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O2 Insure

HIGHLIGHTS
  • Protect your phone and laptop with O2 Insurance
  • Take it out when you buy a new phone online
  • Or come into one of our shops
  • A wide range of covers to choose from
 

 

All the cover you need

O2 Insure offers a great range of mobile phone and laptop insurance policies which have been designed to get you back up and running as quickly and as easily as possible.

Whether you want to insure a mobile phone or laptop, you can get it covered with O2 Insure.

It's simple. Just select the cover you need and relax…

O2 Insure - Pay Monthly Policies

  Pay Monthly Mobile Customers
Benefit O2 Insure Premier
Price £7.50/mth or £10.00/mth
Accidental Damage (inc water damage) Yes
Unattended Theft  
- from a secure motor vehicle Yes
- from a secure premises Yes
Attended Theft Yes
Loss Yes
Accessories Up to £200
Worldwide Cover Yes
Replacement abroad Yes.
Free of charge
Excess £25


O2 Insure Premier for iPhone

 

O2 Insure Premier for iPhone

iPhone

8GB iPhone 3GS

16GB iPhone4

32GB iPhone4

Pay Monthly Customers

£15.00/mth

Accidental Damage (inc water damage)

Yes

Unattended Theft

 

- from a secure motor vehicle

Yes

- from a secure premises

Yes

Attended Theft

Yes

Loss

Yes

Accessories

Up to £200

Worldwide Cover

Yes

Replacement abroad

Yes. Free of charge

Excess

8GB iPhone 3GS

16GB iPhone4

32GB iPhone4

first claim

£50

£75

£100

second claim

£75

£100

£125

third claim

£100

£125

£150

O2 Insure Premier (£15/mth) is the only insurance available to iPhone™ customers. 12 months’ advance payment is needed to cover any Pay & Go iPhone. Ask in-store or contact O2 Customer Services for more details.

Click on the links below to view our other O2 Insure Policies:

Laptop Policies

  Laptop Customers
Laptop Netbooks Notebooks
Price £7.50/mth £10.00/mth
Accidental Damage (inc water damage) Yes
Unattended Theft  
- from a secure motor vehicle Yes
- from a secure premies Yes
Attended Theft Yes
Loss No
Accessories Up to £200
Worldwide Cover Yes
Replacement abroad Yes.
Free of charge
Excess fee £25

Important Information

  • O2 Insure policies must be purchased within 28 days of purchasing or upgrading to a new phone or laptop from O2
  • O2 Insure policies are only available to O2 customers over the age of 18
  • In certain cases of approved claims for theft, O2 will cover the cost of unauthorised calls up to a total of £3000 for O2 Insure Premier and £1000 for O2 Insure Standard. Check the current version of the O2 Pay Monthly Services Agreement for details.

O2 Insure is underwritten by Altaïr Assurances S.A. UK Branch, 260 Bath Road, Slough, Berkshire, SL1 4DX, registered in UK No. FC029774. The details and prices of the insurance policies are correct at the time they were printed but may have changed.

Terms and conditions and exclusions apply to all the insurance policies shown above.

Purchasing O2 Insure:

Buying O2 Insure is easy, as long as you do it within 28 days of buying an O2 mobile or laptop (inclusive of free upgrades).

Pay Monthly Customers - simply select the cover you need from the table above and ask in-store or call O2 Customer Services.

Pay & Go Customers – you can only purchase O2 Insure for Pay & Go mobile phones in an O2 store. Valid proof of purchase required. Click here to find your nearest store.

Bluebook

If you're an O2 mobile customer, why not keep your contacts safe. Use Bluebook to back up your names and numbers online for free, so you never lose touch.

Check if your phone supports Bluebook. We're always adding more. If you're not registered on Bluebook, sign up now and keep your contacts safe online. 

Claim form

If you've already lodged an insurance claim and need to fill out a claim form, you can download one here.

Once you've downloaded your claim form, you'll need to print it out, fill it in and then either fax or post it back to O2 Insure. Details are located at the top of the claim form.

(Please note that claim forms without claim reference numbers cannot be processed. So don't forget yours.)

If you'd rather talk to someone, you can also lodge an insurance claim by calling the Customer Services number on your last O2 bill.

Download a claim form

O2 Insure Key Facts

O2 Insure FAQ's

O2 Insure Terms and conditions

 
 

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