Billing

Help with your bill

Out of bundle call charges

(all charges ex VAT)

 

Type of call or message Joined us before 15th June 2017 Joined after 15th June 2017
Calls within your O2 account Free Free
Calls to other O2 Mobiles Free Free
Calls to landlines (01, 02, 03) 33p/min 45p/min
Calls to other UK mobiles 33p/min   45p/min  
Calls to 0800 and 0808 numbers Free Free
Calls to 05 numbers 37p/min 45p/min
Calls to 084, 087, 09, 118 numbers 37p/min mobile access charge + service charge and 5p/min access charge + service charge 45p/min mobile access charge + service charge and 5p/min access charge + service charge
10 standard landlines Free Free
Picture messages (home and roaming) 30p/message 40p/message
Group conferencing 322, 323 8p/min 8p/min
GSM WAP 8p/min 8p/min
Calls from UK to Europe 8p/min £1.25/min
Calls while abroad See International rates See International Rates
Calls to O2 customer services Free Free
Text messages 10p/message 20p/message
Video calls Data allowance Data allowance
Data 2.5p per Mb 3p per Mb
O2 Directory Enquiry services (118402) 83p/min   £1.25/min 
All other Directory Enquiry services Up to £3.45/min   Up to £3.45/min 
Calls to 07 and 01 numbers in Jersey, Guernsey & Isle of Man 33p/min 45p/min
Text to Jersey, Guernsey and Isle of Man Free 20p/message

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