What's new in My O2 Business

We listened carefully to our customers’ feedback on My O2 Business, and we’re pleased to be bringing you a number of improvements. Read on for all the information you need.

Sign in to My O2 Business here

What’s been improved?

  • The new Unbilled Usage by Number report provides a summary, by connection, for usage that hasn’t been invoiced yet. You can also manage overage, data usage and bundle usage, as well as identify excessive costs like international calls or roaming, before your invoice is produced.
  • The new Hardware report provides a list of all the orders you’ve placed, for things such as devices, sims and accessories. You can run this report to give you a breakdown of the information for a specific date range.
  • The new Statement of Account report provides an immediate real time status of your account, which you can access at any time. This includes invoice numbers, invoice details regarding unpaid amounts and credits, and unused credit amounts.
  • A description has been added to each report, so you know what it does before running it.
  • You can now filter reports by Country Code and add it to the Itemised Call Report.
  • Navigation is now bolder and clearer. The link to the landing page from Bill Analyser is now at the top of the left-hand navigation. And, navigating back to the Bill Analyser homepage is easier with breadcrumbs. You can also view itemised data and filter usage by clicking on a section of the chart from the Invoice Usage screen.
  • Tariff descriptions have been added to invoice view, to differentiate between mobile/tablet users.
  • Plus more – sign in now to take a look.

Can't find what you're looking for?

unavailable-promo-s-short-1100.jpg

guru-promo-s-short-1100-dark-261119.jpg

Live Chat - Busy

All our agents are currently busy, please try again later.

promo-s-short-1100-dark-181219_0.jpg

My O2 Business

Manage your account and check your bill.

promo-s-short-1100-dark-181219_0.jpg

My O2 Business

Manage your account and check your bill.