How well do you really know your customers?

We can help you find out. We'll help you uncover fresh, new insights so that you can:

  • Improve customer engagement: Target them with the right message, in the right place, at the right time
  • Gain market share: Stand out from the competition by exceeding customer expectations and improving customer service

Our offer includes:

  • Messaging Services: A fast, engaging and cost-effective way to communicate using a range of digital messaging formats: SMS, MMS, voice or in-app. Find out more about our solutions in Messaging Services
  • 4G-enabled technology: The latest devices to help you give a better service to your customers
  • O2 Wifi: Keep your customers engaged with free easy internet access when they're visiting you. Read more in O2 Wifi
  • Mobile data insights: Tools such as O2 Wifi Insights and Smart Steps will indicate fresh, new ways in which you can strengthen your relationship with your customers. Read more in Mobile data insights
  • Priority: Incentivise your people and your customers with the biggest digital loyalty programme in the UK. Find out more in O2 Priority
  • Mobile ads and payments: A micropayment solution that enables customers to pay for digital goods quickly and easily. Read more in Mobile ads & payment

It's something we have to understand too – with our 450 shops and more than 24 million customers.