Messaging Services

An immediate and engaging way to keep in touch

Reach your audience

Smartphones have revolutionised our daily lives, providing a powerful way of communicating with customers and employees.

Messaging Services gives you fast, engaging and cost-effective ways to communicate. Formats include SMS, MMS, voice and chat, which consistently drive higher engagement than email.

Get in touch

10+ employees, Enterprise and Public Sector

Call us at0800 955 5590

Why choose Messaging Services?

Speed up communications

Whether you’re sending out an update, a special offer or an emergency alert, you can reach individuals or groups quickly.

Increase engagement

Manage things like orders, information requests and customer surveys more efficiently. SMS drives engagement rates six to eight times higher than email.

Improve comms effectiveness

Want to make sure your messages are read? Text consistently outperforms email as a communication channel.

Boost success rates

Configure inbound messages to automatically generate a call from your contact centre. And convert undelivered messages to a different format, to increase success rates.

Reduce your costs

Consolidating all your comms systems, and using our intelligent platform, can help reduce complexity, improve data quality and bring down costs.

Deliver a better customer experience

Proactively communicate with customers and improve satisfaction, by using inbound and outbound text messaging and chat.

A little bit more info

For more details of our Messaging Services solutions.

Read our product overview

Want to know how we process over 45 million messages a month?

Read our Messaging Services story.

Mobile messaging works, as our infographic shows.

Take a look at our infographic.