reports are: Calls by type, Data usage, High spenders, Low spenders and Usage summary by number.

Please come back soon to see what new features we’ve added to improve the experience of using My O2 Business for all our customers.

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